Customer Service Los Angeles

Objective

To obtain a position which enables me to use my efficient detailed oriented, and

organized professional background with extensive experience in administrative systems. To display my strong analytical and problem-solving skills, with the ability to make well. thought decisions.

Ability Summary

Extremely dedicated, organized, and team oriented. Outstanding customer service, communication, and interpersonal skills. Highly adept at assisting coworkers and visitors utilizing the best practices. Detail oriented, strong organizational skills with the ability to carry out task with minimal supervision.

Employment History

06/2017 –

Current Dispatcher Clerk

Fairview Developmental Center, Costa Mesa, CA

As a Dispatcher clerk my task is to manage a high volume of incoming phone calls in a

fast-paced, detail-oriented environment with strong communication and computer skills,

as well as operate as an office administrator and handle clerical projects, invoicing, and

basic administrative tasks. Filing needed paperwork in physical and digital forms is also a

major aspect in dispatching to ensure efficient and accurate departmental.

compliance.

07/2015 - 06/2017

Dispatcher

Los Angeles International Airport, Los Angeles, CA

To abide by all Client/company regulations, pull assignments or work orders from computer, as needed. Do all reports accurately and in a timely manner. As well as being.

familiar with all FAA TSA Airline Company regulations, keeping the supervisor informed of

needs and problems in assigned areas, maintain cleanliness of immediate work area and

report maintenance needs. Escalate issues to operations Manager Immediately.

Maintain

all service transactions in Cabin Service tracking program (where available) or in the

appropriate format for the location, to create and generate reports of service performance.

in locations with the Cabin Service tracking program software or via manual performance

lags. Receive and respond to telephone and radio calls from Client representatives and

employees in a professional and timely manner, also maintain and distribute radios.

05/2012 - 01/2014

Customer Service Specialist /Cashier Ross Dress for Less, Anaheim, CA

Welcoming customers, answering questions, helping locate items, and

providing advice or recommendations. Operating scanners, scales, cash registers, and

other electronics.

To receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue

receipts, refunds, credits, or change due to customers. Count money in cash drawers at

the beginning of shifts to ensure that amounts are correct and that there is adequate change.

02/2006 - 01/2007

Child and Youth Program Assistant

Fort Irwin Army Base, Fort Irwin, CA

To assist in creating materials/activities and assembling centers, interact communicates with children in appropriate play and learning activities, perform daily routine health, safety classroom inspections and removes hazards from classroom and or playground, attend to the physical needs of the children diapering handwashing and as well as assisting and interacting in family style dining. Analyze child and youth programs; establish goals and measures supporting the needs of service members and their families. To develop a variety of programs, services, and training responsive to the needs of service members and their families, function as an expert to formulate policies and strategies to promote child and youth programs; develop policies, strategies, support implementation, and administration of policy, and strategic plans.

As well as providing training on current initiatives, strategies and or concepts regarding child and youth developmental programs.

09/2005 - 08/2006

Office Automation Clerk

Marine Logistics Base, Barstow, CA

Perform general administrative and clerical duties. Review and process incoming and outgoing correspondence, materials, publications, regulations, and directives. Receive telephone calls, greets visitors, and ascertains the nature of calls or visits. Establish, updates, and maintains office records of various types that may be needed or will assist in the efficient operation of the office. The ability to communicate effectively, both orally and written, using tact and courtesy. Ensure compliance with proper reporting and log entry protocols. Work as a team member with all personnel to promote consistent and coordinated programming.

Education History

Communications/ Human Services

1Year of College or a Technical or Vocational School Cypress Community College, Cypress, CA

Medical Office Manager

2Years of College or a Technical or Vocational School Skadron College, San Bernardino, CA

Occupational Licenses, Certificates and Training Honors & Activities

Additional Information

Detailed References

References Available on Request

Contact this candidate