Data Entry Customer Service

Dominique Clark

Pittsburgh, PA ***** 412-***-**** *********@*****.***

Professional Summary

Detail-oriented professional with experience in office administration, customer service, and data management. Skilled in organizing schedules, handling confidential information, and providing excellent support to staff and clients. Proficient in MS Office, data entry, and organizational tasks with a proven ability to multitask and maintain accuracy in fast-paced environments.

Core Skills

Administrative Support · Data Entry & Records Management · Customer Service · Scheduling & Calendar Management · Payroll & Payment Processing · Microsoft Office Suite · Auditing & Quality Assurance

Professional Experience

KCR LLC – Pittsburgh, PA

Payroll Clerk 2022 – 2025

Process and maintain accurate payroll for employees across all departments. Verify hours, update payroll records, and ensure compliance with company and federal regulations. Prepare reports, assist with audits, and address payroll-related inquiries with professionalism.

University of Pittsburgh Medical Center (UPMC) – Pittsburgh, PA

Payment Specialist & Claims Examiner 2018 – 2021

Processed insurance claims, account receivables, and reconciliations. Conducted audits, identified discrepancies, and maintained detailed reports to support billing accuracy and compliance.

Data Entry Specialist (Temp) 2017 – 2018

Entered and verified data across multiple systems, ensuring accuracy and confidentiality. Processed HR onboarding documentation and identified inconsistencies for management review.

IMA Group Government Service Clinic – Pittsburgh, PA

Receptionist 2016 – 2017

Managed front desk operations including scheduling, check-ins, and communication between patients and staff. Provided excellent customer service and ensured accuracy in all administrative processes.

Education

Online Culinary Pastry Arts Program, 2022–2024

Business Management Courses, Community College of Allegheny County, 2013–2014

High School Diploma, Langley High School, 2011