Monique Powell
Gladewater, Tx *****
903-***-****, pmonique148@*****.@*****.***
PROFESSIONAL QUALIFICATIONS
Medical coding (ICD10, CPT & HCPCS)
Medical billing (Medicare, Medicaid, private)
Medical terminology
Creating and handling medical records
Verified & assisted with reimbursement issues
Researched and resolved rejections and processed insurance appeals
Collected, posted and managed patient accounts/payments
Verification of patient insurance coverage
Assessed billing statements for codes and other problems in processing
Privacy & Confidentiality of patient information
Word, Excel, Access, Medical Billing Software, Acorn system for customer services
Customer service including complaint resolution
Handling and verification of cash and charges
Processed reservations and customer purchases
Exceeded performance, quality and reservation goals consistently
EDUCATION
MEDICAL BILLING AND CODING: HEALTH INFORMATION TECHNOLOGY
Pima Community College, Tucson, AZ
Completed coursework in Health Information Management, CPT Coding, Introduction to ICD Coding and Medical Terminology
4.0 GPA
Completed 16 courses with Medscape Physician Business Academy with a grade of 90% or higher in each course.
EXPERIENCE
Advantages Sale and Marketing Staffmark
February 2019-January-2020 Longview Tx.
Hostess Chili’s
April 2023 Kilgore Tx.