Kerry Reid
Bridgewater, MA *****
*************@*****.***
Professional Summary
Polished Hard-working bartender/server with over 20 years of experience providing professional and interpersonal service at various restaurants across Massachusetts. I have great hospitality skills and know over 200 alcoholic and non-alcoholic cocktails! Savvy receptionist personable and courteous in all interactions. Efficient in handling office and administrative tasks. Great team player! Authorized to work in the US for any employer
Work Experience
Owner/Operator
Reads ultimate Breakfast-Brockton, MA
Present
Administrative floater Position entails learning every job and this establishment.. documents specialist Owner/Operator
Reids ultimate breakfast-Brockton, MA
March 2000 to Present
Bartender/Server
Pub 106-East Bridgewater, MA
May 2020 to July 2023
Bartender/lottery/
Bartender/Server
Citizens club-Bridgewater, MA
September 2015 to July 2018
Private functions
Bartender/Server
Dylan’s bar and grill-Brockton, MA
March 2014 to July 2017
Bartender/server cleaning stocking inventory Lottery, Bartender
J&R's indain head pub-Hanson, MA
March 2003 to June 2012
Bar management/ bartender
Bartender/Server
Pub 106-East Bridgewater, MA
January 2003 to March 2009
Bartender/ lottery/
Bartender/Server
Bob's Bar and Grill-Bridgewater, MA
July 2001 to January 2007
Bar management/ bartender
Medical Receptionist
Dr Bruce Micley-Brookline, MA
March 2000 to June 2004
Receptionist, Data entry, customer satisfaction, Inventory Restaurant Owner/Operator
Education
Diploma
Bridgewater Raynham high school-Bridgewater, MA
Some college
Massasoit Community College
Skills
• Caregiving
• Guest services (10+ years)
• Microsoft Excel
• Grammar Experience
• Supervising experience (10+ years)
• Order fulfillment
• Nannying
• Cash register
• Bartending - Bartending experience (16-20 years)
• Conflict management
• Bar
• Productivity software
• Negotiation
• POS
• Community engagement
• Collaboration
• Host/Hostess
• Upscale casual experience
• Catering
• Cooking
• Banking
• ISO 9001
• Phone etiquette
• Microsoft Word
• QuickBooks
• Glassware polishing
• Team development
• Spirits experience
• Cleaning
• Attention to detail
• Customer Personalization
• Upselling
• POS systems
• Drafting
• Delivery driver experience (4 years)
• Italian cuisine
• OPERA
• Banquet Experience
• Food & beverage industry
• Food server experience
• Banquet experience
• Events management
• Sales management
• Office experience
• Restaurant management
• Hospital experience
• Hotel experience
• Guest Services
• Construction administrative experience
• Buffing
• Inventory Control (10+ years)
• Data entry (5 years)
• Time management
• Medical office experience
• Outside sales
• Technical Proficiency
• Client services
• Microsoft Access
• Operations management
• Service writing
• Craft beer experience
• English (10+ years)
• Training & development
• Inventory management
• Toast POS
• Customer communication
• Computer operation
• Restaurant Experience (10+ years)
• Office Management
• Greeting customers
• Kitchen management
• Microsoft Outlook
• Relationship management
• Guest relations
• Project management
• Employment & labor law
• First aid (3 years)
• Math
• Menu planning
• Bar opening procedure
• Food industry
• Beverage pouring
• Web accessibility (10+ years)
• Cash handling (10+ years)
• Bar sanitation
• HVAC
• Windows
• Food service cashier experience
• Beverage garnish preparation
• Salesforce
• Beer knowledge
• Bar safety compliance (food service)
• Sales
• Beverage preparation
• Serving
• Customer expectation management
• Beverage temperature control
• Office management
• Quality assurance
• Hospitality (10+ years)
• Communication skills (10+ years)
• Accounting software
• Bar ingredient measurement
• Food handling (10+ years)
• Editing
• Numeracy (10+ years)
• Food service management
• Addressing dietary restrictions in food service
• Strategic planning
• Medical records
• Bar trash disposal
• Sales transaction processing
• Medical Receptionist (5 years)
• Front desk
• Beverage stirring
• Wine sales
• Research
• Public speaking
• Staff scheduling
• Budgeting
• Processing cash transactions
• Host/hostess experience (10+ years)
• Busser
• Food service (10+ years)
• Fast casual experience
• Pricing
• Manufacturing
• Weekend in-home care
• Grocery store
• Bartender experience (10+ years)
• Dealership experience
• Retail math
• Nightclub
• Microsoft Powerpoint
• Customer support
• CRM software
• Presentation skills
• Fine dining experience
• Construction (4 years)
• Coffee experience
• Social media management
• Profit & loss
• Computer literacy
• Clean workspace maintenance
• Food production
• Packaging
• Team management (10+ years)
• Leadership (10+ years)
• Google Suite
• Patient care
• Ice preparation
• Casual dining experience (10+ years)
• Beverage recommendations
• Quick service & fast food restaurant
• Table cleanliness maintenance
• Wine knowledge
• Beverage flavor balancing
• Bar supply restocking
• Beverage building
• Cocktail experience (10+ years)
• Writing skills
• Bar closing procedure
• Assisted living
• Training delivery
• ISO 13485
• Customer relationship management
• Interviewing
• Google Docs
• Human resources
• Event Planning
• Customer service (10+ years)
• Bartender/ (10+ years)
• Management
• Quality management
• Store management
• Beverage muddling
• Restaurant Management (10+ years)
• Sanitation
• Serving Experience (10+ years)
• Bar supply ordering
• Bar cleaning
• Restaurant experience
• Cocktail shakers
• Providing information to customers
• Basic math
• Schedule management
• Driving (10+ years)
• Beverage blending
• Customer relationship building
• Beverage layering
• Order taking
• Food safety
• Bar equipment troubleshooting
• Organizational skills
• Bar management
• Assistant manager experience
• Administrative Experience
• Accounting systems
• Software troubleshooting
• Wine pairing
• Staff training (10+ years)
• Wine service
• Computer skills
• Expediting
• Teamwork
• Contracts
• Automotive service
• Microsoft Office
• Mentoring
• Pastry experience
• Complaint handling
• Call center
• Help desk
• Credit card payment processing
• Mixology
• Aloha POS
• Event planning
• OpenTable
• Beverage service (10+ years)
• Operating systems
• Financial acumen
• Retail sales
• Interpersonal skills
• Analysis skills (10+ years)
Certifications and Licenses
Food Handler Certification
Food and Beverage manager, Certificate
Bartender license/ certificate
October 2027
Bartender License
October 2023 to October 2027
Driver's License
July 2023 to July 2027
Food Safety Certification
June 2027
TIPS
October 2026
TIPS Certification
October 2023 to October 2026
Responsible Beverage Service (RBS)
ServSafe Alcohol Certification
TABC Certification
Food and beverage manager certificate
OSHA 10
CPR Certification
Class D
Non-CDL Class C
Additional Information
With over 20 years of experience in the restaurant industry, I have honed my skills in management and operations to create efficient, successful dining establishments. My journey began in entry- level positions, where I learned the fundamental aspects of restaurant service and customer care. As I progressed to management roles, I developed expertise in staff training, inventory control, and budget management, ensuring that each restaurant I oversaw operated smoothly and profitably. I have a strong commitment to fostering a positive work environment, which in turn enhances employee retention and customer satisfaction. Through effective leadership, I have successfully implemented strategies that increase efficiency and promote high standards of food quality and service. My passion for the industry fuels my ability to adapt to changing customer preferences and market trends, allowing me to drive growth while maintaining a welcoming atmosphere for both guests and staff alike.