Front Desk Data Analyst
Resume:
Michelle Sanchez
******************@*****.*** 407-***-**** Kissimmee, FL
SUMMARY
Seasoned professional with 15 years of experience in healthcare settings, adept at handling PHI and administrative tasks. Currently employed at Flatiron Health, refining skills in medical data redaction and privacy compliance. Seeking a Medical Data Analyst role to leverage extensive patient data management expertise. WORK EXPERIENCE
Flatiron Health Remote
Image Redaction Specialist Jun 2022 - Present
• Identify and flag protected health information (PHI) within patient medical images to ensure compliance with privacy regulations.
• Collaborate with the Unstructured Data Processing team to enhance data security and patient confidentiality.
• Implement redaction procedures for sensitive medical image content, maintaining the integrity of health records. Advanced Diagnostic Group
Administrative Assistant Aug 2017 - Aug 2020
• Managed patient check-in and check-out processes, ensuring efficient flow and accurate record-keeping.
• Coordinated referrals and handled billing inquiries, providing comprehensive customer service.
• Maintained a multi-line phone system, effectively addressing and routing calls to appropriate departments. Graham Chiropractic Orlando, FL
Chiropractic Assistant/Receptionist May 2016 - Mar 2017
• Facilitated patient care by coordinating with the chiropractor to optimize patient flow and administer therapeutic procedures.
• Managed front desk operations, including patient scheduling, records filing, and insurance verification, ensuring seamless administrative support.
Joint Maneuvers Chiropractic Saint Cloud, FL
Chiropractor Assistant/ Front Desk Oct 2012 - Jan 2016
• Managed patient reception and preparation of examination rooms, ensuring a welcoming environment and operational readiness for treatment sessions.
• Administered billing processes and facilitated payment collections, maintaining accurate financial records and supporting seamless patient transactions.
• Coordinated appointment scheduling and maintained meticulous medical records, ensuring efficient practice operations and adherence to insurance protocols.
Dr. Lynch Orlando, FL
Chiropractic Assistant /Front Desk Jan 2008 - Sep 2012
• Assisted in the delivery of physical therapy by maintaining clean examination spaces and supporting patient care during treatments.
• Managed financial transactions, including issuing payments to suppliers and processing patient payments via cash and credit.
• Coordinated insurance verification and billing, maintained meticulous records of mail correspondence, and prepared essential office documentation.
Dr. Chung and Associates Orlando, FL
Receptionist May 2006 - Jan 2008
• Managed patient admissions by verifying insurance details, processing co-payments, and reconciling outstanding balances to ensure accurate billing and record-keeping.
• Coordinated the preparation and filing of patient charts, facilitated prescription refill requests, and scheduled appointments, contributing to the efficiency of office operations. EDUCATION
Gateway High School Kissimmee
High School Diploma, N/A
Kissimmee, FL
2003
CERTIFICATIONS
Medical receptionist skills, Indeed Assessments Jun 2021 Customer focus & orientation, Indeed Assessments Jul 2021 Administrative assistant/receptionist, Indeed Assessments May 2021 Work style: Conscientiousness, Indeed Assessments May 2021 Scheduling, Indeed Assessments Nov 2021
Retail customer service, Indeed Assessments Jul 2021 Remote fit, Indeed Assessments Jun 2021
Spreadsheets with Microsoft Excel, Indeed Assessments Aug 2021 Medical billing, Indeed Assessments May 2021
Attention to detail, Indeed Assessments Jun 2021
SKILLS
Scheduling • Microsoft Office • Receptionist • Time Management • Data Entry • Filing • Organizational Skills • Insurance Verification • Medical Office Experience • Medical Records • Medical Scheduling • Microsoft Outlook • Office Administration • Medical Billing • Medical Coding • Medical Receptionist
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