Robin Sisson
Lynn, MA *****
*************@*****.***
Work Experience
Receptionist
Patient Care Solutions LLC-Danvers, MA
April 2023 to January 2025
Greeted visitors and directed them to the appropriate person Answered phone calls and triaged them to the appropriate person Scheduled patient rides
Scheduled new referrals with nurses
Compiled a monthly nursing license report
Processed home health aide timesheets
Processed physician orders, plan of cares and face to face Verified patient information including physician, phone and faxed numbers Data Entry Clerk/Order Tracking
All Care VNA & Hospice-Lynn, MA
August 2001 to May 2021
DATA PROCESSING
Accurately confirm and generate all scheduled HHA visits according to narratives and route all completely confirmed narratives to the appropriate Medical Records Department. Check all narratives for accuracy and completeness (examples: dates,times,signature.agency, and personal care activities) and routing them for correction according to procedure, Review all scheduling batches to make corrections when appropriate prior to routing narratives to Medical Records.
To ensure efficient accurate generating of all Home Health Aide visits. Back up receptionist when required by supervisor.
ORDER TRACKING/MEDICAL RECORDS
To ensure and prompt sending, retrieval and tracking of all physician orders. Printing of completed interim orders and 485,s every Monday and Thursday according to procedure. Monitoring interim orders and 485,s for incomplete physician information, Electronic physician signature, and printed returned date prior to mailing.
Scanning incoming orders according to procedure and monitoring for missing physician signature and corrections handwritten by the physician.
Back up to Medical Records including all responsibilities. Education
Business (Associate's degree)
North Shore Community College-Lynn, MA
September 1987 to May 1990
Skills
• Medical Records
• Data Entry
• Front desk
• Administrative experience
• English
• Office experience
• Typing
• Computer skills
• Organizational skills
• Phone etiquette
• Time management