Quality Control Customer Service

Mandi Sherrer

E: *************@*****.*** • M: 478-***-**** • Milledgeville, GA 31061

I am a highly reliable and diligent individual with a diverse range of skills. My exceptional communication abilities and adaptability enable me to excel in any professional setting. I am known for my punctuality and consistently deliver high-quality work, constantly striving for excellence in every aspect. Core Competencies Include:

Customer Service

Cold Call Sales

Time Management and Task Prioritization

Developing Customer Relationships

Identifying Customer Needs

Product Demonstration

Wrapping and Boxing

Material Handling

Loading and Unloading

Quality Control

Professional Experience

Bluestem Brands Inc • Eatonton, GA • August 2022 to Present Warehouse Associate

Conducted thorough inspections of packages and merchandise, promptly notifying vendors of any signs of damage or discrepancies.

Ensured work areas were meticulously maintained and free from obstacles, consistently removing cartons and boxes to uphold organization and minimize potential hazards.

Diligently inspected incoming and outgoing shipments, meticulously verifying their accuracy to prevent errors and maintain high standards of quality control.

Demonstrated a strong commitment to safety by adhering to proper protocols when working around moving machinery.

Maintained a clean and orderly warehouse environment in strict compliance with OSHA safety standards, consistently upholding a high level of cleanliness and ensuring a safe working environment. Five Star Milledgeville Chrystler Dodge Jeep Ram • Milledgeville, GA • July 2021 to April 2022 Vehicle Sales Consultant

Provided a warm and welcoming greeting to customers both on the lot and in the showroom, offering knowledgeable assistance and addressing inquiries regarding the brand and available inventory.

Engaged with customers in a consultative manner, taking the time to understand their needs and preferences, discussing the range of vehicles and available options that best suit their requirements.

Demonstrated excellent communication skills by promptly responding to customer inquiries via telephone and email, ensuring their questions were answered and needs were met in a timely and professional manner.

Applied a customer-centric approach by qualifying buyers through thoughtful matching of their requirements and interests to an array of car or truck models, while also providing comprehensive discussions on finance options.

Showcased automobiles by articulating their distinctive characteristics, capabilities, and features, offering test drives and providing thorough explanations of warranties and services.

Exhibited proactive engagement with potential customers by following up on warm Internet leads, addressing their queries regarding vehicle availability, price, and options, while efficiently managing inquiries originating from various marketing websites.

Wal Mart • Milledgeville, GA • October 2014 to January 2021 Store Associate

Demonstrated flexibility by successfully adapting to varied work hours to effectively meet the demands of seasonal fluctuations and business requirements.

Exemplified exceptional customer relationship management skills through proactive communication and engaging interactions, fostering positive experiences and strengthening customer loyalty.

Skillfully prioritized tasks to meet demanding deadlines, willingly offering support and collaborating with team members to ensure project success.

Provided customers with accurate and comprehensive product price information, enabling them to make informed purchasing decisions.

Identified and anticipated customer needs and desires, enhancing their overall experience to drive increased satisfaction and boost sales.

Extended warm greetings to customers and readily offered assistance, going above and beyond to ensure their needs were met and satisfaction was achieved.

Leveraged customer data analysis to identify valuable insights, including emerging trends and changing preferences, enabling proactive strategies to address customer needs effectively. Children’s Friend Learning Center • Milledgeville, GA • February 2007 to September 2014 Childcare Provider

Enforced rules and fostered positive behavior through the implementation of developmentally appropriate discipline strategies.

Led children in engaging and diverse activities, including creative, athletic, and educational pursuits, while ensuring the maintenance of a safe and well-organized environment.

Introduced educational games and activities to stimulate learning and enhance the educational experience for children.

Prioritized hygiene and cleanliness by diligently sanitizing dishes, tabletops, toys, and frequently touched surfaces to prevent the spread of germs and maintain a healthy environment.

Maintained an effective schedule that struck a balance between rest periods, active play, and instructional time, optimizing the children's overall well-being and learning experience.

Utilized positive behavior management techniques to encourage positive social interactions and foster emotional development among the children under care.

Contact this candidate