PAMELA KNIGHT
Penn Hills, USA *****
412-***-**** - ****************@******.***
PROFESSIONAL SUMMARY
Detail-oriented and organized Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. SKILLS
• Adaptive technology • Scheduling appointments
• Student support • Phone etiquette
• Social services • Referrals and networking
• Fair housing regulations • Asset management
WORK HISTORY
09/2009 to 07/2021 Special Education Secretary
Penn Hills School District – Penn Hills, USA
Supported the evaluation process for new special education teacher candidates by coordinating interviews and gathering necessary documentation.
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Coordinated meetings between special education staff, parents, and other stakeholders to review progress and adjust educational plans as needed.
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Participated in school-wide initiatives to promote inclusivity and understanding of diverse student needs within the broader educational community.
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Handled incoming inquiries from parents or community members regarding district''s special education programs providing accurate information promptly.
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Compiled relevant data and prepared reports on various aspects of special education program functioning, supporting continuous improvement efforts.
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02/1999 to 12/2007 Property Manager Scattered Sites Pennrose Management Company – Pittsburgh, PA
Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
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Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
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Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
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Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
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Organized regular community events to build connections among residents and enhance their living experience.
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Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
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01/1996 to 05/2006 Housing Specialist
Fair Housing Partnership – Pittsburgh, PA
Located housing for the Section 8 Program, scheduled appointments for inspections, and met with owners regarding the eligibility programs.
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Maintained accurate records of client interactions, ensuring confidentiality and efficient case management.
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• Facilitated partnerships with local agencies to broaden support services for tenants. Improved tenant satisfaction by conducting regular follow-up meetings to address concerns and feedback.
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Improved access to affordable housing by identifying and securing funding opportunities for program expansion.
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Explained rental and housing regulations to clients and helped each discover best options for housing.
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Provided ongoing support to clients by conducting regular follow-ups and monitoring progress towards self-sufficiency goals.
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04/1990 to 01/1995 Property Site Manager
Arbors Management Company – Pittsburgh, PA
Scheduled property inspections, a controlled waiting list, monthly reports on magistrate's evictions, training sessions, daily lease ups, and an equipment inventory.
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• Created weekly and monthly reports and presentations for management team.
• Oversaw all daily office operations and equipment maintenance. Managed staff members effectively by providing training opportunities, setting expectations clearly, promoting teamwork among team members.
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Provided support during property sales transactions, facilitating smooth transitions for both buyers and sellers.
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Coordinated move-in and move-out processes, minimizing vacancies and maximizing rental income.
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Improved tenant satisfaction by promptly addressing maintenance issues and providing exceptional customer service.
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EDUCATION
01/1982 General Studies
COMMUNITY COLLEGE ALLENEY COUNTY - Pittsburgh, PA
01/1981 Bachelor of Arts
UNIVERSITY OF PITTSBURGH - Pittsburgh, PA
06/1976 High School Diploma
St. Anslems High School - Swissvale, PA