Accounts Payable Customer Service

Janica Jackson Jones

*************@*******.*** 803-***-**** Columbia, SC

SUMMARY

Dedicated accounting professional with 13 years of experience seeking role as Accounts Payable Coordinator. Proven expertise in managing accounts payable/receivable, invoice reconciliation, and maintaining compliance with financial guidelines. Skilled in utilizing software tools like SAP and Excel to enhance operational efficiency and ensure accurate financial reporting.

WORK EXPERIENCE

Condustrial (Columbia Housing) Columbia, SC

Property Specialist Apr 2024 - Aug 2024

•Delivered exceptional customer service by responding to resident inquiries and explaining program eligibility requirements.

•Conducted property tours for prospective tenants and provided comprehensive information on community amenities.

•Managed administrative tasks including report generation, document proofreading, and file maintenance to ensure operational efficiency.

•Coordinated tenant schedules for property maintenance activities and documented inspections and corrective actions.

SC Emergency Management Division Columbia, SC

EP Coordinator I May 2023 - Jul 2023 • Facilitated communication between local, state, and federal agencies to ensure effective implementation of the Public Assistance program for post-disaster recovery.

•Assisted applicants with grants management by overseeing project documentation, resolving issues, and conducting site visits to support recovery efforts.

•Monitored and verified subrecipient documentation to ensure compliance with federal program regulations and timelines.

•Conducted research and provided recommendations on policy interpretation and application to program leadership, enhancing decision-making processes.

Snelling Staffing (SC Emergency Management Division) Columbia, SC

PA Specialist (Closeout) Nov 2022 - May 2023

•Evaluated project status, costs, and documentation against grant scope to determine readiness for final review and closeout.

•Reconciled approved and completed scopes of work, aligning actual costs with grant stipulations to ensure compliance.

•Investigated grant documents to address cost discrepancies and provided feedback on necessary funding adjustments.

Gallman Personnel Services (Dominion Energy) Columbia, SC

Background Analyst - (Corp Security Badging Dept) Feb 2020 - Sep 2022

•Conducted thorough background verification for new hires and contractors, ensuring compliance with corporate security standards.

•Processed and evaluated background checks received from third-party agencies to maintain the integrity of the hiring process.

•Utilized software tools such as SAP, Excel, Teams, and Pinnacle to manage and streamline background check procedures.

SC Dept Health and Environmental Control Columbia, SC

Program Assistant Jan 2018 - Sep 2018

•Reviewed and approved Ryan White, ADAP, and HOPWA invoices, ensuring compliance with financial guidelines and accurately maintaining expenditure tracking spreadsheets.

•Collected and analyzed contractor budgets and financial reports, facilitating communication to verify approvals or request additional information, and monitored budget revisions and prior approval requests.

•Assisted in contract development and amendments, supported the Request for Grant Applications process, and maintained Federal Funding Accountability and Transparency Act (FFATA) documentation for contractors.

AT&T Columbia, SC

Office Assistant-CMC (Construction Management Center) Aug 2016 - Mar 2017

•Facilitated communication and coordinated work order updates by receiving and processing telephone calls from technicians, ensuring accurate data entry and calculation of additional job steps.

•Collaborated with technicians, administrative support, engineers, and managers to streamline field report billing processes and enhance operational efficiency.

Randstad (AFLAC) Columbia, SC

Imaging Support Specialist Apr 2014 - Jun 2016

•Processed and audited new business enrollment applications and policy conversions, ensuring compliance with state regulations and organizational standards.

•Managed document preparation and imaging tasks, including sorting, copying, scanning, and assembling benefits policies, while maintaining inventory and handling paper deliveries.

•Conducted routine accounting functions, reconciling and balancing invoices for payroll accounts, and addressing payment discrepancies through research and resolution.

•Collaborated with team leads and supervisors to resolve non-routine issues and maintained accurate account calculations and adjustments by applying pay codes and managing suspense accounts.

Georgia Department of Revenue Atlanta, GA

Tax Examiner Dec 2005 - Apr 2008

•Examined and processed various tax documents, including sales tax, IFTA, and Motor Fuel, to ensure accuracy and compliance with tax laws. Informed internal and external customers about tax law compliance and filing requirements.

•Researched and reconciled customer accounts, corrected discrepancies, and prepared detailed reports. Managed data entry and maintained accurate master account records while addressing general inquiries and complaints.

Capricon Transport Inc Austell, GA

Accounting Assistant May 2004 - May 2005

•Executed daily accounting operations, including payroll processing, reconciliation, journal entries, and management of accounts receivable/payable, ensuring adherence to company policies and legal standards.

•Prepared and analyzed financial reports, such as weekly fuel usage, quarterly tax, and wage reports, while maintaining compliance documentation for employee files and company vehicle insurance.

Encardia Staffing (Georgia Pacific) Atlanta, GA

File DOT Specialist Feb 2002 - Feb 2004

•Audited and maintained approximately 1,500 employee personnel files to ensure compliance with DOT standards, including reassessing annual reviews and updating expired credentials.

•Updated SAP Database with critical driver information, such as CDL and physical reports, while facilitating communication with interdepartmental facilities.

EDUCATION

South Carolina State University

Bachelor of Science, Business Management

Orangeburg, SC 1999

Strayer University

Continued Education Units (CEU), Master Taxation

Atlanta, GA 2007

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