Customer Service Office Assistant
Resume:
Kempton Park, Gauteng 082-***-**** **************@*****.***
EDUCATION — EXPERIENCE
Hoёrskool Jeugland
National Senior Certificate
2014
K EY SKILLS —
Reception
Office Administration
Basic Creditors and Debtors
Microsoft Office Proficient
Customer Service
REFERENCES —
Goodies for Garden Nursery
Keeth / Johan
Glynwood Medical Suites
Dr S.D Clifford
Little Green Beverages
Buks van wyk
Nando’s Central Kitchen
Amelia Schaper
Zest Wag Electric
Buks van wyk
IOPSA
Kaela Bell
January 2020 – March 2020
Temporary Cashier / Office Assistant • Goodies for Garden Nursery
- Managed cash transactions with precision, ensuring accurate records and balanced cash drawers.
- Delivered outstanding customer service by efficiently handling incoming calls, addressing inquiries, assisting with product selection, and resolving customer concerns.
- Supported office operations by performing administrative tasks and managing inventory effectively.
- Collaborated with colleagues to achieve team objectives and elevate service standards. April 2018 – August 2018
Temporary Receptionist / Office Assistant • Glynwood Medical Suites
- Managed bed bookings and coordinated consultations, maintaining data integrity with computerized patient files.
- Handled remittances accurately for precise financial processing.
- Provided courteous and efficient telephone assistance, directing inquiries effectively.
- Ensured timely reimbursement by meticulously submitting accounts to medical aids.
- Conducted thorough follow-up on medical aid claims, ensuring insurance compliance.
- Contributed to general office tasks, including organization, supply maintenance, and administration.
- Maintained accuracy in consultation fee calculations and billing protocol.
- Managed filing systems to optimize document organization and retrieval.. October 2017 – February 2018
Temporary Creditors Clerk and Receptionist • Little Green Beverages
- Managed reception duties, including answering inquiries and directing calls.
- Conducted creditors reconciliations to ensure financial accuracy.
- Maintained organized filing systems for easy document retrieval.
- Captured and processed orders efficiently.
- Contacted suppliers to request invoices and proof of delivery.
- Supported month-end closing activities and auditing processes. January 2017 – July 2017
Temporary Filing Clerk • Nando’s Central Kitchen
- Answered calls and directed inquiries whilst supporting team in administrative tasks
- Filed documents systematically and assisted with creditors reconciliations.
- Phoned customers for invoices and ensured confidentiality and accuracy. January 2016 – September 2016
Temporary Debtors Filing Clerk • Zest Weg Electric
- Managed filing systems for debtors, ensuring efficient organization.
- Assisted in scanning and distributing invoices and proof of deliveries (PODs) to customers promptly.
- Handled telephone calls and addressed queries effectively and courteously.
- Ensured accuracy and confidentiality in handling sensitive debtor information.
- Collaborated with team members to streamline administrative processes and support overall efficiency.
March 2015 – October 2015
Temporary Receptionist and Filing Clerk • IOPSA
- Managed switchboard, provided professional assistance.
- Organized filing systems for efficient workflow.
- Scheduled customer visits promptly.
- Supported office operations and collaborated with team. Mandy Leigh Noble
Curriculum Vitae 2024
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