Business Development Account Manager
Resume:
MBA - Marketing and HR
R.D. ENGINEERING College
GHAZIABAD
2015
Bachelor of Computer
Application - Computer
Science
I.M.S
Ghaziabad, UP
Trustworthy Account Manager with 7 years of practical experience and dedicated work ethic. Self-motivated to consistently provide first-class results in line with stringent targets and deadlines. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service. Proactive Business Development Manager with history of transforming inefficient, underperforming operations into successful enterprises. Effectively manages assignments and team members. Dedicated to self-development to provide
expectationexceeding service.
Versatile manager with background in coordinating diverse teams and managing complex projects. Skilled in strategic planning, operational improvement, and fostering collaborative environments. Demonstrated ability to enhance efficiency and productivity while maintaining high standards of quality. Successfully implemented innovative solutions that MOHIT KUMAR resulted in positive organizational changes.” SHARMA
CONTACT
*********@*****.***
DELHI, INDIA 110053
EDUCATION AND
TRAINING
LANGUAGES
Hindi: C2
Proficient
English: C2
Proficient
SUMMARY
SKILLS
• Business development
• Business administration
Territory and account
management
•
• Strategic decision-making
• Relationship development
• Process improvement
• Team leadership
Business development
understanding
•
• Customer service
•
• Operational management
• Client relationship management
07/2024 - Current
06/2022 - 07/2024
Assistant Manager
Mahindra logistics Limited Gurgaon
Business Development Manager
Safexpress Pvt Ltd
EXPERIENCE
Developed short-term and long-term vision and
strategy to achieve targeted sales objectives.
•
Led sales planning, development and account
management to grow existing accounts.
•
Collaborated with cross-functional teams including operations, finance.
•
Developed and implemented strategies to increase
sales.
•
Monitored competitors' activities and services in
order to stay ahead of the competition.
•
Greeted and assisted customers to foster positive
experiences.
•
Maintained accurate records of all sales activities using CRM software.
•
Used excellent verbal skills to engage customers in conversation and effectively determine needs and
requirements.
•
Developed and implemented successful sales
strategies to improve customer satisfaction.
•
Created reports detailing key performance
indicators related to logistics operations.
•
Provided exemplary level of service to clients,
maintaining and improving relationships for future business opportunities.
•
Communicated with customers to immediately
determine and resolve problems, avoiding
escalation.
•
Frequently visited customers to maintain positive
and productive relationships.
•
Maintained strong understanding of competitors
mission, offerings and presence in assigned
territory.
•
Executed complete sales cycle process, from
prospecting through to contract negotiations and
•
08/2020 - 06/2022
06/2018 - 07/2020
Key Account Manager
NobrokerHOOD GHAZIABAD, INDIA
Financial Service Associate
HDFC SALES PVT. LTD. GHAZIABAD, INDIA
closing.
Kept and managed records for assigned clients,
serving as point of contact for account-related
transactions and issues.
•
Managed escalated client enquiries with exceptional professionalism and enthusiasm to maintain trust
and reliability.
•
Being as an Account manager I am always up to a
challenge whatever the Situation, I tend to excel in Leadership Roles as well as client service. I have excellent track record not only in driving incidents to the resolution but also
developing other team mates in the direction to
succeed.
•
Specialist with strength in negotiations and
customer service. Excellent interpersonal and time management skills. Drive customer loyalty by
providing friendly and skilled support.
Self-motivated outside sales professional
experienced in both technical and non-technical,
fast-paced team environments.
•
Managed key account matters including solving
issues, updating on project milestones, attending
meetings and managing other communications.
•
Worked with clients to develop financial planning
strategies and solutions through evaluation of
finances.
•
Sold home, life and other various insurance
products to individuals and affinity groups within assigned territory using consultative selling
techniques.
•
Conducted research on insurance packages and
investment options to generate client
recommendations.
•
• Explained advantages, features and disadvantages of various policies to promote sale of plans,
boosting overall sales.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
•
Analyzed retention, loss ratio trends and sales
volume to identify areas for improvement.
•
Quoted and calculated premium rates for policies,
using calculator.
•
Met with customers to provide information about
available products and policies.
•
Identified and solicited sales prospects in agency databases.
•
Collected premiums on or before effective date of
coverage.
•
Contact this candidate