Operations Analyst Payroll Processing

POOJA NAVIN GEHANI

Mobile No : +1-201-***-**** Email ID : *****.*.******@*****.*** Location : Jersey City, NJ 07304 linkedin.com/in/pooja-navin-gehani-42691071

PROFESSIONAL SUMMARY

Detail-oriented Payroll and HR Operations Analyst with 10+ years of progressive experience across financial institutions and corporate HR departments. Expertise in payroll processing (ADP), benefits administration, compliance, onboarding, attendance management, and vendor coordination. Proven ability to streamline payroll workflows, ensure audit readiness, and uphold HR policies across diverse industries including banking and IT.o new challenges.

CORE COMPETENCIES

Payroll Processing (ADP Workforce). Employee Onboarding & Records

HRIS / PeopleSoft / Excel. Attendance & Leave Management

Compliance & Audit Support. Vendor Management & Invoice Processing

PROFESSIONAL EXPERIENCE

Analyst - HR & Operations - Bank Of India, New York Branch 02/19/2025 – 08/22/2025

•Processed accurate bi-weekly payroll for using ADP Workforce, incorporating overtime pay, leave encashment, and statutory deductions.

•Updated and maintained direct deposit details in the ADP system, ensuring secure and timely salary transfers to employee accounts.

•Administered 401(k) contributions, and ensured full compliance with payroll and benefits regulations.

•Implemented and maintained attendance and timekeeping systems to ensure accurate payroll inputs and reduce discrepancies.

•Processed payroll journal entries, prepared bank instructions for salary transfers, and reconciled payroll-related payments.

•Resolved employee payroll inquiries related to payslips, tax withholdings, bonuses, and reimbursements.

•Prepared and submitted comprehensive payroll audit documentation.

•Maintained and audited payroll records, ensuring data integrity and regulatory compliance for internal and external audits.

•Recorded SWIFT transactions in Finacle and maintained audit-ready Excel spreadsheets to support financial transparency.

•Processed cheque payments, conducted OFAC compliance checks, and handled cheque book issuance and requests.

HR & Admin Officer - SPIG Cooling Towers India (P) Ltd 05/22/2015 – 06/04/2018

•Managed end-to-end monthly payroll for 100+ employees, ensuring accurate salary processing, statutory deductions (PF, ESI, PT, TDS), and timely bank disbursements.

•Collected and verified payroll inputs including attendance, overtime, bonuses, leave balances, new joiners, exits, and salary revisions.

•Handled final settlements, including gratuity and leave encashment, while ensuring full compliance with labor laws and internal policies.

•Maintained payroll data in HRIS/PeopleSoft, addressed employee payroll queries, and supported internal/external audits with accurate reports and statutory filings.

HR Executive - NISA Industrial Service Pvt Ltd 08/01/2011 – 05/29/2015

·Processed and validated monthly payroll inputs including attendance, overtime, leave balances, and salary revisions for 150+ employees.

·Ensured accurate statutory deductions (PF, ESI, PT, TDS) and coordinated with payroll vendors for timely salary disbursement.

·Handled direct deposit updates, full-and-final settlements, gratuity, and leave encashment as per company policy and labor laws.

·Responded to employee payroll queries and supported payroll audits with complete and accurate documentation.

Assistant HR Manager - Mach7Technologies 07/12/2010 – 03/17/2011

·Supported payroll operations by compiling timesheets, validating leave and attendance data, and preparing monthly salary inputs for processing.

·Coordinated directly with the bank for salary transfers and resolved discrepancies in employee pay, tax deductions, and reimbursements.

·Led end-to-end recruitment for IT roles and facilitated onboarding sessions covering compensation structure, statutory benefits, and HR policies.

Assistant Manager Retail - HDFC Bank 09/01/2008 – 08/25/2009

·Resolved complex customer service queries related to retail banking products, improving satisfaction and reducing escalation rates.

·Promoted adoption of digital banking solutions by delivering hands-on demos for Internet Banking, Mobile Banking, and Phone Banking platforms.

·Identified customer financial needs and recommended banking products, including savings/investment accounts.

Associate Consultant- Capgemini India Consulting Pvt Ltd. 01/15/2007 – 09/19/2008

·Managed setup and updates of complex financial securities including ABS, MBS, GNMA, CLO, and CMO for diverse client portfolios.

·Performed quality assurance to ensure accuracy, completeness, and compliance of financial data using verification tools.

Customer Service Executive - ICICI Bank 03/14/2005 – 01/12/2007

·Resolved complex customer inquiries and complaints efficiently, including NRI account issues, via secure email communication.

·Maintained compliance with banking security protocols and ensured confidentiality of customer information during all interactions.

EDUCATION

NMIMS University,MBA - HR 2010

Mumbai University, Bachelor of Commerce 2000

SKILLS

·Technical Skills: Microsoft Office, Peoplesoft, HRIS, ERP, Application tracking system, Data Analysis. Finware, Finacle Customer Relation Management.

·Soft Skills: Communication, Teamwork, Problem-Solving, Adaptability, Time Management. Documentation and reporting, Onboarding & Orientation, Employee Relations, Background check

·Languages: English, Hindi

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