SUMMARY
Using my versatile background in customer service and the medical field to boost morale and contribute to the success of any organization.
PROFESSIONAL EXPERIENCE
Stress management Leadership Skills
Files and record management Critical data determination
Customer Service Timely
Resolving Conflict Organizational Skills
Conflict Resolution Time Management
WORK EXPERIENCE
Patient Care-Surgical Services March 2008-May 2010
Miami valley hospital Dayton, OH
Obtaining blood products
Ensured that all operating room supplies and equipment were properly stored and organized
Followed all infection control protocols and procedures
Assisted in the ordering and stocking of supplies and equipment.
Assisted in the maintenance of a sterile environment in the operating room
Provided assistance to the physicians and nurses in the operating room
Assisted in the maintenance of medical equipment and supplies
Assisted in the disposal of medical waste
Medical Assistant May 2007-May 2008
Miamisburg Family Practice Dayton, OH
Collected and documented patient medical histories and vital signs.
Maintained a clean, organized and safe environment for patients
Assisted physicians exams, patient treatment and diagnostic tests
Assisted in preparation and maintenance of medical supplies
Monitored patient vital signs and notified physicians of any changes
Prepared patients charts and maintained patient confidentiality.
Provided patient care in accordance with physician instructions
Provided laboratory tests and specimen collection
Medical Assistant (MA) Dec 2004-Dec 2006
Mont County public health-Adolescent Wellness Dayton, OH
Prepared and maintained medical chart and other patient charts
performed laboratory procedures, including specimen collection and preparation
monitored and maintained medical supplies
greeted, checked in and checked out patients
prepared and maintained examination of treatment rooms
assisted physicians with examinations, treatments and procedures
maintained the cleanliness of the medical facility
Housekeeping attendant May 2001-June 2003
Crown Plaza Downtown Dayton
Applied stain removal techniques to carpets and fabrics
Ensured all trash and soiled linen were properly disposed of
Maintained high standards of cleanliness in all assigned areas, including guest rooms, public areas and offices
Ensured all cleaning supplies were properly stored and secured
Regularly inspected guest rooms to ensure they met safety and cleanliness standards
Responded to guest inquiries in a timely and professional manner
Developed and implemented new cleaning processes to improve efficiency
Ensured all cleaning products were used safely and properly
Performed daily cleaning duties, such as vacuuming, dusting, and polishing
EDUCATION
Medical billing and coding June 2025
Sinclair community college Dayton, OH
Medical Assistant certification June 2004
Southwestern college of business Dayton, OH
High school diploma June 1994
Patterson Career Center Dayton, OH