Project Manager Business Partner

Robbie G. Dalton, PMP, PMI-ACP

Phone: 615-***-****

Email: ***********@*****.***

Professional Summary

Seasoned IT professional with over two decades of experience in program and project management. Proven expertise in leading critical IT application and infrastructure projects with budgets up to $25 million and teams of up to 50 members. Skilled in aligning technical solutions with business goals, leveraging strong communication and leadership abilities to ensure project success. Extensive experience in IT infrastructure, application development, and advanced technology projects, utilizing agile and SAFe methodologies. Proficient in JIRA, Confluence, and Version 1, with a comprehensive understanding of full SDLC processes. Demonstrated ability in requirements gathering, analysis, and managing deliverables. Adept at setting and managing client expectations, leading teams, and developing scalable processes. Strong focus on customer experience and IT compliance, with a track record of successful IT risk management and cybersecurity measures.

Technical Skills

• Project & Product Roadmap Development

• Project Lifecycle Management

• Agile Methodology & Story-Based Development

• Metrics Tracking & Risk Management

• Strategic Planning & Stakeholder Management

• Project Budgeting & Cost Controls

• Resource Management & Team Leadership

• Software Development Lifecycle (SDLC)

• Salesforce & Project Reporting

Professional Experience

Various Consulting Roles January 2015 - Present

• NIBCO: Led the development, testing, and deployment of a corporate telephone system and data migration for an acquired company. Established enterprise security policies.

• Allstate: Managed five Scrum Masters in an SAP environment, contributing to the implementation of S4 Hana. Coordinated resources in Ireland and India.

• Teksystems Global Services: Acted as Customer Experience Leader for marketing IT services across the U.S.

• Blue Cross Blue Shield: Directed operations for Government Health plans, managing a program with 22 projects.

• Advanced Auto Parts: Modernized Greenfield Distribution Centers, leading the creation of a WMS template.

• Tennessee Valley Authority: Configured Enterprise Project Controls tools and developed implementation plans.

• Trexis Insurance: Rebranded the company across corporate websites, overseeing design updates.

• Deloitte: Implemented ServiceNow at ARTC, replacing Remedy and leading training sessions.

• Tractor Supply Corporation: Managed data integration and application projects within retail, upgrading Talend for vendor connectivity.

• Calsonic: Implemented a new ERP system, focusing on critical path task identification and prioritization.

Bridgestone-Firestone Inc. August 2010 - December 2014 Program Manager

• Created and led the IT business alignment team, managing 15 projects with a $16M budget.

• Implemented SAP components for Accounts Payable, transitioning to a paperless workflow.

• Replaced the Enterprise Project and Portfolio management tool with MS Server 2010.

• Enhanced SAP components for payroll management, improving efficiency. Nissan North America March 2010 - August 2010

Contract Sr. Project Manager

• Led the evaluation of a global SDLC methodology, standardizing project management and reporting.

• Developed projects to improve Federal reporting accuracy and reliability. Dynamic Research Corporation 2008 - March 2010

Technical/Program Manager

• Managed the SACWIS project for Tennessee, overseeing a $23M budget and a team of 150.

• Led the design and development of a J2EE application, enhancing caseworker efficiency.

• Directed reporting tool development across teams in multiple locations, improving executive reporting.

State of Tennessee 2005 - 2008

Office of Information Resources - Project Director

• Managed the deployment of new web-based systems for Title & Registration, Driver’s License, and CRASH data.

• Designed a new web-based CRASH system, enabling better decision-making with critical data.

Erie Insurance Group 2004 - 2005

Project Manager

• Implemented annuity products and a lead generation system, managing a $7M project with 30 team members.

CNA Life Insurance Company 1998 - 2004

Project Manager & General Manager

• Led Business Continuity/Disaster Recovery initiatives and utilized a commercial rules- engine for business process efficiency.

Education and Certifications

Middle Tennessee State University

Bachelor of Business Administration

Certifications:

• Project Management Professional (PMP) Certification (2002 - 2026)

• SAFe Release Train Engineer (2021)

• SAFe Agilist & SAFe Scrum Master (2019)

• ITIL v.3 Training (2013)

• Business Continuity Planning Certification (2003)

• Six Sigma in Project Management (American Management Association)

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