Accounts Payable Receivable
Resume:
Patricia Diane Riggins
Rio Verde, Arizona 85263
Evening Phone: 928-***-****
Day Phone: 928-***-****
**********@***.*** (Main Email )
Job Type: Permanent, Detail, Internships
Work Schedule: Full-Time
Specific Specializing experiences in Cost Estimating for both Residential and Businesses, Salesforce Programs, Leading Teams on Projects, Internet Access, Email, Excel & Word documents, Inventory assessments, Accounts Payable, Accounts Receivable, Financial Reporting, Financial Analysis, Financial Accounting, Auditing, Account Reconciliation, Bookkeeping, Financial Statements, Event Planning, Policy Analysis, Project Management, Budget Monitoring, Budget Management Strategic Planning, Public Administration, Community Outreach, Public Policy, Government Procurement, Non-Profits
Small Business Administration
Office of Disaster Assistance-Capital Access
Herndon, Virginia
2008-Present
88 Average Work Hours per Week/7 days a week
$79,240 + Locality and Per Diem USD per Year
Term Construction Analysis
GS 11 / 4- 0828
Term Disaster Reserve Team
Serve as Construction Analyst- Estimator/Inspector, Specific specialize experiences include but not limited to, Enhance and elevate my ability to contribute to the goals and objectives of SBA by leading employees and projects/disasters/incidents to accomplish the incident goals and objectives by explaining the importance of Safety, determining the cause and extent of each damaged and method to making repairs to both Commercial Business and Residential structures. Using my Fundamental Management Skills using Agency specific programs thru Agency specific IPAD using programs Salesforce, COVID19 Rapid, DCMS, Outlook, emails, excel spreadsheet, Copy & Paste functions, Zillow LV Reports along with property Assessor records, then making an informed decision in Applicants phone interviews; by conducting field examinations, working with SBA issued phones and using GPS to find properties and performing a wide variety of tasks directed at verifying and determining cause, determining extent, and estimate the repair/replacement cost of damage to personal, real, and business and commercial property that resulted from a catastrophic declared disaster by either the President or the Administrator of the Small Business Administration Agency. Specialty also including the travel thru in 2018-9, the United States, including Hurricanes Harvey, Irma & Maria Incidents, along with the Louisiana Flooding. Traveled to in 2018-9, The Mariana Islands, Saipan where I thoroughly enjoyed helping the citizens of Saipan, this year included Hurricane Ian in Florida along with Northern California near Monterey and Salinas flooding and deployed on the Guam in 2023. Conducted Onsite inspections in Northern California for the Carr Fire disaster using the Computer Application LV Production 2.0. Likewise, Reviewed files and did Initials from the North & South Carolina, along with Panama City & Mexico beach of Florida from the Disaster Hurricane Michael. Currently on Imelda Hurricane in Houston, Texas. Maintained excels spreadsheets, controlled and prepared documentation and receipts for my personal Vouchers weekly, data base and logs. Conducted verbal phone verification with Homeowners, renters and Business Owners with regard to damage assessment. Maintained emails, monitored internet and working together as a team to accomplish our federal mission goals. Trained in PDA’s when pre-estimated disasters for and with FEMA and the President to discover if an incident can be declaring officially a disaster combined or Sba only declarations. I have knowledge and experience in estimating the cost and Quantity of materials to repair or replace residential structures, attached structures and detached structures including but not limited to, sheds, detached garages, fences of all types, swimming pools, etc. I have the knowledge and experience to replace personal property, vehicles and landscaping in the devastating California Fires of 2018. I also have the experience and knowledge to estimate costs and quantity of materials to repair or replace a commercial structure of any size for any use including Non-Profit organizations, Manufactured Housing; Floodplain management regulations and land use assessments; permitting and inspection requirements; RFO inspections and reporting; multifamily dwellings, Condominiums, Apartment buildings, Shopping Centers, Major Manufactures, University, etc. Knowledge and experience also allow me to determine the loss and replacement of inventory, machinery and equipment, furniture, fixtures and supplies, vessels and vehicles including heavy equipment. All to help promote the growth of small businesses. Retrieving work assignments with various desktops, laptops, and iPad computers. I have lead teams and Co-workers through specific training classes to achieve their maximum abilities with my expert knowledge and experience with quality customer service over the past 25 years, and my objective was to lead to accomplish our objective mission. Served as File Reviewer for Initial Residential and Business Files for more than 2 years. My level of professional and proficiency has been manifested by the number of complementary letters (over 30) submitted by applicants whom I have assisted evidenced sent to my Production Manager, Directors in Herndon and Washington DC offices. I enjoy serving the public and leading by example. My last Performance review was scored a 5 for excellent. I am very motivated to help families in all grieving to rebuild their lives and their emotions after a weather-related disaster or personal tragedy. It is my forte to help. I have and continue to demonstrate absolute proficiency with the New Salesforce Program, likewise proficient in Microsoft Office suites, which includes Word, Excel, Paint, and PowerPoint. Desktop, Laptops & iPad, Scan Docs and Post Desktop proficiency with SBA distributed software programs included within DCMS production, Safari, Email programs, Intranet, IT availability, creating spreadsheets from data base information after researching and as directed. Utilizing the Marshall and Swift Cost approach guidelines & methodologies for Commercial and Residential, Unit-in-Place Costs, Square Foot and Segregated for superstructures such as foundation, frame, plumbing, electrical, etc. VA National Cemetery Administrator of Arizona (NCA) VA National Cemetery Eagle Point Oregon
in the Department of Veterans Affairs (VA)
23029 North Cave Creek Road
Phoenix, Arizona 85029
06/2016 – 6/2018
Salary: $54,000 USD Per Year Supervisor: Debra
Ryan/Jerry Rainey Administration Officer/Cemetery
Director 45 Average Work Hours Per Week/5 days
Per week Administration Officer (AO) (This is a
federal Job) Series: 0341 GS 9/11)
Duties, Accomplishments and Related Skills:
Specific Specialized Experience as an Acting as a COR Level II Contracting/DOD Certified, Cemetery Representative/Budgeting Administrator- Administrative Officer of Eagle Point Cemetery, Eagle Point, Oregon as Budget Analysis and AO, including 2 satellite cemeteries, Roseburg and Prescott. I am focused and multitask daily. Nominated as Safety Coordinator to include Monthly meetings. I’m responsible for Procurement/RMT, $2.4 Million Budget. Managing fiscal year purchase requests and orders and following our monthly spending plan projections. Researching costs for particular supplies from lists of potential vendors, contacts vendors to procure supply/service information/data and forwards results to Administrative Officer of Pacific District/Oakland and Washington. Making purchases using various methods including, government credit card, CAATS transactions and purchase orders and 1358s, Obligations, PO’s, spreadsheets for cemetery budget obligations. Prepares requests through CAATS for supplies and services. I oversee 8 credit card holders. As a government credit card holder and oversee others and I am responsible for ensuring orders are reconciled within five (5) workdays. Initiates cemetery purchase orders. Ensures all credit card holders within my cemetery are current on such regulations, policies and procedures, to including but limited to, detailed mandates with regard to tax exemption eligibility, purchasing from qualified vendors within GSA Advantage programs, disability Veterans owned, Green, Women Owned and other Vendors as described by the VA purchasing policies, regulations & procedure directives. Tasked with creating Purchase Requisitions within CAATS to pay monthly cemetery Utilities and Services. Accountable for paying same bills within the mandated net pay period of 30 days. Daily maintenance of the Cemetery Blotter, using the reports F826, F20D & CCS and control of the Fund Control Point Records. NCA OBP/RMT Blotters and NCA Payroll Blotters maintenance. Assist the Director in effectively managing personal allocations. Significantly manage full time employee equivalent (FTEE) levels, tracks utilization and adjust projections. Provides supervisor with updates and advice to ensure mission accomplishment and optimal customer service for our Arizona Cemeteries. Assists in day-today operations of the national cemetery by preparing and by justification and assisting in administrating the budget program areas. Maintain daily spreadsheets, Budget formulations, reports, execution of all reports and various documents to provide status updates, required data and other information needed by the director, other NCA supervisors, customers, or peers. Attend and analyze budget calls when scheduled from Pacific District. Organized and efficiency has always been my forte, including the training of newly hired employees to be successful and mentor those who are less experienced in performing such duties and develops local guidance to facilitate that training. Always providing assistance and support to a broad NCA finance objective by participating on and contributing to teamwork/panels at MSN and/or CO level. Fully current COR Level II, I am ready for Delegation of Authority. Currently assist with smaller Contracts with our current Cemetery development under construction. Assists with planning, scheduling, smaller non-contracted office maintenance janitorial services by monitoring for integrity. Special scrutiny involving review of Contracts to ensure Vendor compliance. Serving daily to maintain the cost-effective support of programs and policies; and assessing the financial condition of the Arizona Agency, including 1 zoned cemetery named Prescott National Memorial. Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them. Coordinates with various organizations to accomplish cemetery goals as directed by region 5 Pacific District. Tasked with monitoring monthly financial progress reports. Daily maintain Purchase Order Logs and Purchase Requisition Logs. VA Centralized Administration accounting systems knowledge and practices. Improved levels of operating efficiency, productivity, and positive customer service accolades in all areas of the service.
In my Program Support Assistant position, I am proud to facilitate services established by the National Scheduling Office (NCSO) for funeral arrangements considering daily number of interments to be accomplished. Promptly respond to and advise bereaved families in a calm and courteous manner. Assures all cases are authorized prior to interment, meets and coordinates sequence of funeral service activities with funeral directors, Military personnel, chaplains and ministers. I will ensure veterans’ caskets and urns are accompanied by an interment flag, and complete appropriate documentation as necessary. With heartfelt compassion, meet with surviving families to obtain signatures on interment documents explaining religious emblem and inscription options, headstone provisions, dependent burial rights, and providing gravesite location information. Consistently listen in a compassionate persona, with families, military personnel and volunteers to show how honored I am to be able to perform this service with them and for them. Conscious and timely attendance of the presentation of the flag to next-of-kin. Accountable for the completion of post documentation in accordance with prescribed operating/regulatory requirements. Serving as the liaison and advocate on behalf of Volunteer VSO retired Posts with the organization for the committal service at the designated shelter assignment. Maintains and creates registries within the Burial Operations Support System (BOSS), both computerized and hard copy, which includes Burial Register Records of interments and Veterans Service records necessary for arranging the committal service which is a benefit to all our Veterans and their dependents. Independently responsible for and creation of orders that arrive from the St Louis Scheduling Office. Paying special attention to detail is a must. Duties include Coordination between Military agencies, Families, Funeral Homes & Directors about accuracy of eligibility including the verification of correct information to be included on the gravestones permanent and temporary markers. I am carefully reviewing all information that must be 100 percent correct and in a timely mandated Directive. I am responsible for records management and answering incoming phone calls from customers & visitors to Cemetery including all information and touring. Assist in preparing the time and leave records management and Payroll Blotter spreadsheet for accurate balancing. Assist in preparation of the OBP/RMT budget balance sheet to help in preparing for the future fiscal year expenses and planning within each category of the Cemetery budget. I have assisted in suggestions for establishing performance standards to include, but not limited to, better Safety practices, by regular presentations of safety issues and recommendations on seasonal safety issues along with reminders of field and office mandated directives. I lead daily by effective communication and improve wait responses by being more compassionate with employees and families which results in employees being happier in a mostly grieving and fast-paced environment. I stay upbeat and take each case independently while having a compassion for families grieving and maintaining a professional yet calm demeanor with empathy. Assisted in preparation of all annual and seasonal events within my Cemetery including procurement and coordination of outside volunteers. It has been a personal goal to listen in an encouraging way to customer feedback, both positive and negative, and I will always act quickly to resolve complaints or partner with coworkers to do so.
Ensures Compliance for all EEOC performance standards. CNN Mortgage/Scottsdale, AZ
LHM Financial Corporation dba
7025 East Greenway PkWay #100
Scottsdale, Az 85254
03/2013-6/2015
Loan Processor (Equivalent to GS 09-11)
Salary 45,000 USD per Year
80 Average Work Hours Week/7 days Per Week
Supervisor: Todd Schwartz
OK to Contact
Mortgage Lending Industry-I have Specific Specialized Experiences in estimating the Quantity of Materials and Costs associated with both Residential and Business loans associated with repairing their credit and income or replacing the Business and Personal or commercial property as and maintaining the Pipeline; Gather necessary Documentation from Borrower; Review Contracts; Order Credit and review; Create and send out Pre-Qualification Forms; speak with Real Estate Agents; Coordinate with Title Companies; Assist Lending Officer; Track Encompass Milestones on loans; Upload files and Docs into Encompass 360; Data correspondence with Borrowers into Encompass; Roles to collect confidential Banking information for necessary fees; Research Title Problems; Create and send Marketing material; Maintain the Loan Officer Social Media and Mortgage returns; Set and arrange Appointments on Loan Officer Calendars; Cold Calling; Maintain and arrange Needs list for the Borrowers necessary documentation. Being nominated as Safety Manager for the Company. Underwrite Business loan applications reviewing tax returns for net operating income and coordinate with Loan officers from inception or application until Close of Escrow. Roles for security levels confidentiality with regard to personal and business information. Purchaser of office supplies though corporate office, using Company issued Credit Visa Card. USDA Forest Service-AZ (Apache-Sitgreaves) (This is a Federal Job) Hwy 260/Porter Mountain Road
Lakeside, Az 85929
Lakeside District
2/2008-3/2013
Customer Service/Purchasing/Buying Team (This is a federal job) Series: 0303 GS 08 & GS 09(Buying)
Salary: 35,500 USD Per Year
45 Average Work Hours Week/7 Days Per Work
Supervisor: Marsha Herbella
Okay to contact
Specific Specializing experiences as an Acquisition Specialist maintaining a government travel card and GSA Visa purchase card for purchasing supplies and equipment for District Office. Prepares travel arrangements for self and other employees and finalizes within Gov Trip and Federal travel automation system. Providing assists to agency thru communication support tasks and proper agency procedures. Tracks and maintains district supplies and equipment. Reconciling monthly purchase card requisitions. Shops pricing using agency guidelines and regulations and monitors discrepancies within. Communication, decision making, customer expectations, negotiating/influencing, honest, leadership, problem solving, risk taker/Mitigation, teamwork, flexibility, interpersonal skills with customers, legal documentation, organizational awareness, writing, quality assurance are just some of the qualities required to perform the front liner position called Customer Service Representative. Creating fuel wood & mineral permits, reviewing identification, conveying context of issuing permits, conveying factual information according to policy, procedures and regulations that have been well-established. Providing informational opportunities with regard to hiking trails, forest roads, OHV requirements. I have knowledge and experience in estimating the cost of materials to repair or replace personal, business and commercial property, including equipment and computers. I have the knowledge to replace personal property, vehicles and landscaping. I also have the experience and knowledge to estimate the cost of materials to repair or replace a commercial structure, if necessary, with my COR Certificate Level I. My knowledge and experience also allow me to determine the loss and replacement of inventory, machinery and equipment, furniture, fixtures and supplies, vessels and vehicles including heavy equipment. Performed internet research to determine costs and pricing for acquisition with government guidelines. I consider myself proficient in Microsoft Office suites, which includes Word, Excel, Paint, and PowerPoint. Desktop, IPad. Mature and conservatively uses correct English grammar. Communicates information in a organized manner both written and verbal for the intended audience. Presentations to groups, discussing options for trail hikes and attractions locally, listen effectively. Open to change and exchange of ideas working toward agreement. Displays ability to being unpopular and making unpopular decisions, resilience. Analyzes risks to pursue recognized benefit or advantage. Public forums to educate conservation education. Maintain records for Forest Orders, memorandums, correspondence database. Serves as Federal Collection Officer and accountable for Maps, Trail Guides & passes inventory respectfully for the district. Prepares Bills for Collection and transmits funds according to agency policy for all Fuel wood, Minerals, Christmas tree program and interagency passes for District. District Uniform Coordinator. Serves as Agency Liaison to other information centers, chambers of commerce and tourism groups. Fire prevention education. Collateral positions include Dispatch Center as EDRC, EDSD on call. Southwest Buying Team acquisition member nationwide for Interagency (USDA, BLM, FEMA). I was Smokey Bear for K-6. Did Homeowner, HOA, and public Community talks. Was the Public Information Office (PIO) for 2 Major Wildfires. Rodeo-Chedeski Fire and Wallow Fire. They were the biggest fires in the world with the largest square footage of burned acres. I was public speaker and ran the Information desk for these fires with the public and community organizations. Instrumental in monitoring the “Burn Controls” on the Apache Sitgreaves Forest in Arizona. (5 districts within) When they got out of control, I had to make split-second decisions to send out more crews and/or equipment. Radio Dispatching. Reforestation Project on Apache-Sitgreaves for Fire prone areas within the forest. Uniform Coordinator for Lakeside District.
Arizona Stone & Architectural Products LLC
4502 East Virginia St #102
Mesa, Az 85215
Northern Arizona Division
9/2006-2/2008
Salary: 55,000 USD Per Year
50 Average Work Hours Week/7 days Per Week
General Sales Manager (equivalent to GS 09/11)
Supervisor: Duree 480-***-****)
Okay to contact this Supervisor: Yes
Many Specific Specialized experiences in Cost Estimates, Safety Liaison, Measuring and Bidding Jobs. Excel spreadsheets, Analyzed Market Data using Ipad, Laptops, and Desktop Government computers, compiled information, Pre-Sold and "Opened", then drove a sales operation in NE Arizona (Show Low) to increase company revenue and boost market awareness. I have knowledge and experience in estimating the cost of materials to repair or replace residential structures, attached structures and detached structures including but not limited to, sheds, detached garages, fences of all types, swimming pools, etc. I have the knowledge and experience to replace personal property, vehicles and landscaping. I also have the experience and knowledge to estimate the cost of materials to repair or replace a commercial structure of any size for any use including Non-Profit organizations, condominiums, apartment buildings, shopping centers, etc. My knowledge and experience also allow me to determine the loss and replacement of inventory, machinery and equipment, furniture, fixtures and supplies, vessels and vehicles including heavy equipment. I consider myself proficient in Microsoft Office suites, which includes Word, Excel, Paint, and PowerPoint. Desktop, iPad. Generated, retained strong client base from contractors, developers, architects, owner-builders, city councils, and major large up and coming new residential developments/developers. Educated public on all stone veneer products, services within company, resulting in increased sales numbers. Retained travel and acquisition credit cards for purchase. Projected budgetary line items based on New Storefront operations. Managed budget for Headquarters based in Phoenix, Az. Required to maintain and met projected sales to expenses and report monthly. Trained personnel on outside sales techniques, showroom negotiations plus showroom sales opening-closing procedures, administrative rules, policies, regulations with regard to product activities. Actively targeted, generated, maintained a large client base thru daily visits, phone calls, cold calling and referrals. Participated in the research and development of the opening of new stores in Arizona and California. Consistently met, exceeding monthly sales goals established by corporate office located in Phoenix, Arizona area. Supervised all store front employees and an all-inclusive yard inventory of $1 Million.
Home Depot
5601 South White Mountain Road
Showlow, Arizona 85901
9/2003-9/2006
Salary: 45,000 USD Per Year/7 Days Per Week
Pro Desk Department Manager (DH) (equivalent to GS-11) 45 Hours Week
Supervisor: Mark or Amy Store Managers 928-***-****) Okay to contact this Supervisor: Yes
Specific Specialized Experience to include Instrumental in the startup storefront in this community. Tasked with managing all business operations for numerous departments, including Pro Desk, Building Materials and Electrical, Front End and Garden departments. Negotiated quantity of Materials and Costs volume pricing then maintained sales through application of superior customer service and pricing. Drove sales to exceed statewide weekly sales goals. Effectively hired, trained, directed 20-member staff and actively collaborated in Human Resource operational functions such as training staff, evaluating performance, employee scheduling, providing guidance, mentoring. Actively implemented rules, maintained compliance with safety regulations to ensure the safety of both customers and employees. Oversaw the monitoring of the deliver/will-call Program. Updating product knowledge, drafting daily/monthly reports, processing credit applications, promotions, vault bookkeeping. On-Call 24/7. Hand truck, pallet jack, both electric and manual devices were used. Lift jack was used when I down stocked from the overhead, which required me to lift up to 50 lbs at a time. I practice and teach the importance of "Safety First" with all employees along with proper lifting procedures. As a department head I was tasked with monitoring daily out of stock, identifying shrink and control, purchase orders and receiving nightly delivery trucks with manifests. Monitored procurement data allowing control of offering a Contractor a special price according to the large purchase comparing it to our profit margin required by our corporate rules and procedures. Conducted daily sales meetings discussing marketing issues, customer concerns, educational needs to better productivity based on policy, regulations & procedures. Interviewed prospective employees and conducted appraisal reviews for safety and regulations requirements with regard to certifications with heavy company equipment. Controlled and managed the disposal of damaged and returned merchandise determining if it should be repaired and resold or disposed of and returned to vendor or the proper distribution center depending on the rules and regulations for such product or equipment. Upon the correct determination, cataloging the merchandise is required. Built a brand-new storefront in Show low Arizona. I was a part of the design team, lead sales employees to achieve their goals and the proper placing and performed merchandising of the store. Responsible for hiring employees, scheduling and overseeing. I was (DH) Department manager and Pro-Desk Manager. I built orders, performed volume discounting and retained builder accounts with a higher level of Customer Service which proved to be essential in a smaller city with rural areas. Riggins Construction LLC
Owner/Contractor
Arizona Log Homes
265 Gooseleg Way
Lakeside, Arizona 85929
11/2002-Present
(Equivalent to GS 09-11)
Salary: $140,000 USD per Year
80 Average Work Hours Week/7 Days a Week
Owner: Doug Riggins/ Co-Owner: Patricia Riggins
Okay to contact this Supervisor: Yes
Specific Specialized experience in Marketing and Sales, Safety Manager and the construction of Log Homes in Northern Arizona. Independent Contractor of Commercial design builds government projects. Owner/Project Manager to Project Owner. Internet documentation preparation with regard to bid estimates & excel spreadsheets. Negotiating and estimating quantity of materials and costing line items for complete pre-bidding by preparing the pre-bid package. Estimating Quantity and Costs to remodeling/repair for Residential and Business construction. Categorizing geotechnical considerations to include foundation, lumber package, framing labor & roofing along with MPE considerations and finishes. Estimating Quantity and costing of Commercial Business construction projects using methods of estimating for Equipment & Materials, machinery and inventories needed to build multi-Million-dollar government projects. Bonded to $20 Million. . I have knowledge and experience in estimating the cost of materials to repair or replace residential structures, attached structures and detached structures including but not limited to, sheds, detached garages, fences of all types, swimming pools, etc. Managed the Sub-contractors and Vendors associated with my projects. I have the knowledge and experience to replace personal property, vehicles and landscaping. I also have the experience and knowledge to estimate the cost of materials to repair or replace a commercial structure of any size for any use including Non-Profit organizations, condominiums, apartment buildings, shopping centers, etc. My knowledge and experience also allow me to determine the loss and replacement of inventory, machinery and equipment, furniture, fixtures and supplies, vessels and vehicles including heavy equipment. I consider myself proficient in Microsoft Office suites, which includes Word, Excel, Paint, and PowerPoint. Desktop, iPad. Fire Incidents that require the applied considerations of structural damage from water damage, flooding, wind & smoke from many catastrophic weather events element type damage. Contracts research to include the negotiation and inclusion of employees and sub-contractors to be provided on the job. The research costing of rebuilds and new design builds inclusive. Accountable for all inventory involved with regard to purchase orders, payables and receivables. Actively supported Owner, Management and staff by handling all administrative tasks, including invoicing, payroll, check preparation and disbursement. Prepared and reviewed contract bid packaging, Scope of Work, for Tribal (Tero), Federal compliance along with preparation of bid estimate and submission construction bid package. Responsible for preparing commercial
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