Customer Service Accounting Administration
Resume:
CHERYL CARTER
**********@*****.***
Looking for an opportunity to enrich my experience and skills and to become an asset to a business.
HIGHLIGHTS OF QUALIFICATIONS:
Over 36 years of Customer Service and Administration experience and training.
Finance and Accounting experience and Graduate Degree.
Management experience and training
EXPERIENCE:
Administration / Accounts Payable
Western Chemical / Imperative Chemical Partners
10/31/2022 7/22/2025
Administration
Accounts Payable
Customer Service
Advanced knowledge and experience in Administration and Accounting. Bank reconciliation, accounts payable. Organizing and updating filing systems. Transportation and billing. Customer service and phone systems. Multitasking. NetSuite & Microsoft Office software. Outlook with Calendar Scheduling.
Create safety manuals and SDS books. Positive team player. Willingness to learn and thrive. Assist in planning employee activities, customer and vendor sponsorship and donations.
Customer Service
1800 Contacts
6/7/2021 to 10/4/2022
Supervisor
Customer Service
Chat Premier Vision/CVS Service and sales
High knowledge of programs and systems. Incoming sales and follow up. Take escalated supervisor calls. Insurance look up and credits. Agent service and support. Accounting. Microsoft Office and Teams. Outlook with Calendar scheduling.
Office Management
H & R Block
9/2020 4/2021
Manage 10 tax professionals Scheduling, approvals, stats, payment processing and deposits. Understanding in tax preparation
Accounting Administration
Marta-Co Supply, Inc,
7/2011 5/2020
Accounts Receivable / Payable
Administration
Collections
Accounts Receivable and Payable. Assist with Payroll. Quick Books. Deposits and cash processing. Invoicing. Tech for office equipment, ie computers, printers, fax and credit card machine. Purchasing. Excellent customer service and communications. Efficient skill in computer programs including Microsoft Office, Teams, Outlook, online and individual company software. Outstanding office equipment knowledge and repair.I get a long easy with many types of people. Amazing multi-tasker. Great numbers in collections while still remaining positive with the customer. Being the person for all positions and coworkers support. Purchase office equipment.
EDUCATION:
Certificate of Graduation, Accounting, Utah Valley University, Provo, UT 1994 Learning all accounting practices using written and computer processing. Graduated with a 3.9 GPA
Certificate of Graduation, Customer Service and Administration, Stevens-Henager College of Business, Provo, UT 1990 Excelled at learning all aspects of administration and customer service. Graduated with a 4.0 GPA
SKILLS:
I excel in Customer Service and the ability to relate and take action to respect and satisfy all that I am faced with.
Outstanding managerial skills with the ability to be firm but still understanding. I understand people and can relate to all types of people to assist and serve without judgment.
I have worked with many personalized company programs and also general programs like Microsoft Office, NetSuite and QuickBooks. I learn them quickly and can be a resource for coworkers to learn as well.
I am proficient with all office equipment and have been tech support for them.
I have the ability to take a situation and break it down to know what to do to fix the problem and satisfy the customer/coworker.
I am an amazing at multitasking. The more I have to do, the better I function. I am able to diffuse situations quickly.
I have worked many different kinds of jobs and find complete satisfaction in all of them.
I love to learn and progress. I believe there is always something more to learn and master. You will never know it all. That is the joy of life, forever learning and experiencing.
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