Orlando *****
Stephanie Richards ************@*****.***
Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Bilingual and effective at maximizing business opportunities along with a proven history of increasing revenue while bringing in new clients.
EXPERIENCE
A&Associates, Orlando - Account/Staffing Manager
March 2024 -Present
Managed recruitment processes, building strong relationships with clients, and ensuring workforce alignment with organizational goals. Proven track record in optimizing staffing levels and delivering high- quality candidates to meet client needs. Adept at using recruitment software and data-driven insights to enhance decision-making and workforce planning.
McCray Global Protection, Orlando — Compliance
Manager/Dispatcher
March 2023 - January 2024
Acted as main point of contact for CEO. Recruited & interviewed applicants and assessed onboarding and hiring documentation compliance. Dispatched security o cers to scheduled post location. PRT Sta ng, Orlando — Light Industrial Account Manager January 2022 - March 2023
Oversaw multiple accounts and worked diligently to meet and exceed performance goals. Acted as main point of contact in matters relating to client and/or employee concerns and needs. Performed recruiting, training, and payroll duties for employees.
PRT Sta ng, Orlando — Recruiter/Business Development November 2021 - March 2023
Developed short-term and long-term vision and strategy to achieve targeted sales objectives. Recruited candidates for clients nationwide, reviewed employment applications, candidate compensation needs and other qualifications along with carrying out job placement processes. PRT Sta ng, Orlando — Sta ng Coordinator
September 2021 - March 2023
Developed and implemented recruiting strategies to meet current or anticipated sta ng needs. Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and screened employees for eligibility.
SKILLS
Customer Relationship
Management (CRM)
Scheduling & Payroll
(ADP, Quickbooks)
Account Management
Microsoft Excel/Word
Sta Development & Training
Recruitment
LANGUAGES
English - Fluent
Spanish - Intermediate
SPAR Merchandising, Orlando — Merchandiser
August 2019 - August 2021
Built product displays and placed appropriate signage for merchandise. Followed prepared planograms to arrange consistent shelves, racks, and bins across various locations.
RaceTrac Petroleum, Oviedo — Relief Manager
December 2016 - July 2019
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales. Upheld company’s high standards for business via leading by example and encouraging team members to adhere to corporate policies.
Burger King, Oviedo — Assistant Manager
July 2014 - December 2016
Organized schedules, inventory and shift coverage to meet expected business demands. Collaborated with store manager to develop strategies for achieving sales and profit goals.
EDUCATION
Seminole State College, Oviedo — Nursing
AUGUST 2016 - DECEMBER 2017
Oviedo High School, Oviedo — High School Diploma
AUGUST 2012 - MAY 2016