Early Childhood Care Assistant

Education

University of Massachusetts Boston Bachelor Degree in Education May 2023

Quincy College Associates Degree in Early Childhood Education May 2020

Language

Fluent in Cape Verdean Creole

Experience

Blue Hill Eye Associates Briantree, MA August 2025- Present

● Computer skills and knowledge of relevant softwares such as OfficeMate and Eyefinity

●Scheduling patient appointments online and by telephone

●Checking patients in and out

●Collect payments and closing out cash drawer

● Prepare patient charts including insurance verification

● Manage patient records

● Administrative duties including resolving problems and inquiries

●Faxing, filing and record keeping paperwork

●Organizing and cleaning basic areas

Personal Care Assistant (PCA) Randolph, MA March 2019- Present

●Remain alert to problems or health issues of clients and competently responded

●Help clients maintain optimal health by overseeing medication administration and all doctor’s appointments

●Turn and position bed bound patients to prevent bedsores and maintain comfort levels

●Shop for groceries and prepare meals for the client

●Organize and clean the home

●Assist client with hygiene activities such as bathing and using the bathroom

Boston Children’s Hospital Boston, MA July 2023- March 2025

●Answering, screening, and routing telephone calls and greets and directing patients/families, visitors and staff. Providing routine information within scope of knowledge and authority.

●Preparing documents requiring stylized formats and lettering or graphics using specialized commercial software, such as desktop publishing or graphics packages.

●Monitoring and maintaining office equipment and supply inventory. Communicating with hospital support service departments to request needed services.

●Providing positive and effective customer service that supports departmental and hospital operations.

Dorchester House Boston, MA April 2021- December 2022

●Schedule patient appointments utilizing provider templates and organizational standards

●Collect mandatory patient information

●Obtain needed insurance referral and/or authorization for services

●Balance cash drawer ensuring accuracy

●Manage patient communication including correspondence as needed

Internship

Broad Horizon Preschool Quincy, MA March 2020- June 2023

●Organized lesson plans

●Teaching the lesson plan to the children

●Organized classroom

●Prepared snack and lunch

●Played outside with the children

●Communicated frequently with parents and guardians

Teacher’s Assistant Roxbury Prep Roxbury, MA January 2018-June 2018

●Lead social emotional groups for middle-school students

●Provided weekly one-on-one academic tutoring

●Worked closely with school support staff to address specific academic and social needs of students

●Communicated frequently with parents and guardians

Haynes Early Education Center Roxbury, MA September 2017- December 2017

●Teaching the lesson plan to the children

●Organized classroom

●Prepared snack for children

●Transition from one room to another

●Played outside with the children

●Communicated frequently with parents and guardians

Reference available upon request

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