Customer Service Data Entry

Rebecca Whitney

Brookline, VT

************@****.***

Core Competencies & Skills

* Superb Customer Service * Proficiency with Office Equipment

* Microsoft Word and Excel * Master Multi-Tasker

* Excellent Written and Interpersonal skills

Administrative Support/Customer Service Professional whose main objective is to provide exceptional service to the public.

Customer Communication

• Established and maintained relationships with external customers

• Processed internal requests within the company for Vendor Setup or Special Orders

• Emailed or telephone follow-up to inform of request completed

• Answered multi-line telephone system

Technology & Data Entry

• Performed extensive Data Entry

• Purged previous data and trained staff on new software program

• Used multiple software programs to direct internal and external customers

• Researched the internet to locate vendor contact information

• Provided general office support

Common Qualities

• Very strong work ethic

• Work well on a team as well as individually

• Detail Oriented

• Strong follow-up communication

Relevant Experience

Special Orders Coordinator/Barnes & Noble Booksellers 1996-1999 Customer Care Specialist/Raymour & Flanigan Furniture 2009-2010 Associate Auditor II/C&S Wholesale Grocers 2013-2017

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