Human Resource Federal Tax
Resume:
Mrs. Roniece LeeAnna Carter
Phone: 816-***-**** Email: **************@*****.***
Relevant work experience
Human Resource Specialists Internal Revenue Service Kansas City, MO Series: 0201 - Grade: 12
05/2022 - Present
Hours per week: 40
• Managed full-cycle recruitment for 50+ positions annually, including posting announcements, screening applicants, conducting interviews, and extending job offers.
• Developed and implemented targeted recruitment strategies, increasing qualified applicant flow by 30% for hard-to- fill positions.
• Utilized USAJOBS and applicant tracking systems (ATS) to track applications, ensure compliance with federal hiring guidelines, and maintain accurate candidate records.
• Conducted candidate assessments and reference checks, ensuring merit-based selection and alignment with agency policies.
• Coordinated onboarding and orientation for new employees.
• Advised managers and supervisors on recruitment best practices, job classification, position descriptions, and selection procedures.
• Monitored and reported recruitment metrics, including time-to-fill, applicant flow, and diversity goals, improving staffing efficiency.
• Ensured compliance with federal HR policies, Executive Orders, and EEO requirements throughout the recruitment process.
• Collaborated with cross-functional teams to identify workforce needs.
• Improved recruitment processes by introducing workflow enhancements, resulting in faster hiring cycles and increased candidate satisfaction.
TAX EXAMINER TECHNICIAN INTERNAL REVENUE SERVICE Kansas City, MO Series: 0592 - Grade: 7
08/2020 - 05/2022
Hours per week: 40
• Reviewed taxpayer accounts to determine outstanding liabilities, ensuring 100% compliance with federal tax laws and regulations.
• Analyzed financial documents and records to assess ability to pay, successfully resolved delinquent accounts.
• Developed and implemented collection plans, negotiating payment agreements.
• Corresponded with taxpayers via phone and written notices to resolve balances.
• Maintained detailed case documentation in taxpayer records. Management and Program Assistant Internal Revenue Service Kansas City, MO Series: 0344 - Grade: 7
11/2021 - 05/2022
Hours per week: 40
• Provided administrative and operational support to management and program teams.
• Coordinated schedules, meetings, and travel arrangements for supervisors and team members.
• Prepared and maintained reports, correspondence, and documentation.
• Assisted in program planning and implementation, including tracking milestones, deadlines, and deliverables.
• Managed incoming communications, responding to inquiries.
• Maintained accurate records and databases, ensuring compliance.
• Supported budget and resource tracking, monitoring expenditures and assisting in reporting for management.
• Drafted briefing materials and presentations for leadership. Contact Rep (collections) INTERNAL REVENUE SERVICES Kansas City, MO Series: 0962 - Grade: 08
01/2018 - 08/2020
Hours per week: 40
• Managed inbound taxpayer contacts to resolve delinquent accounts and provide payment options.
• Reviewed and analyzed taxpayer accounts to determine balances dues and payment history.
• Explained federal tax regulations, collection procedures, and payment plan options.
• Negotiated agreements and installment plans.
• Maintained accurate documentation in IRS systems.
• Ensured compliance with IRS policies, federal tax laws, and EEO guidelines.
• Provided customer service.
• Assisted taxpayers in resolving inquiries related to account balances and penalties. Tax examiner Technician Internal revenue Service Kansas City, MO Series: 0592 - Grade: 7
11/2009 - 01/2018
Hours per week: 40
• Reviewed taxpayer accounts to determine outstanding liabilities, ensuring 100% compliance with federal tax laws and regulations.
• Analyzed financial documents and records to assess ability to pay, successfully resolved delinquent accounts.
• Maintained detailed case documentation in taxpayer records.
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