Data Entry Mental Health
Resume:
TERESA RHODES
*********@*****.*** 646-***-**** The Bronx, NY 10473
Summary
Resourceful Counselor bringing three years of experience in mental health support and crisis response. Develops successful therapeutic processes and encourages honest discussions to help improve mental health. Reliable Counselor lends skilled supervision, activity planning and organization to individual patient assessment and treatment. Adeptly navigates stressful environments to deliver optimized outcomes. Dedicated to balancing a high degree of compassionate care with privacy and understanding. Utilizing training which satisfies the OASAS requirements for credentialing in alcoholism and substance abuse, clinical evaluation, case management, referral treatment and discharge planning, record keeping, professional and ethical responsibility.
Skills
●CASAC Trainee
●Microsoft Office literate
●Avatar Data Entry
●REDCap
●Salesforce
●Twilio Flex
●Omni-Channel
●Welligent
●Bioreference
●Stars Data Entry
●Excellent interpersonal skills
●Good problem solver
●Stars data entry
●Reliable
●Solution-Focused Counseling
●Treatment Planning
●Client Centered Counseling
●Crisis Intervention
●Detail Oriented
●Client Advocacy
●Substance Abuse Counseling
●HIPAA
Experience
VIP Community Services
Bronx,NY
Counselor CASAC-T
8/23 - present
Counseling Services Of New York The Bronx, NY
Counselor CASAC-T
08/2022 - 07/2023
●Completed Utilization Reviews, Stars reports, Treatment Plans, court reports group notes, caseloads in a timely manner.
●Provided case management, including crisis intervention,advocacy,referrals and monitoring of clients treatment.
●Maintained up-to-date case record of clients case activity.
●Developed trusting relationships with legal entities, and health care providers.
●Linked clients with housing specialist and educational vocational specialis
●t, working in sync to gather information for assessments and submitting applications.
●Provided case management services including crisis intervention, advocacy, referral and monitoring of clients.
●Maintained up-to-date case records with case activity status.
●Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
●Developed trusting relationships with social services, health care providers and governmental agencies.
●Maintained logs and electronic client records following department and agency policies for effective monitoring.
●Adhered to ethical principles and standards to protect clients' confidential information.
●Advocated for clients by obtaining information regarding treatment options and clinical status.
●Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
●Coordinated support services and optimized communication between healthcare workers and patients.
●Consulted with staff on resolution of complex service issues.
NYC H&H contractor Insight Global The Bronx, NY
Monitor
06/2020 - 04/2021
● Employed dynamic communication and interpersonal skills, cultural competency/sensitivity, tactful language, and empathetic interviewing skills to build rapport and maintain trust with patients of varied backgrounds.
● Notified the contact of their exposure to COVID-19, following a script to provide COVID-19 health education. Conduct notification of exposure in a manner that maintains the confidentiality of the patient.
● Ensured records and data entered into REDCap were accurate by asking cases to repeat info and asking probing questions.
● Participated in requisite training, regular program meetings and quality monitoring improvement activities in order to ensure and enhance the quality of contact notification activities and program outcomes.
Samaritan Daytop Village The Bronx, NY
Case Manager
01/2018 - 06/2018
●Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring.
●Maintained up-to-date case records with case activity status.
●Maintained logs and electronic client records following department and agency policies for effective monitoring.
●Adhered to ethical principles and standards to protect clients' confidential information.
●Advocated for clients by obtaining information regarding treatment options and clinical status.
●Participated in regular team meetings and in-house training sessions to boost group effectiveness.
●Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
●Reviewed treatment plans against individual goals and healthcare standards.
●Utilized obtained training to provide services, referrals as well as obtained toxicology samples and reports, rendered to clients to meet and satisfy OASAS requirements.
Samaritan Daytop Village The Bronx, NY
Case Manager Internship
05/2017 - 12/2017
● Utilized obtained training to provide services, referrals as well as obtained toxicology samples and reports, rendered to clients to meet and satisfy OASAS requirements.
● Met with clients at least twice a week to observe and report how the clients were ascending through the program, if the client was in crisis have the client seen immediately with a psychologist or other appropriate staff member or outside resource.
● Report attendance with mandatory meetings, if the client had met any goals or approaching any in which the client would set more goals to meet clients mandate or mandatory completion requirements.
● Attend staff meetings to discuss clients excelling or regressing, changes, challenges and problems that staff or clients may be having within the therapeutic community.
● Covered Staff On Duty position, phased clients into facility, attendance: finger imaging, signing HRA sheet, and room runs, sign in/out sheet for keys and kitchen knives.
●Adhered to ethical principles and standards to protect clients' confidential information.
Education and Training
Argus The Bronx, NY
Certifications
●Substance Abuse Training - 2017
●CASAC-T, Office of Addiction Services and Support - Effective Dates 2023-2026
Contact this candidate