Customer Service Medical Billing

QIANA LOVE

Jacksonville, FL · 904-***-****

**********@*****.***

Objective

In summary, my strongest skill set is that I’m sufficient in handling customers and complaints. I am dedicated to details and would be a great addition to your team.

WORK HISTORY

AUGUST 2019 – PRESENT

WALMART

Prepare online orders and distribute to drivers for delivery to orders

Answer customer calls for complaints and order pick up

Assign orders to appropriate drivers for delivery

Phone operator directing all calls to the appropriate departments

Assisted customers in the dressing room

Helped customers find outfits for different occasions

Folded and restocked all apparel throughout the store

NOVEMBER 2016 – AUGUST 2018

HOUSEKEEPER, cynthia’s cleaning service

Organized clients’ closets

Cleaned and organized all rooms in clients’ houses

Cleaned all windows and washed all floors in clients’ houses

MAY 2001 – AUGUST 2005

MEDICAL BILLING CODING, aDVANCED PATIENT TRANSPORTATION

Spoke with patients regarding their responsibilities such as copays, coinsurance, etc.

Dropped all monies collected from insurance companies to the bank daily

Spoke with various insurance companies to verify eligibility and benefits

AUGUST 2022

INSURANCE ADJUSTERS COURSE, florida state college at jacksonville

MAY 2000

HIGH SCHOOL DIPLOMA, william m. raines sr high

SKILLS

Customer service oriented and dependable

Handles complaints and works well under pressure

Contact this candidate