Employee Relations Hr Manager

Dawn Snyder, SPHR

*********@*****.***; 254-***-****

Professional Summary

Dynamic HR Manager with over 30 years of diverse experience in human resources, specializing in employee relations, benefits administration, and compliance. Proven track record in managing benefits programs and maintaining less than 10% annual premium increases across multiple states. Adept at enhancing organizational efficiency through effective policy development and employee support. Eager to leverage extensive HR expertise to foster a collaborative and compliant work environment.

Work History

Benefits Specialist CENTRAL COUNTIES SERVICES 02/2025 - 07/2025

Spearheaded the management and administration of comprehensive employee benefit programs, facilitating support for employees with benefits enrollment and updates.

Collaborated with insurance providers and vendors to negotiate and evaluate benefit plan options, ensuring optimal choices for staff.

Conducted meticulous audits and reviews of benefits data, guaranteeing accuracy and completeness in records.

Coordinated the administration of leave programs, including FMLA, Disability, and other related policies, ensuring compliance with applicable laws and regulations.

Worked alongside the finance department to reconcile benefits invoices, ensuring accuracy and timely payment processing.

Conducted regular benefits orientations for new hires, delivering detailed information on available programs and addressing inquiries.

Ensured compliance with Affordable Care Act (ACA) reporting requirements, maintaining confidentiality and integrity in handling sensitive benefits-related information, in accordance with privacy regulations.

HR Manager WESLEYAN HOMES, INC. 03/2019 - 02/2025

Supported management, employees, and residents with employee relations, benefits administration, compliance, customer service needs, and strategic planning initiatives.

Facilitated the development of HRIS systems, policy formulation, process enhancement, and delivered administrative support as required.

Full cycle recruiting, interviewing, hiring, and onboarding

HR Benefits Labor Relations Manager SOLUTION ONE INDUSTRIES 03/2016 - 03/2019

Advised the Executive Officer by managing the Human Resource function, ensuring compliance and enhancing the strategic focus of the company through research on additional programs, benefits, and community initiatives.

Provided support to Program Managers regarding policy interpretation, performance management, and employee relations.

Oversaw HR operations for over 500 employees across 24 states and OCONUS, covering multiple disciplines including Warehouse, Administration, Information Technology, and Engineering.

Managed diverse employee classes, including SCA, Exempt, and Collective Bargaining personnel.

Negotiated annual benefit packages, including health, dental, vision, STD, LTD, and EAP services, achieving annual premium increases of less than 10 .

Administered and facilitated employee benefit enrollment processes, including multi-state open enrollment events.

Established and managed multiple 401(k) accounts.

HR Manager GENERAL DYNAMICS 09/2013 - 03/2016

Manage a team of Generalists and Recruiters that support human resource activities such as recruitment, compensation programs, new hire orientation, and employee benefits to ensure positive employee relations in keeping with company objectives.

Assist in the preparation and delivery of presentations for managers and employees on a variety of Policy driven topics.

Management coaching on employee related concerns such as performance, professional growth, terminations, and investigations.

HR Manager SOLUTION ONE INDUSTRIES 05/2012 - 09/2013

Facilitated employee onboarding processes to ensure a smooth transition for new hires into the company culture.

• Created and implemented training development programs to enhance team skills and knowledge.

• Executed innovative recruitment strategies to attract top talent and improve candidate selection.

• Implemented company policies to promote compliance and ensure a consistent work environment.

• Resolved conflicts effectively to maintain a harmonious workplace and foster strong team dynamics.

Service Order Coordinator Fort Hood Family Housing 03/2010 - 05/2012

Supported the Service Manager and Field Supervisors with personnel actions, work order reports, and schedule tracking, as well as managing various daily projects as they arose.

Ensured quality assurance through thorough reviews and analysis of documentation and procedures related to service orders.

Contributed to military housing efforts by providing essential support to ongoing initiatives.

Senior HR Generalist Kellogg Brown Root 07/2005 - 02/2010

Provided comprehensive Human Resource support to international logistics and engineering initiatives.

Education

General Studies

Black Hills State University

General Studies

Central Texas College

Skills

Microsoft word

20 years

Microsoft excel

20 years

Research

10 years

Adaptability

30 years

Auditing

10 years

Business administration

20 years

Microsoft outlook

20 years

Customer service

40 years

Collective bargaining

10 years

Communication

40 years

Regulatory compliance

15 years

Confidentiality

40 years

Conflict resolution

15 years

Creativity

10 years

Human resources information systems (Kronos, ADP, Dayforce-Ceridian, Peoplesoft, Paycom)

20 years

About Me

I have management experience: 1 year

Languages

English

Native/Bilingual

Certifications

SPHR

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