Four Seasons Supply Management

PERSONAL DETAILS

GENDER

MALE

NATIONALITY

LEBANESE

LINKEDIN:

LINKEDIN.COM/IN/MOHAMMAD- ETER

SKILLS

LEADERSHIP & MANAGEMENT

GOVERNANCE & COMPLIANCE

FINANCIAL MANAGEMENT

STRATEGIC PLANNING

HUMAN RESOURCE MANAGEMENT

SUPPLY CHAIN AND LOGISTICS

PROCUREMENT

Mohammad Eter, SPSM, MPH

*********@*****.*** +961******** Beirut, Lebanon

Executive Summary

Accomplished senior manager with over 13 years of international experience in logistics, global procurement, and ERP systems (Oracle ERP), combined with extensive expertise in NGO management, donor compliance, and humanitarian emergency response. Certified Senior Professional in Supply Management (SPSM) with a proven track record in strategic leadership, financial oversight, and risk management within complex and high-pressure environments, including refugee and displacement crises in Lebanon. Skilled in building and optimizing support service systems that drive efficiency, transparency, and accountability across finance, HR, procurement, and administration. Recognized as an alumnus of the U.S. Department of State’s NGO Management Program, with a strong ability to engage ministries, UN agencies, and international partners. Committed to fostering inclusive teams, building capacity, and advancing humanitarian missions through integrity, collaboration, and excellence. Education

Master’s in Public Health Jun 2018

American University of Beirut, Beirut

Political Science & Public Administration Jun 2006 American University of Beirut, Beirut

International Professional Training

NGO Management Training Program Apr 2023

U.S. Department of State 2023

In-person training in five U.S. states covering financial management, program sustainability, and strategic planning for non-profits. Senior Professional in Supply Management (SPSM) Jan 2016 Next Level Purchasing Association, North Carolina, USA Acquired advanced expertise in procurement, contract management, and supply chain strategy in a healthcare setting, emphasizing cost savings and efficiency improvements.

Employment

NGO Manager Feb 2024 - Present

OpenMinds, Beirut

• Lead and managed the development and implementation of neurodiversity inclusion programs and initiatives.

LANGUAGES

ARABIC

ENGLISH

FRENCH

HOBBIES

CHESS

COOKING

BAKING

JOGGING

CYCLING

• Developed and executed organizational policies and procedures, ensuring alignment with strategic goals.

• Managed the organization’s budget, financial reporting, and fiscal accountability.

• Monitored and evaluated program effectiveness through data analysis, reporting, and continuous improvement strategies.

• Developed and implemented fundraising strategies to secure financial resources for OpenMinds.

• Researched and identified grant opportunities, wrote, and submitted grant proposals, and managed grant reporting requirements.

• Managed public relations and communications to enhance the organization’s reputation.

• Managed the day-to-day implementation of programs, ensuring activities were carried out effectively and efficiently.

• Represented OpenMinds in high-level meetings with key stakeholders, advocating for increased support for neurodiversity inclusion.

• Ensured full compliance with relevant laws, regulations, and international standards, protecting the rights of beneficiaries.

Health Project Manager Sep 2021 – Feb 2024

Anera, Beirut

• Directed the planning, implementation, and monitoring of a nationwide health program funded by the U.S. Government. ensuring timely and impactful delivery across all 8 governorates in Lebanon.

• Coordinated with local government authorities, UNHCR, WHO, and other health actors to avoid duplication and ensure smooth implementation of the health program across Lebanon.

• Coordinated with the MoPH to facilitate the successful integration of MediTrack and PHENICS systems, enabling the efficient dispensing of catastrophic medications in Primary Health Care Centers (PHCCs).

• Identified project intervention sites based on rigorous selection criteria, ensuring maximum benefit for vulnerable populations.

• Strengthened the capacity of local partners to ensure project sustainability and long- term impact.

• Contributed to proposal and concept note development, as well as comprehensive donor reporting.

• Managed a multimillion-dollar program budget in collaboration with the finance team, ensuring fiscal accountability and alignment with donor expectations.

• Facilitated community engagement, ensuring beneficiaries were informed about the project, comfortable providing feedback, and involved in improving program quality.

• Ensured adherence to PSEA, CP, Do-No-Harm, and other ethical frameworks, prioritizing the best interests of beneficiaries.

• Oversaw the preparation and implementation of health awareness sessions conducted for beneficiaries at partners Health centers.

• Collaborated with the MEAL department to develop innovative monitoring tools, ensuring high-quality program evaluations.

• Prepared and shared monthly and quarterly reports to the donor and senior management, showcasing program progress and achievements

• Oversaw the end-to-end procurement process for the sub-awardee, from needs assessment to the successful delivery of goods in Beirut.

• shipping (inbound and outbound), custom clearance, and delivery to all designated partners.

Logistics and Monitoring Officer (for Medical Donations) Aug 2020 - Aug 2021 Anera, Beirut

• Managed logistics pre and post proposal implementation. Coordinated donations with the donors at the offer approval level and with all involved stakeholders to ensure smooth and safe shipping (inbound and outbound), custom clearance, and delivery to all designated partners.

• Reported to donors the end of distribution result and provided them with the necessary stories per donor guidelines.

• Led performance assessments and implemented improvements at the Distribution Center, coaching staff to enhance operational efficiency.

• Conducted monitoring and evaluation visits post-distribution, analyzing outcomes against established KPIs and making necessary adjustments.

• Organized and led medication and medical supplies procurement and bidding processes for projects, ensuring value-for-money principles were adhered to.

• Generated and analyzed reports from the Oracle inventory system, tracking three key stages of shipments and facilitating timely deliveries.

• Served as the focal point in interagency meetings, SitRep, and Activity Info reporting, ensuring effective communication and coordination.

• Developed a consolidated tracking sheet with a dynamic dashboard to track all shipments in real-time, improving transparency and operational oversight.

• Collaborated with the MoPH to identify community needs and allocate donations effectively, ensuring appropriate resource distribution.

• Worked closely with the finance department to manage budget-related aspects of projects, ensuring financial alignment with goals. Global Sourcing and Logistics Manager Jan 2013 - Jul 2020 AUBMC, Beirut

• Managed, controlled, planned, and organized daily operations. Oversaw all commodity / service activities from intent to purchase, through custom clearance and delivery.

• Established new credit terms with international vendors which reduced the waiting time for order processing by 86%.

• Developed with AUB New York Office a new process to improve the Freight Forwarding workflow which reduced the processing time of consolidated medical orders by 85%.

• Audited freight forwarding invoices, calculated charges, performed data analysis, issued and supervised Purchase Orders, coordinated projects and programs, and managed pharmaceutical contracts.

• Established a Real-Time tracking report for international shipments, which reduced the rate of lost shipments and anomalies by 33%.

• Developed and implemented new purchasing policies and procedures resulted in reduction of purchasing time by 30%.

• Optimized International bidding process and boosted competition which resulted in Increase in savings by 88%.

• Communicated and obtained exceptional permits from the government which reduced the clearance time for critical goods by 87%.

• Recruited, evaluated, and maintained world-class suppliers with focus on total systems cost improvements.

• Transformed the Freight and Custom clearance budget account from - 42,219.9 USD to 126,827.3 USD (from deficit into surplus) within 4 years through establishing a new tax threshold system.

• Reduced the waiting time of vendors at the Receiving Area by 40% through organizing the inspection and unloading process.

Senior Purchasing Agent for

Medication and Medical Supplies Jan 2008 - Jan 2013 AUBMC, Beirut

• Reduced out-of-stock supplies by 40% through adjustments to safety stock, reorder levels, and the introduction of vendor delay penalties.

• Spearheaded the transition from paper-based to paperless procurement processes using Oracle Advantage, reducing office overhead costs by 10%.

• Prepared detailed Purchase Orders and RFQs, ensuring accurate material delivery in line with organizational needs.

• Managed the purchase and timely delivery of Medical Gas, achieving an 85% accuracy between deliveries and invoicing.

• Negotiated and established Blanket Agreements with national vendors, reducing procurement time by 25% and increasing savings by 12%.

• Negotiated contracts and conducted in-depth vendor discussions to secure higher discounts and improve profitability.

• Researched and identified alternative suppliers, securing cost savings of 20%-30% through equivalent substitutions.

• Identified performance gaps in Procurement Agents and recommended targeted training, resulting in improved overall performance. Credit and Collection Officer Jan 2007 - Dec 2008

AUBMC, Beirut

• Managed financial clearances for medical procedures and operations, increasing the collection of delinquent accounts by 65% from patients and third-party payers.

• Resolved billing issues upon patient admission and discharge, resulting in significant cost avoidance.

• Authorized admissions after ensuring payments were made or proper third-party coverage was secured.

• Coordinated with third-party guarantors regarding financial matters and day extensions, ensuring timely processing.

• Facilitated patient transfers and ensured smooth transitions between departments.

• Reduced the time for securing third-party coverage by 60% through system automation and direct communication channels with guarantors. Professional Certificates

MEAL Depro Humanitarian Leadership Academy

Budgeting, Financial Analysis & Costing AUB

Business Acumen for Project Managers Project Management Institute Supply Chain and Operations CPE

Project Management Foundations Project Management Institute Executive Leadership Project Management Institute

HR for non HR managers American University of Beirut Balancing Multiple Roles as a Leader Project Management Institute Executive Decision-Making Project Management Institute Managing Experienced Managers Project Management Institute Publication in Process:

Social Determinants of Postpartum Depression Among Refugees and Internally Displaced Women in Lebanon

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