Qa Analyst Quality Assurance

TECHNICAL SKILLS

** ***** ** ********** ** quality assurance and software testing.

* ***** ** ********** ** healthcare testing in Kaiser permanente, Cigna, Amerisource Bergen, Washington health benefit exchange and TELUS health.

Over 20 years in IT with detailed experience in development of mainframe applications, Quality assurance, mainframe and web software testing, UAT and Test planning, Test Design, Test execution, data validation, integration testing and Test results documentation

* Test Director, Mercury Quality Center, ALM, WinRunner, XPEDITER, Intertest, ABEND Aid, Progeni, MS SharePoint & MAINFRAME EXPRESS, EDI

IMS, DB2, SQL/DS, Adabas, Natural, JCL, COBOL, VSAM & CICS.TSO, SPUFI, DOS/VSE, MVS & UNIX, click schedule, Click mobile

Leading a team of 2 QA Analysts in Electronic Media

Knowledge of SDLC and PMLC

Canadian Citizen

EMPLOYMENT HISTORY

Mainframe Tester August 2018 – Present

Optimum Perfware Inc; Scarborough, ON

Technical Skills: JIRA, SharePoint, confluence, Agile, ALM Quality Center,SQL, JCL,COBOL,DB2,VSAM,CICS

Test cases creation and test cases execution for software applications in a financial environment Test cases execution, defect management and test results reporting and documentation.

Leading the defect meetings

Managing the requirements, test plan, test lab, defect modules in the quality center.

Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes

Confirming testability of Test Basis Artefacts such as Business Requirement Documents and Design Documents

Communicating back to Business Analysts and Developers as it relates to System Testing,test closure activities, defect management and test execution activities

Completing closure report and implementation, documenting all testing activities for system testing for all the projects, programs, and business to ensure successful delivery of services

Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool (HP Quality Centre.)

IT Test Analyst August 2017 – January 2018

TD Canada Trust (WIPRO); Toronto, ON

Technical Skills: JIRA, Mainframe, SharePoint, confluence, Agile, C3, MFISP portal and database, prime base, charter creator, Microsoft SQL Server 2012.

Test cases creation and test cases execution for the following applications in a financial environment:

Wealth Management

RRSP, RESP,RDSP,Mutual Fund System, customer investor profile, know your customer, branch manager supervisory reporting, trade exception review, pre authorized purchase plan, shareholder management system, RPM.

IT Test Analyst August 2016 – April 2017

TD CANADA TRUST (IBM); Mississauga, ON

Technical Skills: ALM Quality Center, Mainframe, IMS, IN-SYNC, SharePoint, Jira, Waterfall, Agile. C3 (Java based application)

Test cases creation and test cases execution for the following applications in a financial environment:

Tetris Account level processing and product catalog

Customer access registration (CARS)

Maintain profile (MPRO)

Maintain Accounts (MACT)

Maintain status (MSTAT)

Transfer access card (TACS)

Enquire access card (EACS)

Enquire history access card (EHACS)

C3, Lending, Credit link (CLK), credit card, Line of credit (LOC), Student line of credit (SLOC),

Mortgage, Home Equity Line Of Credit (HELOC), Real Estate Secured Loan (RESL), AWS.

Quality Assurance Analyst November 2015 – March 2016

TELUS HEALTH (Infotek); Mississauga, ON

Technical Skills: Quality Center (ALM), TOAD for Oracle 12, Tandem, Payer portal Inquiry, Batch DNP submission tool, DNP EDI claims submission tool, SQL navigator/TOAD, SOAPUI-digital bright, HP nonstop Web Services, SharePoint.

Test cases creation and test cases execution for the following applications in a healthcare environment:

Ontario drug benefit dispense fee limits

PQ provincial brand exceptions

QA EDI and non-EDI

Drug Engine claim submission

Quality Assurance Analyst August 2014 – October 2014

Washington Health Benefit Exchange – Health Plan Finder; Seattle, Washington

Technical Skills: Mercury Quality Center, ALM Jira, .NET

UAT Manual testing for the Washington apple health (Medicaid) [COTS Application]

UAT Manual testing for the Washington apple health for pregnant women.

UAT Manual testing for the Washington apple health for kids (CHIP)

UAT Manual testing for the Washington apple health with premiums (CHIP with Premiums)

UAT Manual testing for the health insurance premium tax credit (APTC)

UAT Manual testing for the Cost sharing reduction (CSR)

UAT Manual testing for the Cost sharing reduction for tribal (CSR Tribal)

UAT Manual testing for the qualified health plan (QHP)

Senior Test Engineer October 2013 – February 2014

Jamdeo; Oakville, ON

Technical Skills: ALM Jira, Linux, confluence, SFTP, Agile methodology.

Manual testing for a java-based application (the smart TV Media Centre application). (showcase, videos, photos, music, devices).

Updating test cases according to any changes in requirements or visual design, Test cases creation, Test cases execution, defect management and test results reporting and documentation.

UAT Team Lead and Defect Manager January 2013 – June 2013

Saskpower; Regina, SK

Technical Skills: Mercury Quality Center (ALM), SAP, click schedule, click mobile, SharePoint.

Leading the user acceptance testing activities for the advanced meter infrastructure project (AMI) for SAP application in Saskpower.

The team consisted of 5 testers for SAP transactions, 3 testers for network, 4 business analysts.

Leading the defect meetings

Managing the requirements, test plan, test lab, defect modules in the quality center.

Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes

Confirming testability of Test Basis Artefacts such as Business Requirement Documents and Design Documents

Communicating back to Business Analysts and Developers as it relates to System Testing,test closure activities, defect management and test execution activities

Completing closure report and implementation, documenting all testing activities for system testing for all the projects, programs, and business to ensure successful delivery of services

Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool (HP Quality Centre.)

Lead QA Analyst March 2012 – October 2012

Amerisource Bergen – Burlington, ON

UAT and Test planning, Test Design, Test execution, data validation, integration testing and Test results documentation

Of web applications developed by .NET – Xhale, Innomar drug safety, Patient plus, Affinitrac,

Femara, Orencia, RPAP (Roche Patient Assistance Program).

Technical documentation creation and maintenance, (OQ, IQ and PQ). HP Quality Centre.

Software Test Analyst [COTS Application] September 2011 – December 2011

SASKTEL; Regina, SK

Technical Skills: Mercury Quality Center (ALM), Click schedule Web Client, Click mobile, Web methods,

Tracs7, Resource Gantt Chart, Task List

Testing a web application FSEP- Field Services Efficiency Program

Test cases creation and execution, System integration testing, Test data creation

Participating in meetings, analyzing and reviewing requirements and understanding the functions/systems that will affect the changes

Confirming testability of Test Basis Artefacts such as Business Requirement Documents and Design Documents

Executing testing and log defects, and maintaining measurements and metrics on quality and effectiveness

Communicating back to Business Analysts and Developers as it relates to System Testing and test execution activities

Ensuring successful completion of all Testing Artefacts and providing assurance they have been stored in our Test Management Tool (HP Quality Centre.)

The Click schedule web client enables various types of users, such as Dispatchers, field supervisors and contractor dispatchers to remotely access key click schedule functionality.

Edit assignment, create Nonavailablity, create task, create assignment duplicate task, get driving directions, and navigate between the dates in the schedule.

Software Test Analyst [COTS Application] December 2010 – April 2011

TEIG - The Economical Insurance Group; Waterloo, ON

Technical Skills: Mercury Quality Center(ALM), .NET, SQL, SPUFI, TSO, Agile.

Testing a web application LIT – Location Intelligence Tool.

Test cases creation and execution.

The LIT Application is used by underwriters to evaluate risks and by managers to identify areas of opportunities and concern.

Software Test Analyst August 2010 – November 2010

CIBC Bank – Toronto, ON

Technical Skills: Mercury Quality Center(ALM).

Testing RDSP Application (Registered Disability Saving Plan), Using CIBC Enterprise Testing Methodology (CETM). CDSB (Canada Disability Saving Bond), CDSG (Canada Disability Saving Grant), CORFAX.

Quality Assurance Analyst (Test Lead) [COTS Application] March 2010 – June 2010

TD Canada Trust - London, ON

Technical Skills: Mercury Quality Center(ALM), .Net Web Application

C3 Application: executing the test cases for the C3 application which supports the financial advisors in their work with the bank customers regarding the mutual fund, real estate, small businesses, saving accounts.

GCAB – Group Calendaring Appointment Booking Application (Microsoft Project)

Creating the requirement module for the calendaring application from the business specification document and creating the test plan and test scenarios from the function specifications and connecting the test cases to the requirements.

Executing the test cases in the test lab module and connecting the test cases in the test lab to the test planning module.

Finding defects and reporting them in the defect module and retesting them when they are fixed.

Supporting the business analysts and the user acceptance testers in their test scripts.

Communicating all technical issues with the developers from Microsoft.

BA/Quality Assurance Analyst [COTS Application] July 2008 – September 2008

Purolator courier; Toronto, ON

Technical Skills: Mercury Quality Center(ALM), SQL

Test execution, Test results documentation of ESS application (electronic shipping system) for Purolator Courier.

Quality Assurance Analyst October 2005 – April 2008

TEK Systems; Montreal, QC

Technical Skills: Mercury Quality Center(ALM), Test Director, WinRunner., SQL, EDI, X12, SPUFI, TSO, File aid, Mainframe, ZOS, CICS, JCL,COBOL,JAVA Based Application, .Net, C# Application, SharePoint

Client: MetLife

Test planning, Design, Test execution Test results documentation of EFA2 conversion project. the Accounting conversion (separate accounts, funds, variable investments), Accounting adjustment Online, MicroStrategy reports, accounting SQL tables

In a mainframe and web based financial application for an insurance company (MetLife)

Client: Cigna (iGATE)

Test planning, Design, Test execution and Test results documentation of the transactions of a Java-based health care insurance application for CIGNA (iGATE or interactive gateway)

Client: General Mills

Testing an application in .Net, C# environment

Testing the following applications for an industrial company (General Mills)

Activity, Activity Calendar, Banner profile, CBD Forecast, Marketing Calendar, Fund, Marketing Forecast, SKU Split, OOH Forecast, Promotable group

Client: Combined Insurance

Testing a mainframe application in COBOL, JCL, CICS, IDMS, and Z/OS environment

Primary QA Analyst (Test Lead) June 2000 - March 2005

Kaiser Permanente; Pasadena, California

Technical Skills: Mercury Quality Center(ALM), Test Director, WinRunner. SQL, EDI, X12, SPUFI, TSO, File aid, Mainframe, OS390, CICS, GUI, JCL,COBOL

The primary QA tester for the Electronic Media BSI. Test planning, Design, Test execution and Test results documentation of Electronic Media.

Leading a team of 2 QA Analysts in Electronic Media BSI.

The electronic Media support the strategic line of business in Kaiser and it is responsible for processing 75% of the membership (about 6 million) and 2/3 of the revenue for Kaiser in California.

QA Testing for the Working Age Survey and Tracking System (WASATS), Membership, Benefits, 3270, testing XML reports and Finance.

Scheduling the Batch jobs for different systems in all releases.

Using TESTDIRECTOR and WINRUNNER in all testing activities.

COMPUTER TRAINING COURSES

Different training courses in computer

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EDUCATION

B.Sc. in commerce, Helwan University, Egypt

Post Graduate Training certificate in Computer Science, George Mason University, USA

Different training courses in computer.

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