General Manager Operations

Kerry Marsh

**** ***** ** *****, ***** ***** • 832-***-****• **********@*****.***

Professional Summary

Experienced Manager with over 20 years of expertise in overseeing operations, ensuring facility safety, and leading teams. Proven track record of optimizing maintenance processes and managing budgets effectively. Adept at fostering positive relationships with staff, vendors, and stakeholders, and committed to maintaining a welcoming and functional environment for all. Eager to apply my skills in facility management and team leadership to contribute to your mission and enhance operational efficiency.

Experience

2021– 2024

Maintenance contract labor New Hope Church Friendswood, TX

Managed the opening and closing of campus building

Performed routine and emergency clean-up of spills, maintaining a safe and clean environment

Conducted thorough cleaning and preparation of facilities before and after evens, including setup and teardown of furniture and equipment

Executed general repairs and maintenance tasks, such as fixing leaks, replacing light bulbs and address general wear and tear

Maintain baptism pool

2016 – 2021

Operations Manager Airflow Alvin, TX

Directed daily operations across multiple departments, ensuring efficiency, productivity, and adherence to company policies.

Developed and implemented operational strategies to streamline processes, reduce costs, and enhance overall performance.

Managed employees including hiring, training and performance evaluations, fostering a collaborative and high-performance work environment.

Analyzed operational workflows and made data-driven decisions to enhance efficiency, productivity, and service delivery.

2014 – 2016

Maintenance Manager New Hope Church Friendswood, TX

Managed building needs and vendor relationships

Coordinated repairs and maintenance with contractors, staff and volunteers

Conducted inspections and managed property

Handled after-hours maintenance emergencies

Managed, trained and scheduled maintenance staff

Coordinated event setups and teardown

2013 – 2014

Facility Manager Healthcare Services Houston, TX

Managed facility operations in Houston, overseeing a team of approximately 20 employees

Developed and implemented policies and procedures to enhance facility operations

Created and managed a comprehensive safety program, ensuring adherence to safety protocols and regulations

2007– 2013

Account Manager UGL Services Freeport, TX

Managed multiple contracts across DOW Chemical facilities, overseeing integrated service lines including building maintenance, moves and changes, warehousing, and landscaping

Directed a staff of approximately 120 employees, ensuring operational efficiency and service excellence

Developed and implemented policies and procedures, as well as comprehensive safety program, to maintain high standards of safety and compliance

Additional Experience

Petco Animal Supply, General Manager

Lowes Home Improvement, General Manager

Home Depot, General Manager

Skills

Organizational Skills • Record Keeping • Team player • Excellent time management skills • Communication Skills • Human Resources • Construction and Maintenance skills • Safety & OSHA regulations • Inventory Management, Budget Development, Tracking, and Accountability

Education

Business Administration University of Minnesota

Business Administration Willmar Community College

Accounting Willmar Area Vocational Tech Institute

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