Sales Associate Customer Service
Resume:
Chrystopher White
Harwood, MD *****
**************@*****.***
Professional Summary
A highly skilled and highly motivated individual.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Shift Leader
Royal Farms-Edgewater, MD
August 2024 to Present
• Prepare and display cooked and warm food.
• Provide customer service as needed.
• Perform daily, weekly, monthly and quarterly operations and tasks.
• Ensure smooth daily operations as directed and set by higher level management. Sales Associate
Wawa-Edgewater, MD
August 2024 to August 2024
• Food preparation on expedited service platform.
• Keep area stocked and cleaned.
• Provide date and time on all fresh food.
• Rotate food stock and dry goods as needed
Unemployed looking
Unemployed/ working various jobs-Harwood, MD
June 2024 to July 2024
• Multiple side jobs varying from home improvement to general labor.
• Auto repair from simple oil change to engine swaps.
• PC building and repair.
Preventive Maintenance Technician
The Arc of Southern MD-Prince Frederick, MD
April 2023 to June 2024
• Preventive maintenance specialist, I was responsible for the care and maintenance of 34 group homes housing over 150 clients on different levels of the spectrum.
• Responsible for upkeep and general maintenance of all homes, providing HUD level inspections on all homes to maintain a smooth transition from home to day programs and doctor appointments. Employee of the month June 2023. Employee of the year December 2023. Sales Associate
7-Eleven-Millersville, MD
July 2022 to October 2023
• Provided a quick and exceptional customer experience
• Assisted customers with locating items
• Responsible for resolving all customer complaints
• Maximized sales transactions
• Handled returns and exchanges
• Responsible for auditing and organizing the whole store
• Assisted customers with reservations
• Served as team lead
IT Specialist
The Arc of Southern MD-Prince Frederick, MD
September 2022 to April 2023
• Installing new software and hardware components.
• Regularly evaluating our IT systems to ensure they meet the necessary demands.
• Assisting with network administration tasks.
• Ensuring data storage is safe and secure.
• Resolving all issues coworkers have with their IT systems and software.
• Educating coworkers about network security and best practices for computer usage.
• Supporting the day-to-day operations of our computer network. Unemployed
None-Crofton, MD
November 2020 to September 2022
• Knee surgery recovery
• Cervical spine surgery and recovery
Armed Security Officer
Brink's Incorporated-Beltsville, MD
April 2019 to November 2020
• My duties as a driver/guard was to drive the armored vehicle to each location, provide over watch security while my partners secured the assets.
• Rotating between driving, carrying and interacting with customers as needed. Making sure ALL assets are secured before returning for the day.
• Reverse for the end of the day gather deliveries from the day ensure 100% accuracy with deliveries, return deliveries and weapons, clean and inspect the truck before storing away. Custom Protection Officer
G4S-Upper Marlboro, MD
May 2018 to April 2019
Conducted Static and roving patrols via patrol vehicle, Ensured and upheld secured entry to compound via electric controlled gates and CCTV.
Laborer, Helper
Brookbank Core Drilling and Sawing-Waldorf, MD
April 2017 to May 2018
Helped with day to day operations setting up and supplying power and water to the drill or saw. Catching carrying slab concrete. Drilling in place of mechanic when needed. Conducted Deep Penetrating Scans in areas directed by clients.
Customer Accounts Manager
AARONS INCORPORATED-Lexington Park, MD
April 2015 to October 2016
• Managed overdue accounts and money collection servicing customers' needs
• Set up payment schedules for clients; balanced clients' individual budgetary needs with company policies and guidelines
• Answered inquiries of 100+ customers daily resulting in increased customer satisfaction; demonstrated ability to work well with diverse customers and resolve customer complaints Security Guard
PARAGON SECURITY SYSTEMS-Washington, DC
December 2014 to March 2015
• Filed hourly activity reports stating what occurred within each hour including any suspicious activities
• Controlled entry into building by means of x-ray machines; checked badges and credentials, assigning new credentials if needed
• Coordinated with official points of contact when customers entered the building
• Ran patrols around the building, keeping an eye out for unusual activities and anything out of the norm Education
Associate in Information Assurance
Anne Arundel Community College - Arnold, MD
September 2018 to December 2018
B.S. in English, Math, Business, and Computer Science College of Southern MD - Leonardtown, MD
2014 to 2015
GED
Board of Education - New Iberia, LA
March 2007
Skills
• Network Security
• Software Testing
• Computer Networking
• Microsoft Windows
• Microsoft Powerpoint
• Java
• Microsoft Office
• Surveillance
• Delivery driver experience
• English
• Military Experience
• Writing Skills
• Pricing
• Agile
• Low voltage
• JavaScript
• Computer Science
• Loss Prevention
• LAN
• CCTV
• Law Enforcement
• VPN
• Microsoft Windows Server
• Google Docs
• Active Directory
• Account Management
• Fire alarm
• Help Desk
• Technical support
• Computer hardware
• Network Support
• Microsoft Exchange
• Security
• Customer Service
• Linux
• Operating Systems
• Tutoring
• Typing
• Hospitality
• TCP/IP
• Desktop support
Languages
• English - Fluent
Military Service
Branch: United States Army
Service Country: Iraq
Rank: Specialist
November 2009 to January 2011
• Completing preventive maintenance on all vehicles and weapons systems deployed to the theater of operations.
• Completed counter-terrorism tactics and deployed counter measures.
• Worked with high level government officials.
• Provided safe and secure transport of all VIP and high value assets to destinations throughout Iraq. Commendations:
• Joint service commendation medal
• Iraqi campaign medal
• 2x Army achievement medals
Certifications and Licenses
Firearms License
Guard Card
Baton Permit
Driver's License
April 2022 to April 2030
MD state Drivers License* MD10272592626
TWIC Card
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