Odette dikoum
Harrisburg, PA 17111
************@*****.***
Professional Summary
Reliable and friendly Cashier with over 3 years of experience in retail and customer service. Skilled in handling cash, processing transactions accurately, and providing excellent service in fast-paced environments. Strong attention to detail, effective communication skills, and a commitment to maintaining a positive shopping experience for every customer.
SKILLS
Customer service
● Active listening
● Verbal communication
● understanding
● Patience
● Relationship building
● Positive attitude and friendliness
● Emotional intelligence
● Attention to detail
● Greeting and assisting customers
Cashier
● Cash handling,
● Credit/debit card processing,
● Giving accurate change,
● Handling returns and exchanges,
● Scanning and bagging items,
● Product pricing and labeling,
● Basic math skill,
● Time management & multitasking,
● Inventory & stock managemental
EXPERIENCE
Aci Market, Harrisburg, PA - Cashier and Customer service July 2022 - PRESENT
● Process customer purchases and returns efficiently using POS systems.
● Handle cash, credit, and mobile payments with 100% accuracy.
● Greet customers, answer product inquiries, and resolve issues promptly.
● Maintain a clean and organized checkout area to ensure a smooth workflow.
● Upsell promotional products and contribute to increased daily sales.
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EDUCATION
University of Douala, Cameroon - Associate Degree
October 2001 - June 2005
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LANGUAGE
English, French, Portuguese, Spanish