Customer Service Direct Support
Resume:
Dominique L. Harris
Cleveland Ohio
*********.*********@*****.***
Objective
To obtain knowledge of the company so that I can grow and become an asset to the growth of the company. I am interested in growing and developing my skills and knowledge that I bring to the company.
Skills and Qualifications:
The skills I possess are the ability to multitask in a fast-paced environment and with efficiency and accuracy. I have the ability to learn things very quickly and stay organized and focused. I work well with others and can take directions. If needed I can work without supervision, I have excellent customer service skills and great time management. I can work well in any environment that I am placed in and can grow with the company.
Work History:
Connections in Ohio: 07/2024-08/2025
Direct Support Professional Newburg Heights
Managing a house of two to three people men and women
Assisting clients with household chores
Cooking, cleaning and other household chores
Managing dietary needs and restrictions
Passing medications
Assisting with appointments including transportation
Assisting with community activities
Circle K: 07/2020-07/2024
Assistant Manager Mayfield Heights
Handling large sums of money
Daily paperwork
Inventory
Managed shifts of two to three employees
Store up-keep
Prepared food items for sale
Dish 1 Up: 01/2016-08/2019
Sales Rep/ Customer Service Rep Cleveland Ohio
Receive inbound calls
Customer service
Customer sales and up-sales
Product promotion
Product management
Southern Hills Rehabilitation: 08/2015-12/2018
Aid/Dietary Cook Cleveland Ohio
Kitchen Manager and chef
First cook
Assisting residents with meal preparation
Monitoring patient intake of meds, meals and drinks
Dietary intake
Hygiene assistance
Passing meds
Skills:
Perform very well under pressure
Great customer service
Ability to handle irate customers and complaints
Trustworthy and hardworking
Great time management and ability to manage time
Problem solver and quick thinking
Training:
Berea Data Entry Training and Services
Computer skills (Microsoft programs Word Excel etc.)
Clerical Skills (typing, taking calls messages etc.)
Information of client files and information input
HIPPA rules and guidelines
Customer relations and development
Education
Cuyahoga Community College 08/2022-12/2024
Education
Bryant & Stratton 08/2013-09/2014
Administrative Assistant
GED 2009
Contact this candidate