Project Manager Iii

Eric C. Watkins

***** ******** **** **** ***** 951-***-**** *********@***.***

Objective

Seeking a position as a Project Manager III or related role where my talents, skills and experience will provide a benefit in a progressive environment.

Education

BACHELOR DECEMBER 2015 UNIVERSITY OF PHOENIX

· Major: Science in Business Administration

· Minor: Project Management

ASSOCIATE OF SCIENCE SEPTEMBER 2009 ITT TECHNICAL INSTITUTE

· Major: Computer & Electronics Engineering Technology Skills & Abilities

Facility Maintenance/Development, Computers, and Networks. Proven proficiencies of dedication, organizational skills, and attention to detail, goal oriented, intrinsically motivated team player that thrives on challenge. Ingenuity to meet objectives. Ability to adapt to given situations expeditiously.

Assists with the development and delivery of processes and programs for consultative support to the regional and national Clinical Technology leadership in the development of service maintenance contracts, data analysis, technology assessments and forecasts, and other forms of customized consultation.

Excellent interpersonal skills. Relate quickly and easily to a wide range of cultures, personalities, and business levels. Work very well independently or as an active team player. Experience

PROJECT MANAGER III KAISER PERMANENTE JUNE 2023 - PRESENT ESSENTIAL RESPONSIBILITIES:

Pursues effective relationships with others by proactively providing resources, information, advice, and expertise with coworkers and members. Listens to, seeks, and addresses performance feedback; provides mentoring to team members. Pursues self-development; creates plans and takes action to capitalize on strengths and develop weaknesses; influences others through technical explanations and examples. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work; helps others adapt to new tasks and processes. Supports and responds to the needs of others to support a business outcome.

Completes work assignments autonomously by applying up-to-date expertise in subject area to generate creative solutions; ensures all procedures and policies are followed; leverages an understanding of data and resources to support projects or initiatives. Collaborates cross-functionally to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports, identifies, and monitors priorities, deadlines, and expectations. Identifies, speaks up, and implements ways to address improvement opportunities for team.

Manages projects of small-to-medium size, or components of a larger project from initiation to close-out. Develops, analyzes, and executes project plans which include scope identification and management, schedule, interdependencies, and resource forecast. Manages project financials for medium size projects. Monitors project performance (e.g., on time, Page 2

on budget, within scope, and with quality) against plan and provides input and justification for costs and budget impact. Manages project activities related to organizational change management (e.g., development and execution of user adoption, implementation, and training plans) as defined by the project. Allocates resources, establishes schedules, and makes task assignments.

Leads the work of project team members. Requests and coordinates internal and/ or external resources based on the alignment of team member skills and project demands. Promotes project vision and objectives with project team. Provides guidance and feedback to team members.

Monitors and identifies project risks, issues, and trigger events by executing mitigation plans and strategies, and resolving or escalating risks or issues as appropriate. CLINICAL SYSTEMS ENGINEER KAISER PERMANENTE SEPTEMBER 2012-JUNE 2023 ESSENTIAL RESPOSIBILITES:

Assures that Kaiser Permanente acquires clinically reliable, safe, and cost-effective clinical technologies; and ensures appropriate and safe application of those clinical technologies across the Kaiser Permanente enterprise through the application of standard engineering techniques, procedures, and criteria

Conducts independent work in support of all phases project life cycle methodologies.

Ten years managing complex projects and/or multiple moderately complex projects in a corporate environment.

Demonstrates leadership to the project teams and managing projects budgets of 20 million dollars.

Assists with the development and delivery of processes and programs to monitor emerging technologies; report healthcare related technology trends; assess new healthcare related technologies; disseminate healthcare related technology information as appropriate across the Kaiser Permanente enterprise.

Assists with the development and delivery of processes and programs to develop equipment configurations in consultation with user groups and strategic partners.

Assists with the development and delivery of processes and programs to produce 3–5-year clinical technology forecasts and strategic plans for service area, regional, and national purchasing plans. Conducts cost-benefit analyses.

Assists with the development and delivery of processes and programs for the deployment of clinical technology in new and existing care delivery environments; provision of technical and environmental requirements; assistance with the reviews of facility construction plans, templates; assistance with the reviews of startup equipment lists; assistance with equipment installations as needed.

Assists with the development and delivery of processes and programs for system assessment, design, implementation, and support strategy for clinical technology IT networks and integrations within service areas, regions, and/or across the enterprise.

Assists with the development and delivery of processes and programs for the reviews of FDA and non-regulatory Hazard Alerts to determine appropriate level of response in collaboration with the National Product Recall Management team; consultation with operational leaders, risk managers, and facility directors to ensure compliance at the service area, regional, and enterprise levels.

Assists with the development and delivery of processes and programs for incident investigations and equipment performance analysis.

Serves as a support to the primary Kaiser Permanente Clinical Technology program liaison to the broader external healthcare industry; to healthcare technology committees and workgroups; supports development of strategies to incorporate industry best practices into Kaiser Permanente Clinical Technology program. FIELD SERVICE ENGINEER GE HEALTHCARE JULY 2005 - SEPTEMBER 2012 ESSENTIAL RESPOSIBILITES:

As a Field Engineer, I am responsible for meeting the daily service repair needs of the customer’s equipment and driving customer satisfaction through Service Excellence.

Key Responsibilities/essential functions include:

Completing Preventative Maintenance on designated equipment.

Managing repair parts cycle times.

Performing Functional Management Inspections.

Maintaining customer service logs and internal service records.

Maintaining tools and test equipment properly and ensuring they are calibrated.

Meeting Health and Human Services and Environment Health and Safety requirements. Page 3

Managing vendors service delivery processes in compliance with GE Healthcare policies.

Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.

Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.

Diagnosing and repairing mechanical, electromechanical, and/or electronic equipment. Extensive troubleshooting and responding to customer concerns.

Working as a member of the local team to provide efficient service delivery to all accounts with assigned area. ENGINEER WALT DISNEY RESORTS, INC., ANAHEIM, CA 1995 – 2005 ESSENTIAL RESPOSIBILITES:

Coordinate, perform, and track predictive maintenance activities to support the Disney Resort in achieving high

levels of reliability at low cost.

Assist Disney personnel with testing and monitoring of central energy plants, attraction equipment and hotels to

assure consistent, comprehensive knowledge of equipment condition. Provide technical advice and support in a

timely manner.

Participate on teams to develop standards for operation, protection, and maintenance. Actively lead or participate

on teams that assess equipment and programs for compliance with standards and create follow-up actions to properly resolve issues.

Engage with Disney and Engineering Services personnel to create comprehensive equipment condition summaries that help prioritize the allocation of resources and assist in defining the long-range strategic plan and budget. Participate in communities of practice associated with the resort to assure effective sharing of technical information across the fleet. Communicate issues, findings, results, and other important information in a timely manner. Actively participate in operational reviews and root cause analyses and assure that findings are communicated and acted upon to prevent recurrence.

As technicians we use RBMware a multi-technology data analysis software package designed for Reliability Based Maintenance Programs. It integrates condition-monitoring technology information data all the way from database creation through analysis. RBMware organizes activities for vibration, oil, infrared thermography, ultrasonics, laser alignment, precision balancing and electronic motors into a common database structure and provides full program documentation and reporting capabilities. RBMware supports interfacing to external information/enterprise systems including Computer Maintenance Management Systems (CMMS) and Fisher-Rosemount's Asset Management Solutions (AMS). Professional Development

AIA certificate (Area Improvement Advisor)

Certificate: CT Basic Service

Certificate: CT LightSpeed series & Advanced Service Certificate: CT LightSpeed Pro 16 & 5x

Certificate: Intermediate Vibration Analysis – Emerson/CSI Certificate: CT LightSpeed VCT

Certificate: PET Basic Service

Certificate: PET Discovery STE

Certificate: Digital Mammography

Certificate: X-ray

Certificate: Ultrasound

Software/Technology Skills

Microsoft Windows, Word, Excel, PowerPoint, Outlook, Maximo, OS2, RDOS, Bomgar remote support, Lucid, Blue Cat DNS Integrity Gateway, CMMS, E-Builder, Smart Linx Neuron Manager, Capsule Command and Sectra IDS7.

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