Sales Management Customer Service

JAMES EDNIE

484-***-**** *** Edison Cir, Conway, SC 29526 *******@*****.***

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DISTRICT OPERATIONS, SALES AND SALES MANAGEMENT

Recognized throughout career for being a visionary production leader, leveraging in-depth knowledge to significantly increase revenue and operational efficiency. Solid organizational, communication, and time management skills. Adept at building businesses from the ground up, including staff training, budgeting, sales management, and managing all operations. Seeking an Operations Management or Sales position, bringing 25+ years of experience as follows:

KEY STRENGTHS

Strategic Operations & Sales Management P&L Accountability Inventory Management

Vendor Relations Process Improvement Cost Reduction & Budgeting

Staff Training Operational Efficiency Strategic Planning

Contract Negotiations Customer Service Business/Revenue Growth

CORE COMPETENCIES

Known strategist who transforms strategic plans into workable solutions and benchmarks for performance.

Expertise in operational and sales management with extensive scope of responsibility and a proven track-record of delivering optimal results in a high growth environment that exceeds company goals and yield measurable outcomes.

Strong operational process improvement background through effective cost reduction, tactical planning, productivity gain, and revenue growth strategies.

PROFESSIONAL PROFILE LEAF FILTER June 2019 - current

Commercial Field Manager –Philadelphia, PA (June 2019- current)

- Sales – selling gutter guards.

G2 SECURE STAFF Aug. 2018 – June 2019

Manager on Duty –Philadelphia, PA (Aug. 2018 – June 2019)

- Manager on duty for American Airlines cargo operation for G2. Managed 20 employees. Operation ensuring proper cargo movement for all domestic and international cargo as well as the U.S. mail. FIRST GUARDIAN SECURITY May 2017 - current

Sales - Aldan, PA (May 2018 - current)

- ADT Security Sales – selling security systems. Still doing part time. ACCELERATED April 2015 – May 2017

Terminal Manager – Folcroft, PA (April 2015 – May 2017

- Managed day-to-day trucking operations consisting of 15 vehicles. Directed all drivers and set up all routes. Maintained the highest customer satisfaction while delivering cost effective solutions. Managed and directed all warehouse activities. Also maintained all vehicles and service issues. RADIANT GLOBAL Aug. 2013 - April 2015

Night Ops Manager – Folcroft, PA (Aug. 2013- April 2015)

- Directed all outbound shipments, managed dock and warehouse operations, ensured optimum cost effectiveness while managing great customer service.

MD LOGISTICS, LLC Sept. 2010 – Aug. 2013

Terminal Manager – Swedesboro, NJ (Sept. 2010 – Aug. 2013)

- Managed day-to-day trucking operations consisting of 15 vehicles. Directed all drivers and set up all routes. Maintained the highest customer satisfaction while delivering cost effective solutions. Managed and directed all warehouse activities. Also maintained all vehicles and service issues. JAMES EDNIE

484-***-**** 370 Edison Cir, Conway, SC 29526 *******@*****.*** P a g e 2 2

YRC CORP. Apr. 2009 – Sept. 2010

Account Executive – New Castle, DE (Apr. 2009 – Sept. 2010)

- Assumed full responsibility for leading sales in portions of Delaware, Maryland, Pennsylvania and New Jersey during the most turbulent time for the company. Maintained and called on over 300 customers while the company battled financial difficulties. Managed to keep territory at the same revenue while adding new customers as so many were leaving due to company financials.

PILOT FREIGHT SERVICES Feb. 1993 – Jan. 2009

District Manager – Folcroft, PA (Jan. 2006 – Jan. 2009) Assumed full responsibility for leading all sales and operational initiatives, as well as meeting company performance objectives in the Philadelphia territory.

- Trained and directed 26 staff members, including sales, operations, warehousing, & drivers in daily airfreight & trucking.

- Performed administrative budgeting, P&L reporting, vendor contracts & pricing, fleet management & pricing, revenue attainment, and overall sales & operations. Also maintained $8M annual revenue.

- Sent to this location by owner because of previous success with Harrisburg office opening (one of the top systems in the company after only 5 years).

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