Accounts Receivable Customer Service

Millie Farrack

*************@*****.*** 832-***-**** Sealy, TX

SUMMARY Detail-oriented professional with 14 years of experience seeking Administrative Associate role. Proven track record in managing customer interactions, optimizing operational efficiency, and enhancing client satisfaction. Expertise in communication, problem-solving, and organizational skills, with strong proficiency in Microsoft Excel and accounts reconciliation.

WORK EXPERIENCE Terminix

Sr Accounts Receivable Clerk 2021 - Sep 2025

• Managed purchase orders and addressed billing concerns, enhancing client satisfaction through effective customer interactions.

• Collaborated with management on collection efforts and engaged with customers to resolve overdue accounts, streamlining payment processes.

• Utilized financial software and platforms to upload invoices, research payment postings, and conduct check research, ensuring accurate financial records. Commercial Operations Specialist 2020 - 2021

• Coordinated and optimized technician routes, enhancing operational efficiency and improving service delivery.

• Managed accounts receivable activities, including research and collections, to ensure timely payments and effectively addressed customer inquiries.

• Supported branch managers by resolving customer concerns, contributing to high levels of customer satisfaction.

Administrative Assistant 2015 - 2020

• Managed inside sales and customer service operations by preparing agreements, proposals, and correspondence to ensure streamlined communication and customer satisfaction.

• Coordinated technicians and routes to optimize service delivery and resolve customer concerns promptly.

• Assisted in accounts receivable collections and addressed billing inquiries, serving as the primary point of contact for outside sales representatives. Saddle Barn, Inc. Roswell, NM

Sales Representative/Social Media Director 2011 - 2014

• Executed B2B sales strategies and public relations initiatives across the United States, leading to enhanced customer satisfaction and service levels.

• Produced comprehensive weekly and monthly sales reports while maintaining client relationships through regular communication and cold calling.

• Administered daily social media operations, including the creation and posting of Facebook ads to boost company visibility and engagement. SKILLS Customer Service • Communication • Problem Solving • Time Management • Data Entry • Organizational Skills • Accounts Reconciliation • Analytical Skills • Basic Math Skills • Attention to Detail • Communication Skills • Problem-Solving • Scheduling • Multitasking

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