Delivery Driver Quality Control,roofer,customer service,management pos
Resume:
justin freed
Salina, KS *****
***************@*****.***
Professional Summary
Versatile construction professional with 15+ years of experience in project management and team supervision. Proven expertise in roofing, plumbing, and painting, with a strong focus on safety and quality control. Successfully led teams to complete projects on time while maintaining high customer satisfaction. Skilled in training new employees and implementing efficient work processes, contributing to improved productivity and reduced material waste. Seeking to leverage extensive construction knowledge in a dynamic environment.
Authorized to work in the US for any employer
Work Experience
Delivery Driver
Domino's pizza-Salina, KS
January 2021 to July 2023
I was a delivery driver expert
so I trained all new drivers and closed end of the night
• Delivered packages and goods to customers in a timely and efficient manner
• Maintained accurate records of deliveries, including time of delivery, recipient's name, and any special instructions
• Ensured the safe handling and transportation of fragile or perishable items
• Adhered to all traffic laws and regulations while operating company vehicles
• Managed delivery routes effectively to optimize efficiency and minimize fuel consumption
• Collaborated with dispatchers to coordinate daily delivery schedules
• Provided excellent customer service by addressing inquiries and concerns promptly and professionally
• Resolved delivery issues or discrepancies in a timely manner to ensure customer satisfaction
• Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc
• Reported any vehicle maintenance or repair needs promptly to the appropriate department
• Maintained cleanliness and organization of company vehicles at all times
• Followed established safety protocols for loading/unloading packages or goods from the vehicle
• Utilized GPS navigation systems or maps to determine optimal routes for deliveries
• Efficiently handled cash transactions when required for COD (Cash on Delivery) orders
• Achieved a customer satisfaction rating of XX% based on feedback surveys
• Received multiple commendations from customers for exceptional service
• Maintained a clean driving record throughout employment tenure
• Demonstrated strong problem-solving skills when faced with unexpected road closures or traffic delays
• Trained new drivers on company policies, procedures, and safe driving practices
• Cultivated positive relationships with regular customers through friendly interactions Lead Painter
Valmont Coatings Salina-Salina, KS
March 2020 to September 2021
cleaned and maintained my own paint gun
cleaned and maintained my paint machine
checked levels of paint on side a and b side make sure machine was mixing correctly checked for contaminated paint if it was i would notify my supervisor and my lead chiseled the saw horses in a timely manner
maintained my paint area and all equipment
fixed most of my equipment with my knowledge of the machine and its parts i was a sand blaster for Valmont
i knew more about the sand blaster than the person who was the sand blaster and more than some of maintenance
i was a good fork lift operator
was a stacker
can read blue prints and specs
and am able to apply the uv
i take pride in my work
i try to work harder than anyone around me i am highly motivated and i work well with a team or by myself
• Managed project timelines, ensuring efficient scheduling of resources and materials to meet client deadlines
• Implemented quality control measures to ensure high standards of workmanship and customer satisfaction
• Prepared surfaces for painting by cleaning, sanding, patching holes, and applying primer as needed
• Supervised the application of paint using brushes, rollers, or spray guns to achieve smooth finishes and uniform coverage
• Ensured compliance with safety regulations by implementing proper ventilation systems and utilizing personal protective equipment (PPE)
• Maintained accurate records of materials used, labor hours worked, and project expenses for cost tracking purposes
• Trained new team members on painting techniques, safety procedures, and company policies
• Performed touch-ups or repairs as necessary to maintain the integrity of completed paint jobs
• Managed project timelines, ensuring efficient scheduling of resources and materials to meet client deadlines
• Implemented quality control measures to ensure high standards of workmanship and customer satisfaction
• Collaborated with clients to understand their specific requirements, providing expert advice on color selection, paint types, and finishes
• Prepared surfaces for painting by cleaning, sanding, patching holes, and applying primer as needed
• Supervised the application of paint using brushes, rollers, or spray guns to achieve smooth finishes and uniform coverage
• Ensured compliance with safety regulations by implementing proper ventilation systems and utilizing personal protective equipment (PPE)
• Maintained accurate records of materials used, labor hours worked, and project expenses for cost tracking purposes
• Trained new team members on painting techniques, safety procedures, and company policies
• Performed touch-ups or repairs as necessary to maintain the integrity of completed paint jobs
• Managed inventory levels by monitoring stock levels of paints, brushes, rollers etc. and placing orders when needed
Manager on Duty
Taco Bell-Manhattan, KS
January 2016 to March 2018
Responsible for running crew delegated responsibility to be carried out. Supervised 9 servers and employees. Managed sales, customer relations, and inventory management Generated sales and revenue reports. Handled day-to-day operationsHandled the daily counts. Drove sales inspired customers to do surveys and made sure they had a great visit. Assured excellent customer experience at all times. Made daily depositsKept store and restaurant clean
• Managed daily operations and ensured smooth functioning of the establishment as Manager on Duty
• Oversaw a team of XX employees, providing guidance, support, and training to maintain high standards of customer service
• Resolved customer complaints and issues promptly, ensuring customer satisfaction and repeat business
• Conducted regular inspections to ensure compliance with health and safety regulations
• Led training sessions for new hires on company policies, procedures, product knowledge, and customer service skills
• Maintained accurate records of financial transactions including cash handling procedures, deposits, refunds etc
Crew Member
McDonald's-Manhattan, KS
January 2016 to November 2016
Cooked the food. Ran the cash register. Took customer orders. Prepared food items and orders. Kept the area and store clean. Provided exceptional customer service.
• Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
• Efficiently operated cash register, accurately handling transactions and providing correct change to customers
• Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
• Prepared food items according to established recipes and portion sizes, maintaining high quality standards
• Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
• Followed all safety protocols and procedures to maintain a safe working environment for both staff and customers
• Demonstrated strong communication skills by effectively conveying information about menu items to customers
• Adhered to company policies regarding food handling, storage, preparation, and presentation at all times
• Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
• Contributed to a positive work environment by fostering teamwork among crew members through effective collaboration
Crew Leader
mallette construction-Johnstown, OH
December 2003 to January 2016
ran the crew and made sure the job was done correct.
• Supervised a team of XX roofers in the installation and repair of residential and commercial roofs
• Managed project timelines, ensuring all roofing projects were completed on schedule
• Implemented safety protocols to minimize accidents and injuries on job sites
• Performed quality inspections to ensure that roofing installations met industry standards
• Collaborated with clients to understand their specific roofing needs and provided recommendations for materials and designs
• Coordinated with suppliers to order necessary roofing materials, ensuring timely delivery to job sites
• Trained new team members on proper roofing techniques, safety procedures, and equipment usage
• Developed efficient work processes that improved productivity by XX%
• Resolved customer complaints or concerns promptly and effectively, maintaining high levels of customer satisfaction
• Conducted regular maintenance checks on tools and equipment to ensure they were in good working condition
• Ensured compliance with local building codes and regulations throughout all roofing projects
• Oversaw the installation of various types of roofs including asphalt shingles, metal roofs, tile roofs, flat roofs etc
• Mentored junior roofers in developing their skills through hands-on guidance
• Collaborated closely with contractors from other trades (electricians, plumbers, etc.) to ensure seamless integration of roofing systems with other building components
• Conducted regular inspections of completed roofing projects to ensure quality workmanship and adherence to specifications
• Served as the main point of contact for clients throughout the duration of roofing projects, addressing any concerns or questions they had
• Demonstrated expertise in diagnosing roof leaks or other issues, providing effective solutions for repair or replacement
• Maintained a clean and organized work area at all times, promoting safety standards among team members
• Utilized specialized tools such as nail guns, air compressors, ladders etc. effectively during various stages of roof installation process
• Achieved XX% reduction in material waste through improved inventory management practices
• Closely monitored weather conditions when scheduling outdoor roofing tasks to minimize risks associated with adverse weather events
• Ensured compliance with OSHA regulations by implementing safety training programs and conducting regular site inspections
Plumber
Wright plumbing-Johnstown, OH
February 2002 to July 2003
Was a plumber did rough plumbing dug under grounds gas lines worked with pex lines and PVC and flowgaurd lines
Education
Ged
Salina-Salina, KS
March 2024 to October 2024
Johnstown Senior High School-Johnstown, OH
August 1995 to May 2003
None
Skills
• Janitorial experience
• Assembly
• Customer Service
• Automotive repair (10+ years)
• Warehouse Experience
• Sales
• Shift Management
• cash regesters grills and customer relations
• Drywall
• Labor Cost Analysis
• Supervising Experience
• Stocking
• Packaging
• Kitchen Experience
• Basic math
• Serving
• Construction
• Cooking
• Food Production
• Delivery Driver Experience
• Restaurant Experience
• Food Service
• Food Preparation
• Kitchen Management Experience
• Management
• Cleaning
• Meal Preparation
• Fabrication
• Alignment
• Food Handling
• POS
• Materials handling
• Cashiering
• Food Safety
Languages
• English - Expert
Certifications and Licenses
Driver's License
March 2021 to July 2027
shift manager
January 2016 to March 2018
ServSafe
Forklift Certification
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