Customer Service, psychology student
Resume:
Contact
Phone
***********@*****.***
sharjah. UAE
Address
Usher at hr connex
Feb 2025- March 2025
summary
Skilled in crowd management,
supervision, and operations with a proven
ability to stay calm under pressure. Strong
communication and customer service
skills. Reliable, adaptable, and eager to
contribute in part-time or remote roles
such as tutoring, admin support, or
writing.
Language
English
Urdu
Hindi
Bangla
JINNAT ARA
SKILLS :
Fluent in English (reading, writing, speaking)
MS Word, Excel & Chromebook basics
Strong verbal communication and time management
Social media awareness or simple task handling
Quick learner, teamwork, punctuality.
Attention to detail & accuracy
Time management & multitasking.
Canva (presentations, posters, reports)
CRM Software (client management, lead tracking, sales pipeline)
Education:
2023-2026
BATHSPA UNIVERSITY, RAK
Bachelor of science in Psychology
2008-2021
PROGRESSIVE ENGLISH SCHOOOL, SHJ
A LEVEL SCIENCE GPA 5
Checked submitted documentation for authenticity and legality and witnessed signatures.
Remained visible in area to provide guests with accessibility and immediate assistance during course of event.
Helped guests locate bathrooms and food areas for enhanced service. Directed guests to restrooms or exits to provide directions and Expertise guidance in navigating area.
Management Skills
Creativity
Negotiation
Critical Thinking
Sales Consultant at
Exodus International
Aug 2025
Welcomed and assisted walk-in clients, providing detailed information on company programs and services.
Handled front-desk responsibilities, including attending phone calls, responding to WhatsApp/email inquiries, and scheduling client appointments.
Maintained accurate client records and documentation through CRM systems and internal filing.
Supported clients with completing application forms, collecting necessary documents, and ensuring compliance with requirements. Coordinated between management and clients, ensuring smooth communication and timely follow-up.
Delivered excellent customer service by addressing client questions, resolving issues, and guiding them through processes step by step.. psychology
marketing
internship at
minscope April 2025-
July 2025
Promoted psychology education programs through Instagram, LinkedIn, and WhatsApp
Designed digital posters and captions using Canva & psychology-based marketing techniques
Logged and tracked outreach activities in Excel spreadsheets Collaborated with peers in meetings and contributed to awareness initiatives
Strengthened communication, content creation, and outreach skills in a professional setting
Helped students complete homework by explaining questions, processes and problem-solving.
Assisted students of all skill levels in core subjects, including maths and English.
Established a safe and trusting atmosphere to encourage open communication and student confidence.
Directed students in completing assignments and projects related to subject material.
Home tutor
Sep 2023- July 2025
Expo 2020:ALIF
PAVILLION at HOST
Oct 2021- May 2022
Exceptional customer service
public engagement
communication
managing operations
batching
managing time efficiently, following daily roster and schedule managing queues
tele Telesales
Executive at Royal
palm sharjah, Jan
2022- september
2022
Customer Engagement: Engage with customers in a polite and professional manner, answering their questions, and addressing any concerns they may have.
Relationship Building: Develop rapport with customers and maintain a friendly and helpful approach to encourage positive interactions. Strong customer focus and a commitment to providing exceptional service.
Persuasion and Sales Skills: Basic understanding of sales techniques and the ability to influence customers in a positive manner.
Contact this candidate