High School Community Health
Resume:
Samia Marchmon
***** ********** ***. ******** ***, Ohio 44125
*****.********@*****.***
Objectives
Community driven Professional dedicated to making a difference in my community and neighboring community; With hotel supervisor Operational management skills, positive attitude and high standards. Results driven and supportive. Adaptable worker that loves to learn and Thrives on constructive criticism in order to grow professionally. Applies new skills with a smooth efficient service that meets the expectations and needs of the team and the companies clients.
Education
2009 Life Skills center
2019 Cleveland State University
High School Diploma
Community Health Worker Certification
Experience
Administrator/Coordinator- A Vision Of Change- Prepping documents, making calls, answering phone, making appointment, filing confidential information, shredding confidential information. supports AVOC key strategies and has also worked closely with the Community-clinical linkage organizational partners over the last year assisting in recruitment of community residents to REACH activities such as the CDSMP/DSMP trainings, CHW trainings, and community events.
CHW’s act as a connector/catalyst between the public, communities, third sector, and other public or private organizations and as trainers of the DSM and CDSMP workshops.
Customer Care Professional- Sedgwick Claims Management Services - Seven Hills, OH February 2018 to August 2018 I answer phones to provide car insurance information to customer about the benefit options that they have on their Amex card for car rentals. I file claims for Amex customer if there is damage to their rental cars.
Operations Supervisor I-Concord Hospitality - University Hts, OH June 2017 to February 2018 Conduct stand up meeting for staff. Assist check in and check out. Assist walking room for cleanliness. Assist cleaning room. Assist working at the bistro and bar. Conduct inventory for housekeeping and front of house. Update weekly wig boards. Assist set up and break down for events and meets. Send out MOD report at end of shift.
PT FLOATING TELLER-PNC Bank - Cleveland, OH January 2017 to June 2017 Assist customers with banking withdrawals, deposits, advances, trade of currency, fraud, balancing inquiries, statement updates, loan referrals, credit referrals, credit card referrals.
Claims Consultant-National General Insurance Company - Cleveland, OH August 2015 to August 2016 Answer inbound call for home, RV, and auto policies and file claims for damages to property
Front Office Supervisor-Renaissance Hotels Cleveland - Cleveland, OH June 2013 to December 2014 Assist front desk with check ins and check outs. Conduct morning and afternoon stand up. Updated wig board. Attend resume meetings. Conduct audits on agents performance. Conduct disciplinary action plans. Presented written notice to employees.
Skills
Microsoft Word, Excel, Power Point,
Outlook email
Cash and credit card Transitions
Conflict resolution and problem solving skills
Develop learning plans and Conduct Audit Skills
Certified Community health worker-CSU Department Of Nursing
Certified CPR/and hand CPR-CSU Department Of Nursing
Certified Chronic Disease Self-Management leader-CSU Department Of Nursing -Fairhill Partners
Certified Chronic Disease Self-Management Master Trainer-Fairhill Partners
Certified Diabetes Self-Management leader-Fairhill Partners
Certified Chronic Pain Self-Management leader-Fairhill Partners
Certification with OverDose Life Line- The Brain and the Disease of Addiction- CSU Department of Nursing - Area Health Education Center (AHEC) Department
Certification with OverDose Life Line- Opioid Public Health Crisis (OPHC)- CSU Department of Nursing - Area Health Education Center (AHEC) Department
Certification in Mental Health Awareness-CSU Department of –Area Health Education Center (AHEC) Department
Project DAWN Awareness- CSU Department of Nursing–Area Health Education Center (AHEC) Department
References
Dr. Joan Thoman PhD, RN, CNS, CDE- 216-***-****- *.******@*******.***
Delores Collins CEO, C-CHWA, - 216-***-****- ***********@*****.***
Michael Mathews- CEO -216-***-****- *******@********.***
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