Medical Office Patient Care

SKILLS

EXPERIENCE

Melanie Perry

MEDICAL OFFICE ASSOCIATE

813-***-**** ************@*****.*** Weeki Wachee, FL 34614 Dedicated Medical Office Associate with extensive experience in patient care coordination, clinical documentation, and medical office management. Adept at monitoring vital signs, managing medical records, and ensuring HIPAA compliance. Ready to contribute skills and expertise to support and enhance a dynamic medical office team.

• Medical office management • Complex problem solving

• Medical records management • Knowledge of medical terminology

• Compassion and reliability • Professionalism and ethics

• Medical procedures expertise • Patient care coordination

• Trustworthy companion • Vital signs monitoring

• Clinical documentation • HIPAA compliance

• EMR / EHR

MEDICAL ASSISTANT

Florida Cardiology Group

Brooksville, FL

May 2024 - June 2025

Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements and EKG's accurately and reported any abnormalities to the supervising physician.

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• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

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Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

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MEDICAL RECEPTIONIST

Optum

Lutz, FL

July 2012 - May 2024

Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly.

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• Screened incoming phone calls, taking messages or forwarding to appropriate staff.

• Updated patient records, medical histories, and contact information for traceability.

• Greeted patients immediately upon arrival, providing excellent customer service.

• Processed payment transactions for cash, checks, and credit and debit cards.

• Verified insurance benefits prior to treatment for accurate billing process.

• Scheduled appointments, managed calendars, and coordinated meetings efficiently.

• Assisted with administrative tasks such as filing documents or preparing mailings. EDUCATION

CERTIFICATIONS

REFERENCES

Collaborated closely with doctors, nurses and other staff members to ensure smooth operations within the practice.

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Assisted with coding procedures and billing processes while ensuring compliance with HIPAA regulations.

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MEDICAL ASSISTANT

Florida Urology Partners

Tampa, FL

August 2009 - July 2012

Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements. accurately and reported any abnormalities to the supervising physician.

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• Documented medical data in patient charts, facilitating accurate records. Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.

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Compiled patient histories by interviewing them regarding their medical history, family history, current medications or treatments they are undergoing.

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• Supported physicians in examinations, procedures, and diagnostic tests. Organized charts before each patient visit in order to ensure that all relevant information is available during the exam.

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• Performed laboratory tests such as urinalysis and blood tests under the supervision of a physician.

• Maintained medical equipment and instruments according to established protocols. Collected blood, tissue and other laboratory specimens, logged specimens, and prepared them for testing.

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• Authorized drug refills and provided prescription information to pharmacies.

• Cleaned and sterilized instruments and disposed of contaminated supplies. Helped physicians examined and treated patients, handing them instruments, and materials and performing such tasks as giving injections and removing sutures.

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• Provided post-operative care instructions to patients after surgery or other medical procedures. HIGH SCHOOL DIPLOMA

Leto High School, Tampa

• Health Occupations Member 2 years

References available upon request

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