Data Entry Customer Service

B I L I N G U A L A D M I N I S T R A T I V E

S U P P O R T S P E C I A L I S T

DIANA

RAMIREZ

Bilingual: English and Spanish

Data Entry

Document Prep & Filing

Order Processing & Inventory

Support

Communication &

Coordination

Time Management &

Multitaslomg

Financial Record Keeping

Customer and Vendor Relations

SKILLS

323-***-****

Downey, CA

******************@*****.***

Bilingual administrative professional with strong

organizational and communication skills in both English and Spanish. Proven track record supporting fast-paced office operations, maintaining accurate records, and managing data using Excel. Highly reliable, detail-oriented, and skilled in providing exceptional administrative, customer service, and logistical support across multiple departments.

PROFILE

EXPERIENCE

Exit Realty South Bay – Torrance, CA Feb 2016 – Present OFFICE & REAL ESTATE ASSISTANT

- Provided administrative support to operations and sales teams including data entry, scheduling, and documentation

- Processed orders, prepared invoices, and managed client records with strong attention to detail

- Maintained and updated Excel spreadsheets for financial tracking and marketing projects

- Handled bilingual communications with clients, vendors, and team members

- Reconciled accounts, processed expenses, and maintained accurate financial documentation

- Managed office supply inventory, filed confidential documents, and maintained digital and paper records

- Supported coordination of appointments, open houses, and transaction timelines

- Responded to high-volume calls and emails, routing messages and inquiries appropriately

EDUCATION

Cerritos College, Norwalk, CA

ASSOCIATE OF SCIENCE,

BUSINESS ADMINISTRATION

Business Marketing

Graduate

LONG BEACH CITY COLLEGE

DR

CONTACT

Graduate

- Delivered excellent customer service in a fast-paced retail setting

- Maintained accurate sales and inventory records

- Trained new associates on procedures and product knowledge

- Handled transactions, returns, and inventory updates SALES ASSOCIATE

Victoria Secret – Torrance, CA Oct 2018 – June 2019

Contact this candidate