Medical assistant,Medical Office Management.Receptioni.
Resume:
Lenelle Smith
Salem, NJ *****
*************@*****.***
WWW: linkedIn.com/in/lenellesmith
Professional Summary
Dynamic professional with a calm demeanor and strong relationship-building skills, experienced as a Teaching Assistant at Delaware School District. Proven ability to enhance student engagement and streamline classroom operations. Proficient in computer skills and committed to fostering positive learning environments, ensuring academic success for all students.
Skills
Optimistic mindset
Computer skills
Relationship building
Calm and patient demeanor
Education
Regional High School Philadelphia, PA
High School Diploma
Honor Roll 1994
Honoree of
Ranked in Top 25% of class
3.5 GPA
Certifications
Certified Medical Assisting, and Medical Office Management, - Of Design 4 years of Community College American.
[Certificate In Teaching Assisting, [Thompson Institute] - [11 Month Course]
[Medical Office Management Training - 2 year course
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Coordinated with lead teacher to create age-appropriate lesson plans for students with special needs.
Observed students and documented social, emotional, motor skill, and intellectual developments.
Collaborated with teacher to improve Math and Reading scores on standardized tests 60%.
Work History
January 2018 - Current
Delaware School Dstrict - Wilmington, DE
Teaching Assistant
Assisted in classroom management to create positive learning environments.
Supported lesson planning by preparing instructional materials and resources.
Facilitated communication between students and faculty to enhance engagement.
Organized and maintained classroom supplies and equipment efficiently.
Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Tutored struggling students individually and in small groups to reinforce learning concepts.
Maintained safety and security by overseeing students in recess environments.
Completed daily reports on attendance and disciplinary performance.
March 2017 - March 2020
Philadelphia Recycling Company - Philadelphia, PA
Manager Of Street Team For Recycling
Led operational strategies to maximize recycling efficiency and reduce waste generation.
Developed training programs for staff to enhance safety protocols and operational effectiveness.
Implemented process improvements that streamlined workflow and increased productivity in recycling operations.
Managed cross-functional teams to ensure compliance with environmental regulations and company policies.
Coordinated logistics for collection routes, optimizing resource allocation and service delivery efficiency.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Developed and maintained relationships with customers and suppliers through account development.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
December 1999 - March 2006
Dr.Larry Shusterman - Philadelphia, PA
Certified Clinical Medical Assistant and Intern
Administered patient assessments to ensure accurate medical history and vital sign documentation.
Managed appointment scheduling and follow-up communications to enhance patient satisfaction.
Assisted in the preparation of examination rooms, ensuring compliance with health and safety standards.
Educated patients on treatment plans and medication usage to promote adherence and understanding.
Streamlined office workflows by implementing electronic health record systems for improved data management.
Mentored junior staff in clinical procedures and best practices to foster professional development.
Led initiatives for improving patient intake processes, resulting in enhanced operational efficiency.
Collaborated with healthcare providers to optimize care delivery and address patient needs effectively.
Sanitized, restocked, and organized exam rooms and medical equipment.
Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
Collected and documented patient medical information such as blood pressure and weight.
Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
Called and faxed pharmacies to submit prescriptions and refills.
Prepared patients for examinations or treatments, positioning them properly to ensure comfort throughout the procedure while assisting healthcare professionals as needed.
Ensured optimal patient experience by maintaining a clean, comfortable, and organized treatment environment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
Taught patients about medications, procedures, and care plan instructions.
Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.
Enhanced patient care by efficiently performing clinical tasks such as taking vital signs and administering medications.
Educated patients on preventive healthcare measures such as vaccinations, diet modifications, and exercise routines tailored to their specific needs.
Supported team members in providing comprehensive care through active participation in interdisciplinary meetings focused on individualized clinical goals.
Promoted a safe work environment by complying with infection control policies and procedures, including proper hand hygiene practices.
February 2001 - January 2003
University Of Penn College - Philadelphia, PA
Hamilton Court Packaging an Mail
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated strong organizational and time management skills while managing multiple projects.
Interests
Youth mentor, providing guidance and support to empower the next generation of leaders.
Volunteering
Personal Development and Self-Improvement
Homelessness Outreach
Passionate about balancing physical health with mental and emotional wellness.
Regularly practice mindfulness and meditation for overall wellness.
Blockchain Technology and Cryptocurrency
I like trying new recipes and food trends.
Food justice advocate, working to address food insecurity and promote access to healthy, affordable food.
Fashion and Style
Growing herbs, vegetables, or fruits in home gardens.
Animal Welfare Advocacy
Swimming
Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms.
Volunteering with youth sports programs as a [role].
Cooking
Community Cleanup
Music
Virtual Reality
Astrology
Animal Care
Gardening
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