Bianca Usher
Certified Medical Assistant
Plantation, FL 33317
***********@***.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Senior Medical Assistant Supervisor
Holy Cross Health-Fort Lauderdale, FL
April 2022 to Present
Senior Medical assistant supervisor duties, Train/supervise 6 Medical Assistants, Triage, customer service, computers, phones, ordering supplies, referrals, phlebotomy. Medical Assistant
Memorial Healthcare System-Hollywood, FL
June 2019 to April 2022
• Used EHR system
• Obtained patient vitals
• Administered vaccines
• Scheduled patient appointments
• Performed clinical skills under physician supervision
• Assisted doctor with in-office procedures
• Responsible for front office duties
• Processed medication refill requests
• Performed patient assessments
Front and Back Office Manager/Assistant
Adult and Pediatrics/Medial and Eye Center-Norfolk, VA February 2016 to March 2019
Office Manager/Medical Assistant duties, Ophthalmologist Technician duties, Triage, EKG, Injections, Immunizations, Contact fitting, Dilation of eyes, eye exams,. Office Manager duties, HEDIS, Care Gaps, Receptionists duties, Insurance, check in/out, collect copay, phones, computer work, ordering supplies, train staff, Train Doctor on EMR, Payroll
Medical Office Manager/Medical Assistant
Independence Family Medicine-Beach, Virginia, US
January 2013 to January 2016
Office Manager/Medical Assistant duties, Faxing, filing, computer work, Triage, EKG, Lab Work, Front desk scheduling, Mail room,Ordering Supplies, Attend Management Meetings, HIPPA, HEDIS, Medical Assistant/Team Lead
Jen Care Medical-Portsmouth, VA
July 2011 to December 2013
Administrative duties, Supervised 6 Medical Assistants, Medical Records, Triage patients, Trained Doctors the usage of EMR systems, Computer Work, EKG, vitals, assist doctors, Front office duties, Injections, Blood draws, Calling in prescriptions to pharmacies, Customer Service
Medical Assistant/Administrative Supervisor
Cardiovascular Associates-Chesapeake, VA
February 2008 to July 2011
Supervise 5 Medical Assistants
Triage patients, Computer Work, Administrative Assistant Duties, EKG, Front and back office duties, Blood draws, Assist Doctors Education
Associate's degree in Medical Assistant
Tidewater Tech - Virginia Beach, VA
August 2003 to May 2004
High school diploma
Liberty High School - Clarksburg, WV
September 1986 to May 1988
Skills
• FRONT DESK (10+ years)
• MICROSOFT OFFICE
• WORD (10+ years)
• EMR Systems (10+ years)
• Vital Signs (10+ years)
• Experience Administering Injections (10+ years)
• Medical Records (10+ years)
• Medical Office Experience (10+ years)
• Patient Care (10+ years)
• Medical Scheduling (10+ years)
• Phlebotomy (10+ years)
• Laboratory Experience (10+ years)
• Administrative Experience (5 years)
• Filing (10+ years)
• Venipuncture
• Customer Service (10+ years)
• Anatomy Knowledge
• Transcription
• HIPAA (10+ years)
• Triage (10+ years)
• Computer Operation (10+ years)
• Medical Billing
• Clerical Experience
• Insurance Verification (10+ years)
• Medical Terminology (10+ years)
• Office Management (4 years)
• Phone Etiquette (10+ years)
• EPIC (8 years)
• Computer Skills (10+ years)
• Caregiving
• ICD-10
• Customer service
• Clerical experience
• Office management
• Microsoft Office
• Microsoft Excel
• Organizational skills
• Medical receptionist
• Time management
• Accounting
Certifications and Licenses
CPR Certification
August 2024 to August 2026
CCMA Certification
January 2024 to December 2024
BLS Certification
August 2024 to August 2026
AED Certification
August 2024 to August 2026
Certified Medical Assistant