Senior Business Analyst

Skills:

Business Analysis & Project Management (PMP, Prince2, Agile/Scrum, SDLC – Waterfall & Hybrid), ERP Systems (SAP S/4HANA, Vistex TPM, Dynamics AX, Oracle, AWS, Cúram), Stakeholder Engagement, Leadership & Team Building, Strategic Communication, Change Management (ADKAR), Governance & Risk Management (RAID, Compliance, KPIs), Vendor & Procurement Management (RFQ, RFI, ITT, PQQ), Quality Assurance & UAT Methodologies, Technical Proficiency (MS Office Suite, Tableau, Power BI, Monday, Jira, Confluence, Zoho, DevOps, Visio, SharePoint), Cybersecurity Fundamentals (CompTIA Security+ – Network Security, Risk Management, IAM, Incident Response, Cryptography).

Career Experience

Tree of Life Canada Senior Business Analysis -Business Process Owner 2024- Present

Achievements:

Standardized and optimized pricing structures and promotional claim processes reducing manual intervention and improving compliance.

Responsibilities:

Owned the end-to-end Pricing & TPM processes, defining KPIs, overseeing governance, and driving continuous improvement.

Managed ERP transformation delivery as BPO, ensuring milestones, budgets, and risks were aligned with commercial and finance strategies.

Led requirements management: gathered, documented, and validated pricing and TPM business requirements, created functional specifications, and supported configuration within SAP S/4HANA and Vistex TPM.

Partnered with vendors and integrators to validate pricing logic, promotions settlement, and claims automation.

Ensured adherence to OPS-aligned standards for security, accessibility, and change control, leveraging Security+ principles to strengthen compliance.

Engaged with senior leadership to translate pricing strategy into technical and process solutions, ensuring ROI and adoption.

Provided AMS (Application Management Support) post go-live, troubleshooting issues, coordinating enhancements, and supporting business users to ensure system stability and adoption.

Tree of Life Canada Business Analyst (SR)/Business System Transformation 2023 - 2024

Achievements

Acting as the Lead Business Analyst in a Legacy ERP transformation initiative, working closely with system integrators to successfully execute a comprehensive SAP/S4HANA deployment, enhancing business processes and system efficiency for pricing and trade and promotion streams.

Responsibilities

Conduct detailed requirement analysis and process mapping for Vistex TPM integration enhancing the trade promotion management capabilities in areas of Account and Promotion Plan, Accruals, Pricing, Deductions and MCB’s.

Coordinated workshops to elicit, review, and document business requirements, business process reengineering, business models, and user interface design to optimize operational efficiency and effectiveness for COTS sales solution application.

Conduct effective stakeholder management by proactively engaging with directors and senior leadership, providing regular updates, and addressing concerns and feedback to facilitate design decisions.

Oversaw vendor management activities, including contract negotiations, and performance evaluations, ensuring timely delivery of solutions in accordance with business requirements.

Translated complex business needs into detailed requirement specifications, collaborating cross functional teams to ensure clarity, accuracy, and alignment with organizational goals.

Matrix Industrial Control System, Brampton, ON Senior Business Analyst 2019 – 2023

Achievements

Facilitated the end-to-end development and implementation of a $3.6M custom ERP module for a Food Manufacturing company, streamlining their inventory management system.

Responsibilities

Championed the migration of key business food processing and reporting applications to AWS Cloud for a food service provider, ensuring seamless transition and minimal downtime.

Prepare Business Analysis strategy and establish BA monitoring process for new and ongoing projects.

Identify and cultivate relationships with influential parties to establish relationships with stakeholders and construct suitable stakeholder hierarchy (RACI).

Led as the subject matter expert in software application development projects, partnering with business leaders to define solutions, ensuring project excellence and alignment with organizational goals.

Coordinated a cross-functional team for a business process re-engineering project, resulting in a 15% increase in overall process efficiency.

STADXL Consulting Senior Business Analyst 2018 – 2019

Achievements

Directed business analysis process to increase efficiency and strengthen user acceptance testing (UAT), which resulted in a reduction in testing time by more than 30% while maintaining quality to meet project goals.

Responsibilities

Collected, analyzed, documented, and validated business requirements provided by the Project Sponsor for both the University Students Interaction Platform (USIP) project and any other IT projects.

Supported the development and documentation of the Project Charter and Business Requirements Document (BRD)

Drafted documentation for workflows, process flows, and data flows related to current and proposed processes.

Maintained open lines of communication with the project managers, subject matter experts, and end users.

Organized and perform User Acceptance Testing to ensure that system functionality meets user requests; create test plans, test cases, executes testing and reports on testing results.

Clarks Group (Retail) UK Senior Business Analyst 2016 – 2018

Achievements

Successfully managed scrum process for a digital transformation project, with the objective to rapidly eliminate project bottlenecks to improve project delivery time.

Responsibilities

Contributed to a digital transformation project enhancing the multi-channel shopping experience, leading to measurable improvements in web, mobile, and in-store customer engagement.

Coordinated and facilitated workshops and interviews to elicit and analyze requirements with the goal of building a prioritized product backlog from the perspective of the product owner.

Organized and led sprint planning meetings, daily scrum, sprint review, and retrospective to identify and manage roadblocks.

Oversaw the development and management of issues on the JIRA Agile application, including epics, stories, and tasks.

Prepare and communicate accurate and timely consolidated monthly performance analytics reports to senior management to assist in the overall management and KPI.

Procurement For All Limited, UK Business Analyst – Procurement 2015 – 2016

Achievements

Acted as the Lead Business Analyst in planning and elicitation for a £200M Planned and Reactive Maintenance project. Developed a comprehensive project roadmap and identified key resource optimization strategies, significantly enhancing operational standards and service levels.

Responsibilities

Collaborated with Procurement specialist to develop comprehensive tender documentation (RFQ, RFI, RQP, ITT, PQQ) housing and public sector procurements, resulting in enhanced vendor selection efficiency and alignment with project objectives.

Conducted in-depth analysis of client response, collaborating with key stakeholders to ensure adherence to procurement regulations and governance, leading to improved contract compliance.

Identified, documented, and managed all risks, assumptions, and dependencies (RAID) within the business.

Directed a cross-functional team in an Oracle ERP integration for a manufacturing client, managing vendor contracts and ensuring compliance with service level agreements (SLAs).

Conducted critical path analysis to identify problem areas regarding procurement project schedule and resource.

Assisted in the preparation of procurement activity reports and presentation material for the Executives by capturing data in the relevant software programs and performing analyses on that data.

AAMP Engineering Senior Project Planner 2011 – 2015

Achievements

Built and preserved a solid planning infrastructure for a £500M residential development project.

Responsibilities

Steered detailed integrated master project schedules covering all phases of the project from inception to completion.

Developed and maintained comprehensive integrated master project schedules, including Front-end Loading, Detail Design, Procurement, Construction, and Commissioning/Start-up Project Stages.

Education & Professional Development

Certified Business Analysis Professional (CBAP), IIBA

Project Management Professional (PMP) PMI

Certified Scrum Product Owner (CSPO)

CompTIA Security+ (SY0-701)

Professional Scrum Master 1 (PSM 1), Scrum.org

Prince 2 – Foundation & Practitioner, Association for Project Management (APM)

Master of Science in Construction Management - Glasgow Caledonian University

Bachelor of Engineering in Electrical and Electronics Engineering – Enugu State University of Science and Tech

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