Sr. Business System Analyst
Resume:
Shaik Nazia
Sr. Business Analyst
Email id: ********@*****.***
LinkedIn: https://www.linkedin.com/in/snaziaa5/
Professional Summary
Overall 10+ years of experience in all phases of Software Development Life Cycle (SDLC), Business Process Flow, and Business Process on diverse domains such as Insurance, Finance and Banking.
Extensive experience in roles such as Project management and Senior Business Analyst with excellent knowledge to the full Software Development Life Cycle (SDLC) methodologies, frame works and processes. Experienced in managing requirements from project inception through release.
Good domain knowledge and work experience in Banking, Investment Banking, Insurance and Financial services, Hedge funds and trading.
Expert in Software Development Life Cycle (SDLC), Object Oriented Analysis and Design and Agile Methodology. Experience in JAD Sessions, Live Meetings, and Interviews.
Knowledge and experience of all areas of project life cycle in a highly structured change management environment using both proprietary methodologies, Agile Techniques and RUP.
Developed packages in PL/SQL, that implemented the company's business rules on the Electronic Data Interchange (EDI) Project.
Well versed in project management tools like MS Project for project planning, Project scheduling. Organized JAD sessions to gather requirements at various stages. Good understanding of Project Process and ability to analyze business problems and identify solutions. Worked extensively with the team to meet business requirements, create prototypes, and analyze workflow.
Drove techno-functional communication and coordination wif Confidential Bank's global partners for payments processing Worked on legacy, ISeries servers-based payments application, catering to SWIFT, ACH Payments. Wires and supported its transformation to new solution using ISO Payment Standards such as (pain, pacs, camt) facilitating end to end automated processing of payments
Demonstrated proficiency in Axiom, specializing in leveraging the platform for efficient data management, regulatory reporting, and financial analytics.
Experience in dealing with web services, web technology related applications and experience in infrastructure design changes.
Programmed in Unix Shell scripts to run the PL/SQL packages and schedule them.
Experienced in creating Business Requirement Documents, User Requirement Specification, and Functional Requirement Specifications. Experienced in creating Data Flow Diagrams, Use Cases, State Diagrams, Sequence Diagrams, Component Diagrams, Use Case Diagrams & Activity diagrams.
Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices. Prepared documents to conduct user acceptance testing. Good working experience in all the sprints of the project in SCRUM.
Skilled in performing Gap analysis and Impact Analysis by identifying existing technologies, documenting the enhancements to meet the end-state requirements. Extensive understanding of Operations Management and Logistics. Exposure to Change Request Management tools like Clear Quest.
Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.
Experienced in all areas of project life cycle in a highly structured change management environment using both proprietary methodologies, Agile Techniques and RUP (Rational Unified Process).
Fine tuned the existing PL/SQL procedures for optimum performance that helped the company serve its users effectively
Effective in executing multiple tasks and assignments ahead of schedule. Strong Image for dedicated teamwork, high energy, work ethics and commitment with capability to handle new technologies and situations.
Team player and self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
Professional expertise in MS Office, MS Access, MS Project, and MS Visio.
Defining Test Scenarios, Test Cases, and Test Plans to facilitate User Acceptance Testing (UAT) and manual testing.
Experienced as a Business Analyst in a role of responsibility encompassing Requirement Gathering, Decomposition and Analysis besides Quality Assurance.
Ability to identify and document critical requirements through analysis.
Worked on SQL queries for client warehouse analysis, and ad-hoc requests.
TECHNICAL SKILLS:
Presentation skills: Skilled public speaker/meeting facilitator with all facts of presentation tools.
Project Metrics: Reporting, Communication, Scope, Schedule, Cost, Risk, Resource Management, Invoicing and Procurement, Contract Management
Modelling Tools: Visio, UML, Snag-it, Balsamic, Jira, Confluence, SharePoint, rational, Postman, GitHub, CMS, Tableau, Wireframe, Azure DevOps, MS Planner, MS Teams, ANDI, NVDA, Salesforce, OneDrive, Microsoft Dynamics 365, Version One
Tools: HP ALM & QC, HP Load Runner, Salesforce, Toad, Joomla, WordPress, Tumblr, Drupal
Operations and Maintenance: Management, Contract development, stakeholder negotiation with Service Level agreements
Methodologies: Champion of Agile principles, Kanban, Waterfall
Quick document productions: BRD, Design, Workflows, UAT, Persona, System reference guides, Status reports, meeting minutes, Release plans, deployment plans, 508 Compliance document /testing
Professional Experience
Sr. Business System Analyst
Deutsche Bank-Cary, NC Mar 2024 to Present
Responsibilities:
Followed and applied Agile methodology in defining problem statement, business model and communicating with the technical team for development of the application.
Interacted wif Confidential internal stakeholders and external partner banks to define new system solution design and reengineered business processes for ACH payments using 150 payments standards
Supported the Controllers and Brokers with several ad hoc applications designed and developed in Visual Basic, VBA.PL/SQL, SQL Serve reports. DTS packages, Crystal Reports. Business Objects reports etc.
Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users, subject matter experts (SME) and the developers.
Analyzed and documented the business requirements, meeting minutes, responses to questionnaires and got approval of the documents from the client in the form of sign off.
Developed various use cases, workflow, screen mock-ups, and conversion requirements.
Conducted risk engineering to derive and execute action plans on time.
Responsible for testing the entire application with Manual and Automated Strategies.
Created Test Plan and Test Case Templates for testing the entire application.
Utilized Axiom to streamline and enhance regulatory reporting processes, ensuring accuracy, compliance, and timely submissions.
Fine tuned the stored procedures in PL/SQL for optimum performance that saved the users a lot of delay time in accessing data from the front end
Responsible for performing Functional, Integration, Performance Testing and End to End testing. Involved in quality assurance phase planning, coordination, and implementation of QA strategy for overall project. Performed user acceptance testing (UAT) to validate user requirements and expectation.
Monitored project status to ensure progress toward completion, required procedural steps are completed fully and timely, participants are informed of progress. Tested the customer service management module in Amdocs.
Provided Systems Testing & Integration for the Ensemble and Enabler modules of the Wireless Amdocs Billing System.
In-depth interaction with Primary markets, Secondary markets and mortgage-backed securities and asset backed securities for requirement gathering.
Led the configuration and customization of Axiom solutions to meet specific organizational requirements, optimizing the platform's capabilities.
Interacted with portfolio manager, traders, and SMEs to conduct workflow process analysis and gather business requirements for system enhancements; documented them into the BRD.
Analyzed the existing trading application and performed gap analysis to develop As-in and To-be process flows identifying the functionalities gap.
Assisted in Normalization and of tables for development work in Redshift, in co-ordination with AWS Developers. Column-oriented storage for query optimization. Object modeling, to ensure data types are grouped together.
Worked on examining the performance of current assets, assessing the merit of opportunities, and measuring risk within the investment portfolios of bank.
Designed user interface prototypes to convey user requirements to the system developers.
Collaborated with the business team and development teams to resolve issues identified during system development.
Conducted kickoff meetings with project stakeholders - defined and introduced the project scope, team members' roles, key deliverables, timelines, milestones, and communication process.
Liaison between advisors, developers, project manager and process/product analysts to understand the business processes.
Conducted user training sessions on Axiom functionalities, providing ongoing support to ensure proficient use of the platform across the organization.
Identified enhancements and gathered business requirements through interviews and Joint Application Development (JAD) sessions.
Interviewed and conducted JAD sessions with portfolio analysts and managers to understand the business processes and gather functional requirements.
Gather business and functional requirements through open-ended discussions and prototyping.
Involved in different phases of Test effort like Integration testing, Regression testing, and User Acceptance testing.
Hands on writing test cases based on functional requirements.
Assist in the performance of internal quality and regulatory compliance audits and the evaluation and monitoring of corrective actions.
Collaborated with cross-functional teams and stakeholders to align Axiom solutions with business goals, fostering effective communication and understanding.
Assisted the team in preparation of the training modules, provided steps/tutorials to generate reports.
Develop and maintain regulatory procedures to ensure consistent, efficient, and compliant regulatory processes.
Logged defects and tracked them using HP ALM till its closure.
Clearly communicated defects with developers and updated comments in HP ALM.
Reviewed the test cases for completeness and accuracy based on the functional specifications.
Created and managed project templates, use case templates, requirement types and tractability matrix in Requisite.
Environment: Rally, SAFe, MS Visio, Oracle 11g, Web Services SOAP, .Net, HTML, CSS, JavaScript, SharePoint, WCAG2.0, Informatica, Java, MDM, XML, HP QC, SOA, SoapUI, SQL.
Business Analyst
Valley Bank– Wayne, NJ May 2022 to Feb 2024
Responsibilities:
Meeting with business and understanding the functional requirement and different use cases.
Documenting the key requirements in JIRA User stories and updating the BRD and DSD as required.
Working with the Business to define the validation and acceptance criteria for each of the business requirements.
Working in an agile execution model with the stakeholders in product team and help them prioritize the backlog and maintaining Sprints for each release.
Coordinating with Vendor team and Business on sprint planning and Backlog Retrospective.
Participating in Production deployment, performed production validation and handled communications to users.
Working on coordinating with Business users for Static Data Setup and getting signoffs on the same.
Data validation and analysis when Texting application is integrating with different CRM.
Created Mock-Up Screens and Wireframes using User Interface components for client verification.
Adopted Entity-relationship modeling technique and helped develop Conceptual and Logical data model for DFI tables.
Helped in conducting User Story Writing sessions and determine Acceptance Criteria for PSPI
Highly proficient in writing and prioritizing user stories in Product Backlog with Product Owner as I assisted the Product Owner to Prioritize the Product Backlog items for developing Sprint tasks suggested by the cross-functional development team.
Responsible for giving demos to leadership team and business before each release to present the features being delivered.
Successfully integrated Axiom with external systems, optimizing interoperability and data flow between Axiom and other organizational applications.
Managed end-to-end Axiom implementations, from requirements gathering to testing, ensuring successful deployment and user adoption.
Developed and maintained contacts across business units to obtain/exchange information and where appropriate, identify further customer requirements and recommend methods of improving service quality and operational effectiveness.
Provided first level migration support to troubleshoot customer issues and involved in creating training manuals for the end users and assisted with change management, quality, and risk management activities.
Served as a liaison between clients and technical staff to resolve conflicts and hosted review meetings with offshore teams and QA teams.
Applied Axiom to implement robust risk management frameworks, ensuring compliance with industry regulations and internal policies.
Supervised the User Acceptance Testing (UAT) to test the usability of the application.
Coordinating the User Acceptance Testing and Defect management, also worked on getting the sign offs for UAT testing cycles.
Identified and developed Use Cases from the business and systems requirements. Documented high level and detailed Use Cases to include all the functionalities of the new system.
Served as liaison between the functional and technical team.
Have been responsible for handling the communication including status updates and driving meetings between technical teams, QA teams and business users for clear communication and timely deliveries.
Environment: Pivot tables, AWS, Python, UNIX, Star Schema, Snowflake schema, Tableau, Metadata, SQL, Informatica, Power BI, JAD, SAS, ETL, ERWIN, Teradata, and OLAP
Business Analyst
Target – Minneapolis, MN Sep 2020 to Apr 2022
Responsibilities:
Used JAD sessions, brainstorming sessions, and personal interviews to acquire business requirements from business users and stakeholders.
Generated financial forecasts for the given project by using the scope of the system.
Conducted Visio to develop use case model. Produced a development plan for the overall project and prototypes.
Created UML diagrams including activity and sequence diagrams by using MS Visio.
Determined the functional requirements, non-functional requirements, and user stories.
Created business requirements document and functional requirements document.
Worked intensively on data warehouse and mart design sessions for both Logical and Physical design.
Established ETL for Warehouse and Data Marts.
Assisted developers to determine the purpose of database tables and attributes in their existing systems where documentation was lacking.
Worked with developers in writing complex SQL queries to resolve data issues in source system databases.
Established and implemented test cases that verify data transfer quality.
Worked with offshore development team.
Tools Technologies
MS Visio, Waterfall, Rational Clear Case, J2EE, Java, JSP, XML
Ensured success by identifying and working closely with stakeholders based on their level of influence and decision making.
Fostered positive relationships with Axiom vendors, ensuring effective communication and leveraging vendor support for troubleshooting and issue resolution.
Facilitated regulatory compliance audits using Axiom, ensuring adherence to industry standards and swiftly addressing any identified issues.
Examined inputs and ensured maintenance of information on scheduled activities, followed up on successful accomplishments and coordinated IT portfolio input ensuring prompt submission of initial budgets and quarterly update.
Developed data maps for retrieval of information from existing account systems and outlined security measures for accessibility and transmission of information which helped in producing timely reports.
Created ad-hoc reports using MS-Excel and Pivot tables to do the calculations and creating reports accordingly.
Developed plans for verification and validation of requirements at all levels so that the developed software would successfully fulfill and satisfy all the user expectations and business needs.
Involved in Requirement Elicitation and maintaining requirements from Inception through Construction phase.
Designed flexible project foundation enabling rapid implementation of e-commerce website capabilities.
Helped to develop wireframes and graphical data visualization for client.
Created Use Case Diagrams, Activity Diagrams, Sequence Diagrams, Dataflow Diagrams in MS Visio.
Prepared functional requirements to define the system rules by creating Use Cases, Interface design.
Created different graphs and charts such as Pie Chart, Bar Chart, etc. using MS Excel and created reporting presentation using MS PowerPoint.
Helped creating and modifying SQL queries to match the requirements.
Planned and organized team engagement activities to encourage self-organization among the team.
Environment: Safe, Jira, .Net, IBM BPM, WebSphere, HTML, CSS, JavaScript, XML, ServiceNow, HP QC, SAP ERP, SOA, Java, JSP, SoapUI, SQL, SAP MDM, Teradata, Salesforce.
Business Analyst
Vertex Pharmaceuticals – Boston, MA Oct 2018 to Aug 2020
Responsibilities:
Generated Questionnaires for Person Interview, Meeting, and JAD Sessions.
Created BRD (Business Requirement Document) and got Sign Off from the Users.
Analyzed and documented Business requirements using Requisite Pro and detail design for full understanding of the business.
Analyzed, Documented, and managed all Project Requirements with RUP Methodologies
Used MS Visio to create Business Flow Diagrams and Workflow Diagrams
Maintained Requirement Traceability Matrix (RTM) and managed requirements.
Wrote SQL Statements to extract Data from Tables.
Created Use Cases and did intensive Use Case Analysis
Developed User Acceptance Test Cases and completed User Acceptance Testing.
Used Test Director Tool for implementing Test Scripts and Tracking Defects
Used MS Share Point for sharing documents, calendars, and other artifacts between users in different locations.
Dealt with the products like Auto, Home, Umbrella, Life, Annuities, Business and Travel Insurance
Analyzed the client’s systems and business processes to address all aspects of the claim processing life cycle, starting from identifying a claim right up to closure.
Provided the client's management quick and easy access to all current economics (i.e., construction status, leasing status, etc.) of the collateral pertaining to all the loans in the portfolio.
Helped develop use cases, project plans, and manage scope.
Performed requirement analysis.
Developed requirement reports for day-to-day servicing needs for loan monitoring, Inspection, Insurance. Designed and developed Use Cases, Activity Diagrams, and Sequence Diagrams using UML.
Played a key role in the planning, testing, and implementation of system enhancements and conversions.
Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
Provided key inputs in defining project and system requirements by coordinating with users.
Assisted with product evaluation, product customization and system integration, claim data analysis, provided functional specification to development team to build Enterprise Reporting Systems.
Environment: Scrum, Agile, Safe, Jira, .Net, IBM BPM, WebSphere, HTML, CSS, JavaScript, XML, ServiceNow, HP QC, SAP ERP, SOA, Java, JSP, SoapUI, SQL, SAP MDM, Teradata, Salesforce, Cycle SDLC.
Business System Analyst
Appshark Software – Hyderabad - IND Jul 2015 to Sep 2018
Responsibilities:
Analyzed business in creating a program which evaluates and identifies leading network physicians and hospitals using quality and efficiency criteria based on evidence-based medicine across a broad spectrum of care.
Created Business Requirement Documents and Functional Requirement Document.
Performed Gap Analysis by identifying existing features and documenting the enhancements to meet the end state requirements.
Co-authored Business Requirements Specification (BRS), Use Case Specifications, Systems Requirement Specification (SRS) and Change Request in collaboration with the Business Group and the IT project group members.
Worked with the business community to define business requirements and analyze the technical solutions.
Conducted sessions for Requirement gathering, Business Process flow, Business Process Modeling and Business Analysis.
Designed and developed project document templates based on SDLC methodology.
Facilitated Joint Application Development (JAD) sessions with user and IT group members.
Collaborated with the QA team to develop the test plan, test conditions and test cases to be used in testing based on business requirements, technical specifications and/or product knowledge.
Worked with several HIPAA teams addressing the specific requirements of each part of the HIPAA regulation.
Used Quality center for writing test plan and managing and track requirements.
Involved in comprehensive testing of the system (UAT) to check, if it satisfies functional specifications.
Environment: Safe, Jira, .Net, IBM BPM, WebSphere, HTML, CSS, JavaScript, XML, ServiceNow, HP QC, SAP ERP, SOA, Java, JSP, SoapUI, SQL, SAP MDM, Teradata, Salesforce.
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