Medical Assistant Mon-Fri

NICOLE LO City of Houston, Tx 323-***-**** ***********@*****.***

PROFESSIONAL SUMMARY

Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional with warm bedside manner looking to bring clinical and leadership skills to a patient centered and results driven environment.

SKILLS

●Excellent patient communication and rapport building

●Fluent in: English and Mandarin

●EMR proficiency

●46 WPM

●Medical record procurement

●Patient education

●Medication and prescription management

●Prior authorization management

●Vital sign and history recording

●EKG's

●Urinalysis

●Injections (SubQ, IM, and ID)

●Phlebotomy and specimen prep

●OR preparation

●Procedure assistance:

Ultrasound, office GYN, and OR procedures

●Sterilization and autoclave

●Professional development for peers

CLINICAL WORK HISTORY

CLINICAL MEDICAL ASSISTANT 11/2022 to 05/2025

Kindbody, Santa Monica, CA

●Regularly travel to multiple partner clinics to train Medical Assistants in office and OR protocols

●Front office duties: Venipuncture, obtain and record vital signs, room patients, turn over rooms

●Set up and assist in office procedures: Saline sonograms, office hysteroscopy, endometrial biopsy, pap smear, IUD insertion and removal, intrauterine insemination

●Organize and restock necessary supplies in embryo transfer, operating, and exam rooms

●Assist in OR procedures including hysteroscopy, dilation and curettage, embryo transfers, and egg retrievals

●Enhance surgical team efficiency by adapting preparation to Doctor's preferences and procedure requirements

●Ensure seamless surgeries by assisting Doctors with proper instrument handling and anticipating their needs during procedures

●Reduce risk of infection for patients through diligent sterilization, sterile technique and surgical instrument organization before, during, and after surgeries

CERTIFIED MEDICAL ASSISTANT/ HEALTHCARE ASSISTANT 10/2021 to 11/2022

DocGo - Ocean, Los Angeles, CA

●Worked with various cruise lines to contain and treat COVID-19 on ship while traveling globally

●Provided Mandarin translation when needed.

●Worked closely with staff to implement COVID-19 quarantine and treatment protocol per CDC maritime guidance

●Administered medications and oxygen when needed for COVID infected passengers

●Collected and processed specimens in the lab after daily routine checks on the quarantine floor

●Coordinated and created schedules for COVID testing

●Collected and documented patient medical information such as vaccination history, past medical history, and vital signs in EMR system (Seacare).

●Non-COVID-19 tasks: assisted with medical procedures including EKGs, venipuncture, laceration suturing, wound cleaning, x-rays, and blood work processing in lab

●Sanitized, restocked and organized exam rooms and medical equipment

●First responder to medical emergencies on ship, requiring stabilizing patients with support of medical team including performing CPR when needed

●Assisted with facilitating helicopter evacuations for critical medical disembarkations

08/2021 to 11/2021

AMI Expeditionary Healthcare, Los Angeles, CA

●Lead 10-15 teams with 5 to 6 school sites on each team

●Delegated daily tasks amongst team members

●Gathered and organized materials to support operations

●Oversaw technical, operational, clerical and clinical service support activities

●Led comprehensive staff member training covering key topics when necessary

●Ensured each team member had proper PPE training and supplies

●Entered data, generated reports and produced tracking documents

●Collected and safely prepared COVID-19 specimens for the lab

CERTIFIED MEDICAL ASSISTANT 05/2021 to 08/2021

Southern California Heart Specialists, Pasadena, CA

●Maintained current clinical information in EMR (All Scripts)

●Performed EKGs (60+/week)

●Measured and recorded vital signs

●Handled medical supply inventory and ordered as needed

●Prepared lab and diagnostic results for patient appointments

●Managed patient prescriptions under the order of the physician

●Provided patient education regarding care plan, medication instruction, procedure expectations

●Arranged surgeries with surgical centers, confirmed times with patients and prepared admission and consent forms

CERTIFIED CLINICAL MEDICAL ASSISTANT 08/2020 to 05/2021

Exer Urgent Care (UrgentMED), Los Angeles, CA

●Collected patient information for insurance verification, billing and payment purposes

●Performed clerical duties, such as word processing, data entry, answering phones and filing paper medical charts

●Prepared and administered medications

●Assisted physicians with lacerations, wound care, EKGs, pelvic exams, and vital signs

●Prepared prescriptions ordered by the providers

●Performed COVID PCR testing and Antigen rapid tests

●Provided patient education regarding care plan, medication instruction, procedure expectations

●Prepared lab specimens for diagnostic evaluation

●Updated inventory, expiration, and vaccine logs to maintain the most current and accurate information

●Administered medication under a provider supervision - IM, SubQ, & PO

EDUCATION

East Los Angeles Occupational Center, East Los Angeles, CA

Certificate of Completion, Medical Assisting, 10/2020

Alhambra High School, Alhambra, CA

High School Diploma, 06/2008

CERTIFICATIONS

National Healthcare Association - Clinical Certified Medical Assistant

Certification #P9W9A2H3 Expiration Date: 01/22/2027

National Healthcare Association - Certified Phlebotomy Technician

Certification #E3P9F8T7 Expiration Date: 02/26/2027

REFERENCES

Abigail Armstrong M.D., R.E.I. - Kindbody - 949-***-****

Alma Sainz - Urgent Med, Practice manager - 626-***-****

Andreas Mauer M.D., F.A.C.C. - Southern California Hearts Specialist - 312-***-****

April Beaty, NP - Kindbody - 602-***-****

Anupama Kathiresan M.D., R.E.I. - Kindbody - 786-***-****

Charlie Bongolan, RN, OR Nurse Lead - Kindbody - 626-***-****

Holly Mehr M.D., R.E.I. - Kindbody - 646-***-****

Huy Vo, CRNA - 347-***-****

Jen Katsura, CRNA - 408-***-****

Kristin Bendikson .M.D., REI (CMO) - Kindbody - 646-***-****

Meredith Brower M.D., R.E.I. - Kindbody - 310-***-****

Monica Lang, CRNA - 714-***-****

Tracy Biggins, Practice Manager - Southern Caifornia Heart Specialist -

Zachary Haimowitz, Lab manager - Kindbody - 201-***-****

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