Customer Service Medical Assistant

Brittesheon Seavers

Florence, SC ***** 567-***-**** ************@*****.***

PERSONAL STATEMENT

Detail oriented professional with customer service and clerical experience, skilled in accurately reviewing information, maintaining compliance, and resolving issues efficiently. Adept at managing high volume tasks with precision and committed to delivering quality support in claims processing.

EDUCATION

St. Mary’s Central Catholic High School, Sandusky, OH May 2018

PROFESSIONAL CERTIFICATES

Certified Medical Assistant, Ohio Business College, Sandusky, OH March 2022

WORK EXPERIENCE

Waitress Famous Daves Sandusky, OH March 2024 - Current

●Delivered accurate and efficient service in a fast paced, high volume environment while maintaining attention to detail.

●Processed transactions and verified payments with accuracy and compliance

●Documented customer requests and ensured proper resolution, reinforcing strong problem solving skills.

●Managed multiple priorities under deadlines while maintaining quality service.

Clerk of Works Volunteers of America Sandusky, OH January 2023 - April 2024

●Entered and verified data into organizational systems with accuracy and compliance to standards.

●Generated detailed reports to support case documentation and decision making.

●Managed confidential records and maintained organized documentation to support regulatory requirements.

●Assisted internal and external stakeholders, ensuring issues were resolved promptly and professionally.

Office Clerk Volunteers of America Sandusky, OH December 2022 - June 2023

●Managed and organized sensitive records, ensuring accuracy and compliance with company policies.

●Processed and reviewed incoming documents and data for completeness and correctness.

●Performed data entry with high attention to detail to support efficient claim and account processing.

●Assisted with filing, scanning, and maintaining confidential information in digital and physical systems.

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