Data Entry Recovery Specialist

Casey Scott

Havelock, NC *****

******@*****.***

Professional Summary

Detail-oriented Peer Recovery Specialist with 9 years of experience in the healthcare and addiction recovery sectors. Proven expertise in crisis intervention, client intake, and medication administration. Skilled in fostering client relationships and providing recovery assistance, with certifications in addiction recovery and overdose response. Committed to enhancing client care and support through effective communication and training initiatives.

Authorized to work in the US for any employer

Work Experience

Peer Recovery Specialist

CrossRoads Recovery Center, Inc.-Frederick, MD

May 2023 to August 2023

Intake assessments

Collection of Urinalyses Specimens

EMR Notation

Group Facilitation (OP)

Answering Phones

Data Entry

Scheduling Appointments for client base

Direct Care Staff

Lasting Change LLC-Hagerstown, MD

April 2019 to August 2020

Look after clients living in facility

Answer phones

Administer medications

Check-in and facilitate new intakes

Direct Care Counselor

The Orenda Center of Wellness-Sabillasville, MD

August 2019 to July 2020

Facilitating groups (OP/Music& Art Therapy)

EMR (KIPU) Notation of group/individual appts

Overdose Intervention/Response Trainer

Peer support for clients

Medication administration & monitoring

Intake assessments

Peer Recovery Specialist and Case Manager

Frederick County Health Department-Frederick, MD

October 2018 to March 2019

Group Facilitation (OP/Music Therapy)

Harm Reduction Program Peer

Contact Person for Syringe Services (SSP)

Conducting Focus Groups

Case Management of Clients w/ Hepatitis

Continuing Care Liason

Individual Counseling

Perform finger-stick antibody testing for Hepatitis & HIV/AIDS Overdose Prevention & Intervention Trainer

Peer Recovery Specialist

Affiliated Sante Group-Westminster, MD

April 2018 to October 2018

Part of a team responding with Mobile Crisis Intervention Phone call intake/triage

Emergency Room/Jail Diversion

Recovery assistance

Office Administrator

Serenity Treatment Center-Frederick, MD

September 2016 to January 2018

Answering phone calls

Setting up intake assessments for potential clients Creating files for new clients

Scheduling clients for individual appointments with clinicians Copying, shredding, filing, faxing

Handling copayments for client appointments

Contacting billing company for insurance verification Making reminder calls for upcoming appointments

Providing clients and potential clients with information regarding Serenity Treatment Center and information on other facilities (i.e. inpatient, rehab, detox, etc..) Hostess/Server

UNO Chicago Grill-Frederick, MD

December 2014 to August 2016

Answering phones

Taking to-go orders

Scheduling call aheads/reservations

Using POS computers to place orders to the kitchen Providing friendly, efficient service to dine-in guests Cleaning and resetting dining area tables

Stocking and general maintenance

Cashier/Sales Associate

Hop & Vine-Frederick, MD

May 2014 to September 2014

Stocking beer/wine/cigarettes

Answering phone calls

Using POS cash register to conduct sales

Operating lottery machines

Cleaning and general maintenance

Holding a Key to the business for opening and locking up at the end of business days Cashier/Attendant

Snax BP-Frederick, MD

June 2009 to August 2013

Using POS computer to conduct sales

Managing the prepayment of fuel sales

stocking, taking inventory, placing orders

food service preparation

cleaning and general maintenance

Education

English, Creative Writing

Salisbury University-Salisbury, MD

August 2007 to December 2010

Walkersville High School-Walkersville, MD

September 2004 to May 2007

High school diploma or GED

Skills

• FIFO

• Front desk

• Medical receptionist

• Social work

• Typing (10+ years)

• Retail compliance procedures

• Medical office experience

• Microsoft Powerpoint

• Motivational interviewing

• French

• One-on-one peer support

• Stocking

• CPR

• Crisis intervention counseling

• Food preparation

• Multitasking

• Pet care

• Group home experience

• Basic math

• Home & community care experience

• Computer operation

• Inventory control

• Experience with individuals with neurodevelopmental disorders

• Customer Relations (8 years)

• Microsoft Office (10+ years)

• Victim advocate experience

• Customer complaint resolution

• Microsoft Excel

• Appointment scheduling

• Call center experience

• Word processing

• Department store experience

• Sanitation

• Administrative experience - Administrative experience (3-5 years)

• Kennel experience

• Addiction counseling

• Working with families

• Organizational skills

• EMR systems

• Computer literacy

• Animal care

• Managing social services clients - Largest number of social services clients managed simultaneously

(1-10 clients)

• Conducting community outreach projects - Largest number of community outreach programs conducted yearly (3-5 projects)

• Experience with individuals with substance use disorders

• Patient service

• Retail customer service procedures

• Photocopying

• POS

• Office management

• Retail sales - Retail sales experience (3-5 years)

• Care plans

• Case worker experience

• Negotiation

• Heavy lifting

• Meal preparation

• Teamwork

• Retail inventory assessment procedures

• Phone etiquette

• Medication administration

• Providing product information

• HIPAA

• First aid

• Animal restraint

• Office experience

• Crisis intervention

• Childcare (8 years)

• Crisis management

• Cash handling

• Solution-focused brief therapy (SFBT)

• Phone answering

• Teaching

• Data collection

• Data entry

• English

• Mental health facility experience

• Trainer (2 years)

• Filing

• Supervising experience

• Behavioral health

• Grocery store

• Direct support

• Recovery peer support

• Administrative experience within healthcare

• Time management

Certifications and Licenses

CCAR

November 2018 to Present

Connecticut Community for Addiction Recovery certification WRAP

October 2018 to Present

Wellness Recovery Action Plan certification for addictions and mental illness HIV/HCV Testing Training

January 2019 to January 2021

Certified to test individuals for HIV and HCV (hepatitis C) using ORAQUICK materials, methods, and protocol obtained by the Maryland Department of Health ORT

December 2017 to December 2019

Overdose Response Training aka. certification to carry and administer naloxone in the event of an opiate overdose

American Red Cross CPR Certification

First Aid Certification

CPR Certification

BLS Certification

Additional Information

I've had the responsibility of being a key holder at two different previous places of employment. I've been commended by every one of my past employers for my remarkable ability to maintain professional and conduct myself in a friendly, compassionate, and cooperative manner with customers and coworkers alike.

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