Customer Service High School
Resume:
Donati Portorreal Espínola
R e s i d e n t i a l, Commercial & I ndustrial C l e a n i ng S pecialist
Bethlehem, Pennsylvania,
18017
**********@*****.***
SKILLS
Problem-solving
Key Responsibilities:
• Delivered high-quality cleaning and sanitization services to residential, office, and commercial clients independently.
• Operated and maintained professional cleaning equipment, ensuring safety and efficiency.
• Managed client schedules, customized services, and maintained strong customer relationships.
• Performed minor facility maintenance and ensured restocking of essential supplies.
• Followed safety protocols, used PPE correctly, and documented service activities accurately.
eHappy Sanitation Service – 2016 - 2024
Saint Domingue, Dominican Republic
WORK EXPERIENCE
Facility Cleaning and Maintenance Associate
EDUCATION
LANGUAGES
COURSES
HANDLING EQUIPMENT
Apostle Paul School
Saint Domingue, Dominican Republic
High School Graduate
English
Housekeeping Tasks and
Procedures
Diploma in British Cleaning
Certification Award (BCCA)
Housekeeping Safety
Customer Service
Vacuum Cleaner
Scrubber Dryer Machine
Mop and Bucket with Wringer
Dusting Tools
Trash Handling Equipment
Detail-oriented, proactive, and reliable Cleaning
Specialist with extensive experience in residential, commercial, industrial, and hospital environments. Skilled in maintaining high standards of cleanliness, safety, and hygiene. Committed to delivering efficient, thorough, and customer-focused service in fast-paced and demanding settings. My goal is to bring my skills to the company that hires me, while continuing to grow professionally and improve my skills to provide
exceptional customer service and streamline
operations.
Attention to detail
Reliability and Responsibility
Safety Awareness
Spanish
©AZURIUS – Modelos-de-curriculum.com
Time Management
WORK EXPERIENCE
JBI Management LLC – 2024 - Currently
Bethlehem, Pennsylvania
Specialist in Residential and Banking Facility Cleaning Key Responsibilities:
• Perform thorough cleaning and sanitization of residential homes and banking facilities, ensuring compliance with hygiene and safety standards.
• Operate and maintain cleaning equipment such as vacuum cleaners, floor polishers, and disinfectant sprayers efficiently and safely.
• Manage the proper use and storage of cleaning chemicals, adhering to safety protocols and minimizing environmental impact.
• Respond promptly to special cleaning requests and emergencies, maintaining a high level of customer satisfaction and confidentiality in banking environments.
• Monitor inventory of cleaning supplies and report needs to management to ensure uninterrupted service delivery
Contact this candidate