Part-Time Child Support

Sam A. McElwaine

Jefferson City, MO ***** 573-***-**** *******@*****.*** linkedin.com/in/sam-mcelwaine-424bba24

OPERATIONS SUPPORT PROFESSIONAL

Business support professional who has worked in diverse environments providing a wide range of services including record keeping, invoicing, planning, contract administration and claims adjudications. Have also conducted sensitive compliance investigations. Proficient in Microsoft Word, PowerPoint, Access, and Excel. Adept in applying skills in tracking and logging of defects, enhancements and changes by maintaining an access database.

Areas of Expertise

Program Management Case Management Process Improvement Child Support Investigation

Electronic Bulletin Boards Background Investigations Legal Code Interpretations

Contract Administration Health and Senior Services

EXPERIENCE

Omnicare April 2022 - May 2024

Medical Courier (Part-time)

CENTRAL BANK January 2021 - December 2022

Dispute Resolutions Specialist (Part-time on call),

Responsible for sorting mail and using processing machine.

●Made deliveries using vehicles to all banks and affiliates.

●Delivered certified mail to appropriate destination.

MISSOURI HOUSE OF REPRESENTATIVES, STATE CAPITAL OF MISSOURI February 2020 - January 2021

Committee Records Specialist (Part time)

Provided all record keeping during hearings.

●Documented witness information provided during hearings.

●Provided input for multiple committee assignments.

MISSOURI DEPARTMENT OF HEALTH AND SENIOR SERVICES February 2008 - February 2020

Bureau of Special Health Care Needs

Health Program Representative (Retired)

Performed mid-level Professional work involving planning, promoting, and evaluating.

●Functioned as DSR(Department Situation Room) Team Member 24/7 Operation-Planner.

●Oversaw 13 Contracts with local public health agencies with a total budget of $1,034,000

●Initiated invoicing on 20 contracts monthly Children and Youth with special health care needs (CYSHCN Program) and Adult Head Injury (AHI Program).

●Processed all Prior Authorizations for field staff.

●Worked as claims adjudicator averaging 400 claims per month.

ADDITIONAL EXPERIENCE

MISSOURI DEPARTMENT OF SOCIAL SERVICES, DIVISION OF CHILD SUPPORT ENFORCEMENT

MISSOURI AUTOMATED CHILD SUPPORT SYSTEM (MACSS) TESTING UNIT SPECIAL FUNCTIONS, COMPLIANCE REVIEW

Mainframe Tester, Technician, Case Analyst/40 hours per week

Tested data from 11 different legacy systems which included use of DB2 tables in writing programs to query different databases.

●Tracked and logged defects, enhancements and changes by maintaining an access database.

●Managed reports sent to field offices by answering questions pertaining to computer system conversion.

●Updated the MACSS electronic bulletin board for statewide access.

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●Administered financial disbursements to appropriate parties requiring extensive knowledge of child support distribution requirements for custodial parent, non- custodial parent, or division of budget and finance. Coordinated efforts with other entities-circuit clerk, other states, and private agencies to obtain support for custodial parents.

●Authorized to work with Missouri Uniform Law Enforcement System; certified to access criminal records.

●Affiliated with Child Support Network qualified as a liaison between states.

●Leveraged proficiency in Microsoft Word, PowerPoint, Access, and Excel.

●Ensured Child Support offices and Prosecution offices were compliant with Guidelines in order to maintain funding for program needs.

●Interpreted legal issues requiring extensive knowledge of Code of State Regulations and Code of Federal Regulations.

Child Support Investigator 40 hours per week

Established administrative orders for Interstate Unit using administrative process.

MILITARY EXPERIENCE

AIR FORCE CENTRAL ADJUDICATION FACILITY

Personnel Security Specialist

Adjudicate security clearances for the United States Air Force evaluate member’s suitability to maintain or hold a security clearance.

●Reviewed and analyzed all categories of personnel security investigations in order to make an eligibility determination.

●Analyzed and evaluated disqualifying information contained in the case by weighing the evidence and testimony prepare a brief synopsis or detailed summary of disqualifying information.

●Maintained a liaison with investigative agencies such as OPM or DSS.

AIR NATIONAL GUARD

Medical Readiness OIC (Officer-In-Charge)

Formulates, interprets and implements policy. Plans and organizes activities associated with peace-time and wartime health service administration Coordinates health service programs. Coordinates with civilian and federal agencies and other Air Force functions to execute health services programs. Advises the medical professional staff and other staff health services officers on administrative matters pertaining to health services programs. Maintains liaison with civilian, military, and other federal activities to keep current.

UNITED STATES AIR FORCE RESERVE

UDM (Unit Deployment Manager) & Executive Officer

Supervisor: Major Bob Hughs

Responsible for deployment preparation and post deployment of members assigned by using LOGMOD, TRACES & MRDSS-Ultra. Newcomer’s Program (OIC).

MILITARY FEMA TRAINING

●Graduate of DSS Basic Adjudicators Course, August 2002

●Graduate of Defense Security Service Academy-Personnel Security Adjudications Course, 2001(Independent Study)

●Security Clearance-Top Secret w/SCI (DCID 6/4 eligible)

●ICS 100, ICS 200, ICS 300, & ICS 400

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EDUCATION

Master of Business Administration (MBA)

William Woods (3.91 GPA)

Bachelor of Science (BS) in Management Human Resources

Park College

Bachelor of Science (BS) in Criminal Justice

Lincoln University

Honors Activities

●Board of Adjustments, City of St. Martins, MO

●Volunteer for Missouri River Home Health and Hospice

●Sons of American Legion

●Association of Certified Background Investigators

● National Association of Catholic Chaplains

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