Data Entry Clinical

Chaundra Carolina Mingo

********.********@*****.*** 839-***-**** Columbia, SC

SUMMARY Seeking a Remote Clinical Data Entry Specialist role with over 25years of experience in the healthcare industry. Proven expertise in Clinical Data management, Data Entry, and collaboration with Healthcare Professionals to ensure Data Accuracy and integrity. Skilled in Excel-based reporting, data audits, and maintaining compliance with data quality standards.

WORK EXPERIENCE Premier Research

Clinical Trial Associate II Jan 2024

• Assists in the filing and administering of the electronic Trial Master File (eTMF) by submitting documents and files, conducting document reviews, supporting the resolution of document queries, ensuring completeness, and performing final site-level reviews along with document collection.

• Supports the Clinical Research Associate (CRA) and site personnel in collecting site-level documents and assists more junior Clinical Trial Assistant (CTA) team members as needed.

• Coordinates the logistics and planning for meetings, events, and training sessions.

• Assists in creating and disseminating announcements and training materials related to clinical system updates and enhancements, as required.

• Participates in project team meetings, prepares meeting minutes, and maintains action and decision logs.

• Creates and maintains tracking tools and database repositories for operational data, including Key Performance Indicators (KPIs) and quality metrics.

• Performs Clinical Inspection Readiness and Quality Management System activities, such as managing deviations and Corrective and Preventive Actions (CAPAs).

• Tracks non-TMF documents and study status in the applicable tracking system.

• Reports any document collection and tracking issues to the functional lead and/or study team, and assists more junior CTA team members as required.

• Maintains clinical inspection readiness and supports regulatory inspections and audits as needed.

• Maintains account access to relevant studies and applications.

• Identifies, manages, escalates, and resolves site issues effectively when appropriate.

• Mentors new staff members during their initial onboarding and as needed.

• Provide support, oversight, and quality checks for junior CTA staff.

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Clinical Trial Management Support Specialist Feb 2021 - Jan 2024

• Managed and expedited the resolution of support requests for Clinical Trial Management System (CTMS), ensuring efficient routing and timely updates.

• Maintained accurate drug program and investigator data within the CTMS, adhering to business user requests and contributing to data integrity.

• Performed regular internal audits to validate the accuracy of investigator and personnel data, focusing on the elimination of duplicate records.

• Developed and distributed Excel-based compliance reports, drawing from CTMS data extracts to reinforce adherence to data quality standards. Blue Cross Blue Shield

Provider Relations Representative Jul 2015 - Feb 2021

• Delivered comprehensive education and training to network providers, ensuring a thorough understanding of applicable procedures and compliance requirements.

• Conducted thorough site visits, assessing and verifying the adherence of Medicaid providers to established guidelines and regulations.

• Efficiently managed provider enrollments, revalidations, initial reviews, and sanction checks, contributing to the integrity and reliability of the provider network.

• Developed and maintained accurate monthly reports, facilitated scheduling of site visits, and ensured timely submission of travel and expense documentation. Member Service Coordinator (Team Leader) Dec 2004 - Jul 2015

• Ensured efficient distribution and processing of documentation for production, meeting all operational deadlines.

• Upheld quality control by reviewing and approving departmental documents for accuracy before release.

• Led a team in resolving escalated member issues, contributing to the retention of key accounts.

• Trained new staff and provided mentorship to junior team members, fostering a collaborative work environment.

Account Coordinator II (Enrollment) Mar 1997 - Dec 2004

• Processed new group enrollments and benefits packages, ensuring accuracy in pre-screening and handling applications for health and dental plans.

• Generated and managed billing for small group proposals, maintaining meticulous records for groups ranging from 2 to 50 members.

• Collaborated with Underwriting and sales representatives, providing reliable support in sales proposal development and streamlining the enrollment process. Claims Analyst I and Claims Examiner II Jul 1991 - Mar 1997

• Conducted thorough analysis and rectification of claim discrepancies through meticulous review of error reports and codes.

• Executed necessary claim adjustments to ensure accuracy and compliance with policy guidelines.

• Identified and documented Third Party Liability recovery data within Medicaid claim transactions, enhancing recovery processes.

EDUCATION University of South Carolina – College of Humanities and Social Sciences

Coursework in Political Science

Jan 1985

Eau Claire High School

Honors Graduate

Jan 1982

SKILLS Training and Development • Attention to Detail • Decision Making • Quality Assurance • Team Leadership • Customer Service • Organizational Skills • Effective Communication • Problem Solving • Time Management • Process Improvement

• Relationship Building • Administrative Tasks • Excel Spreadsheets • Support Services • Technical Proficiency • Data Entry • Communication • Accuracy • Deadline Management

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