Michelle Clements
Boca Raton, Florida
*************@***.***
SUMMARY
Extensive global experience in Travel Cruises and Land Packages ..
Materials Management, product Management and Worldwide sales.
Broad supply chain experience, including reverse logistics, customer service, logistics, distribution, and manufacturing.
Strategic global sourcing buyer with strong negotiation skills
Success-driven achiever who consistently exceeds targets.
Skilled troubleshooter/problem solver who recognizes issues clearly and focuses on solutions.
PROFESSIONAL EXPERIENCE
Regent Seven Seas Cruises August 2024 to Present
Personal Outbound Cruise Agent
NCL /Group Sales Agent
Incoming pilot lines for individual clients looking for a group of cabins/ Suites July 2022 to August 2024
Johnson Controls August 2017 to January 2021
Senior Buyer/Purchasing Government Specialist
Procurement for the House of Representatives, Senate and U.S. Marshall's
Tyco Integrated Security
Supply Chain Solutions/Senior Buyer Contractor January 2017 to August 2017
Office Depot/Office Max Contractor January 2014 to December 2016
Product Manager
International sourcing, negotiating, and working with vendors to purchase products.
Negotiating for future contracts
Overseeing weekly ad-campaigns
Maintaining SOP and compliance with Service Level Agreements (SLA’s)
Vendor Trade shows
Resolving quality control issues and the strategic selection of new items for the new design group.
Dometic Corporation July 2011 to December 2013
Senior Buyer /Supply chain
Senior Buyer for the procurement and distribution of ships, mega yacht materials, parts, equipment and supplies in the marine industry.
Negotiate pricing for goods and services to ensure purchases are cost effective.
Provide cost savings and maintain supplier relationships and rapport.
Ensure purchasing practices and procedures are maintained in accordance with company and state requirements.
Implement purchase contracts that comply with company policies.
Direct communication with inventory control regarding critical purchase orders and other parts status
All follow up of open purchase orders to ensure operational requirements are being met.
Tyco Safety Products, Boca Raton, Florida March 08 - July 2011
Reverse Logistics
Senior Buyer
Responsible for purchasing $3 million dollars annually in raw materials and sub assembles for the U.S. Repair and service center.
Executed all purchase orders, price negotiations, and scheduled all materials from demand planners.
Consistently maintained relationships with global vendors on inventory levels, MOQ’s and lead-times
Achieved over $630k in positive PPV
Collaborated with business unit design engineering groups globally on EOL products and replacement parts for repair and service.
Extensive experience sourcing obsolete materials with ERAI brokers worldwide. (ERAI is the industry leader for in-depth information on counterfeit, substandard and high-risk parts)
Sourced older technology PC boards with local contract manufacturers that were no longer being manufactured by Tyco and where needed for service and repair.
Participated on a successful Green Belt project reducing OEM unmatched PO’s which resulted in approximately $1.5 million annual savings.
Procured equipment and supplies for 55 programs for repair centers, returns, and shipping operations.
NRC Electronics Global Distributor October 2003 – March 2008
Global Account Manager
Managed five large global accounts, which brought in annual sales of $3.8 million.
Implemented VMI, consignment, and in-plant stores at customer’s site.
Successfully increased sales by $2.5 million in Europe over 5 years
Trained global staff on international tariffs’ taxes and duties (export and import)
Arranged and participated in electronic trade shows, Electronica in Munich, and EE in Vegas
Conducted price negotiations with franchised and non-franchised vendors.
Silversea Cruises June 2004 – Feb 2006
Sr Cruise Agent - Handling shift and agents for USA and the UK Market.
Special Services -Handling all event, and private parties on board all four Ships.
Education:
Westminster University, Bachelor of Science (BS) in Business Not Completed
Achievements:
Blue Belt Six Sigma Certification: 2010
Tyco Values award of excellence: 2009
Accommodation letter from CEO, Arrow, Steve Kaufman: 1992
Top electro-mechanical product manager: 1994 & 1996
COMPUTER SKILLS:
MS Office Suite
Crystal – As 400 - Focus
Oracle
Baan
Salesforce
SAP