Data Entry Customer Service

Enaude Joseph

Fort Lauderdale, FL 561-***-**** ************@*****.***

SUMMARY

Highly motivated, and organized professional with ten years experience providing exceptional support in customer service.

SKILLS

Product

Knowledge

Communication

Teamwork

Data Entry

Problem

Solving

Executive Communication

Customer

Relationship

Sales &

Marketing

EDUCATION

Atlantic Technical College Primary Education August 2006 – December 2007

WORK EXPERIENCE

Walmart Deli, Bakery & Stocking Associate/Cashier; Pompano Beach, FL January 2019 – Present

Engaging with over 500 customers per day providing excellent customer services.

Regularly ensured all shelves and displays were properly stocked, coordinated in a neat fashion for better inventory control and customer access.

Built rapport with customers and provided them with high quality service while anticipating their needs and wants to ensure customer satisfaction.

Proactively kept abreast of the products and services to include the latest offerings & sales, to allow each customer to get the best value on the dollar, resulting in a positive projection on the company’s profit.

Diligently handled transactions to include POS, cash, credit, exchange & returns to ensure accuracy of both cash flow and customer orders.

Publix Supermarket - Deli & Bakery Associate; Davie, FL Feb 2013 – Dec 2016

Cut and prepare all varieties and cuts of meat while operating tools safely.

Loads and unloads large baking ovens and operates other bakery equipment.

Resolve customer conflict and answer questions, earning the store a 97% customer satisfaction rate.

Maintain a clean and organized inventory, ensuring an efficient store layout for customer satisfaction.

Greet 100 customers per shift, providing prompt customer services with a friendly and professional attitude.

Conducted weekly inventory checks, assisted in identification and prevention of stock discrepancies.

Shells - Gas Station Attendant & Cashier; Sunrise, FL Oct 2013 – Jan 2017

Daily merchandise stocking to achieve full shelf availability.

Maintained clean, organized inventory and curated displays of rotating seasonal clothing and accessories.

Follow OSHA guidelines and safety regulations to ensure cleanliness within the facility.

Operated point of sales system with a 100% accuracy rate, ensuring that 350+ transactions weekly were processed sufficiently and securely.

Facilitated training for new team members on company procedures, enhancing job performance and lowering employee turnover by building teamwork, communication skills.

CSI Home Care – Home Health Aide; Coral Springs, FL August 2009 – May 2013

Routinely monitored and record patient vitals, including blood pressure, temperature and blood sugar levels.

Direct and train family members for appropriate ways to lift, turn, reposition to maintain health and wellbeing of patient.

Assist patients with daily living such as bathing, transferring to and from beds, tables, wheelchairs, preparing and feeding meals.

Ensure patient health in the comfort of their own home by monitoring and recording vitals administering their meals and attending follow-up appointment as required.

Provided companionship, compassionate and emotional care for patients with cognitive impairments, age related issues, disabilities, and chronic illness.

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