Customer Service Supply Chain

P.O.BOX GP **** Email: ********@*****.***

Accra Phone: +233*********

LADEJI THOMAS LANRE

CURRICULUM VITAE

PROFILE:

MSc. Economics and Finance, and BSc Marketing First Class Honour holder with experience in student leadership, good analytical skills, problem-solving skills, good communication skills, team player, fast learner, highly motivated and result oriented person, good knowledge of the Social Security Law (Act 766 and L. I. 1989) and its operation and possess a burning desire to contribute quota towards the overall corporate goals under challenging circumstance.

PERSONAL DETAILS:

Date of birth: 29th August 1989

Hometown: Gbese, Accra

Marital Status: Single

Religion: Christian

Nationality: Ghanaian

Language Spoken: English, Ga, Twi, and little French

EDUCATIONAL BACKGOUND

DATE INSTITUTIONS

June 2015 – Nov. 2017 Kwame Nkrumah University of Science & Technology (KNUST)

June 2012 Shelly’s Investment & Management Limited

Sept.2010- June 2012 Ghana Institute of Management and Public Administration (GIMPA)

Sept.2005- June 2008 Accra Polytechnic

Sept.2001- June 2004 Presbyterian Senior Secondary School – Osu

Sept.1995 - June 2001 A.M.E Zion Basic School – Mamprobi

QUALIFICATIONS:

MSc. Economics Certificate

Oil & Gas Management Training & Capacity Building Certificate

BSc. Marketing Certificate

HND Marketing Certificate

CIM Certificate of participation

SSCE Certificate

BECE Certificate

COURSES UNDERTAKEN:

Econometrics, Macro and Micro economics, Monetary Economics & Policy, Investment & Portfolio Management, Marketing Strategy, Supply Chain Management, Strategic Business Policy, Financial Management, Cost Accounting, Project Management, Customer Service, International Business Management, Customer Behaviour, Marketing Environments and others.

WORKING EXPERIENCE

INSTITUTION: Social Security & National Insurance Trust (SSNIT)

POSITION: Assistant Compliance Officer II

DATE: 2014 – Present

RESPONSIBILTIES:

• Embark on periodic field combing to uncover unregistered employers and employees for coverage.

• Enrolment and re-enrolment of both new and existing workers unto the Scheme promptly.

• Registration of new establishments.

• Ensure prompt submission and payment of contribution reports by employers.

• Ensure retrieval of outstanding contribution reports.

• Stringently investigate and ensure cessation of non-compliant issues such as outstanding contribution reports, outstanding payments, outstanding penalties, dishonored cheques and queried contribution reports.

• Conduct periodic inspections or audit to enforce compliance by all employer and information update.

• Periodic issuance of demand notices to defaulting employers, prosecute recalcitrant employers and also assist employers in negotiation of accrued debt.

• Preparation of indebtedness schedule and negotiated arrears report.

• Follow up on employer/ employees

• Regularly monitor indebtedness schedule to ensure prompt arrears retrieval.

• Set and monitor targets for Branch, with respect to prosecution of defaulting employers.

• Recommends defaulting establishments for publication and prosecutions

• Recommend prosecution of defaulting employers for arrears retrieval.

• Periodically, conducts public education on the benefits of the Scheme and compliance with the law.

• Provide input for preparation of the Branch Annual Action Plan.

• Ensure the update and distribution of Statements of Account to employees through their establishments.

INSTITUTION: Motohaus Oil Company Limited, Addenda

POSITION: Asst. Account Officer / Marketing Supervisor

DATE: 2009 – 2014

RESPONSIBILTIES:

• Communicate with clients to record their request for supply

• Monitoring the movement of products to clients to ensure they are delivered under good condition.

• Preparing of petty cash.

• Preparing of unified Petroleum Price Fund to National Petroleum Authority.

• Reconciling trade creditors and trade debtors Accounts

• Manage the operation of GCNET and CEPS declarations

• Manage and coordinate Lube sales and Tyre Servicing Centre

• Devising robust marketing and sales strategies

NAME OF COMPANY: Ministry of Food and Agriculture (SRID)

POSITION: National Service Personnel

DATE: September 2008 – August 2009

RESPONSIBILITIES:

• Undertaking research from the market in terms of prices of farm produce.

• Visiting various farmers to study their farm produce.

• Sales promotions and educating farmers.

• Report writing.

INSTITUTION: Readwide Limited, Kanda

POSITION: Marketing Officer (Internship)

DATE: August – September 2007

RESPONSILITIES:

• Canvassing for customers and Law firms

• Report writing and daily itinerary

• Reconciling customers account

• Calling customers on their requisition for immediate supply

COMPETENCIES:

• Team player, Problem-solving skills, good communication skills, good report-writing skills, facilitator, motivator, fast learner and possesses good knowledge of the Social Security Law (Act 766 and L. I. 1989) and also have ability to work under pressure

• Good knowledge in Operation Business Suite Software, Microsoft Word, Microsoft Excel and power point.

• Customer Service, Project Management, Financial and Cost Accounting, Strategic Marketing, Econometrics.

EXTRA CURRICULUM ACTIVITIES

• Staff on Fleek for October 2019 for delivering excellent customer service.

• A Motivational Speaker and Founder of “The Positive Thinkers Group’’

• Vice President of Mark Hayford Memorial Baptist Church Youth Fellowship

• Prayer secretary for National Union of Baptist Student (A-Poly chapter) 2008

• Assisting J.H.S and S.H.S students in Accounting, Economics, Business Management, Cost Accounting, mathematics.

INTEREST:

Reading, surfing the internet, music, swimming and socializing.

REFEREE:

Peter Adu-Amoah Dr. Emmanuel Gyamfi

Branch Manager (Lecturer)

SSNIT GIMPA

Tel: 020******* Tel: 054*******/020*******

Mr Randy Abbey

C.E.O of Cocoabod

Accra

Contact this candidate